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Quality Inn & Suites
Ranked #12 of 16 Hotels in Eagan
1 review
“Amazing service!”
5 of 5 bubbles Reviewed 12 June 2014

We recently stayed here with our baseball team. The people who work here are amazing - and go out of their way to make your stay great. The front desk people were super helpful - and the breakfast was wonderful! We will definitely return - in fact we have already booked this hotel for our next tournament!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 25 June 2014
Thank you for the wonderful five star review! I am very pleased our staff exceeded your expectations and you enjoyed your stay. It has been a pleasure hosting your team and we look forward to you return next year or even sooner!
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255 reviews from our community

Traveller rating
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    77
    44
    15
    23
See reviews for
100
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Nebo, Illinois
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 19 May 2014

We stayed at this hotel for 5 nights. Our family enjoyed our stay, our room, the staff. Everyone went above and beyond to make our stay comfortable. We had the 1 bedroom suite with whirlpool tub and it was more than enough space for us.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas42014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 31 May 2014
Thank you for the 5 star review! I am pleased to see our staff exceeded your expectations and enjoyed your stay. We appreciate your business and look forward to your next stay with us.
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Milwaukee, Wisconsin
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 12 May 2014

I've stayed at this hotel a few times, as it's the best location when we visit family in the Twin Cities. Last time, I used IHG points to book a 2-night stay with my family. Apparently, getting a free room means you get the less-desired one, though.

We were put in the room closest to the lobby (noisy) and also was right next to the employee's smoking area outside. So the cigarette smoke from the maids on break would waft through our window if it was open.

They do have a continental breakfast, though it was subpar the two mornings we were there. We got down there early, as I have two small children, and the food that was out tasted like it was the leftovers from the day before. The breads/pastries all had a hint of staleness to them.

On the plus side, it's a good location near I35E. The staff was very helpful and accomodating each time we needed them. Also, the pool was very nice and well maintained.

Overall, it's an ok place to stay but nothing to get excited about.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Markfromthe414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 16 May 2014
I apologize for the issues you experienced during your stay with us. I appreciate you bringing those problems to my attention. We have moved our employee smoking area so that will not be an issue in the future. I have also spoken with our Breakfast Attendants to ensure we are putting out quality food for our guests. I do hope you will give us another try next time you are in the area.
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Thunder Bay, Canada
Level Contributor
139 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

We stayed for the park and fly best value. Very nice hotel, clean and quiet, heated pool which was great. Free breakfast very good and free shuttle. Staff where very friendly. Said they would sweep our car off the day we returned if needed.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank familytimes2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 8 April 2014
Thank you for the wonderful review! I am very pleased to see you enjoyed your stay. Thank you for your business and we hope to see you next time you plan a trip.
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Grand Rapids, Minnesota
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 1 April 2014

We reserved 2 rooms with 2 beds in each room on 2/15/14 because it was close to the airport and our flight from Orlando arrived very late and we did not want to drive to Duluth after traveling all day. When we arrived at the hotel, we drove around the parking lot and could not find a place to park. There was a lot of snow and some cars had obviously not moved in days. We pre-paid for rooms with 2 adults and 2 children in one room and 3 adults in the other. We were told to park anywhere we could find a spot, just don't block any signs. It was difficult and we ended up parking on the street. We got to our rooms and each had only one bed! The first room had a sofa bed but the second room did not. We asked for another room and was told we took the last 2 rooms. Not happy. The desk clerk was sympathetic but all the rooms had been assigned or taken when she came on duty. We asked for a roll-away and was told they did not have any. The clerk checked with another employee and they found an old roll-away that had been tucked away. I worked in the hotel business for many years and at the beginning of each day, we made sure the reservations were assigned and walk-ins were offered what was remaining. In our case, we got the last 2 rooms, regardless of what we had reserved. If this is the hotel's policy, you could never be sure you will get want you need. Unfortunately, this totally ruined our experience. The rooms were clean but it doesn't matter if you don't have a bed to sleep on.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank LMLWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 8 April 2014
Thank you for taking the time to leave a review. I apologize for the problems you had during your stay with parking and your room. We strive to ensure our guests leave happy and it looks as though we missed the mark with you. I will look into this matter to ensure it does not happen again. I do hope you will give us another try next time you are in the area.
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Omaha, Nebraska
1 review
5 of 5 bubbles Reviewed 26 March 2014

The Holiday Inn Express in Eagan Minnesota is exceptional from the cleanliness of the facility to the wonderful staff. The breakfast bar had items for all tastes and ages. The front desk was quick to respond to any request we had. I would like to compliment Maggie who is in housekeeping. She took care of us and always greeted us in the hallway.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 8 April 2014
Thank you for the great comments! I am very pleased to see you have enjoyed your stay with us. I will be sure to share your review with our team. We look forward to your return!
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Iowa
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

We recently did a winter park & fly. The room was fine. The shower was excellent. The breakfast was bountiful with numerous hot and cold items. Lots of breakfast seating as well. Location is close to the airport (15 minutes). Airport shuttle leaves on the hour. Desk staff very professional. Only issue is the parking. The company hired for snow removal is not adequate as it makes one or two passes blocking the parked cars with a large pile of snow to jump or plow through. It was mentioned it was not the case until a new contract was signed last year.

We will give the motel another opportunity next year when we escape the Midwest winter.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank freyed09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel A, General Manager at Quality Inn & Suites, responded to this review, 13 March 2014
Thank you for taking the time to leave a review. I appreciate the wonderful comments about our services and I am pleased you enjoyed your stay. I apologize for the parking issues you had during your stay. I am pleased to see you will give us another try, we look forward to your return!
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
Phone Number:
Region: United States > Minnesota > Eagan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Eagan
#5 Business Hotel in Eagan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Conveniently located off Interstate 35, the Quality Inn & Suites(R) hotel in Eagan, MN offers easy access to the Mall of America and other popular attractions in the Twin Cities, including: •Valleyfair Amusement Park •Cascade Bay Waterpark •Target Field •Xcel Energy Center The non-smoking Quality Inn & Suites is also convenient to Best Buy Headquarters, 3M headquarters, Honeywell and Target Headquarters. Relax in the indoor heated pool and whirlpool or work out in the exercise room. If you need to get work done, we have a business center and meeting rooms. Other amenities include: •Free breakfast •Free wireless high-speed Internet access •Free airport transportation •Free daily newspaper •Free coffee All guest rooms include a coffee maker. Some rooms feature a kitchenette, sofa sleeper, microwave, refrigerator, hair dryer, flat-screen television, whirlpool, iron and ironing board. Get your money's worth at the Quality Inn & Suites hotel in Eagan, Minnesota. Book a room with us today; we hope you enjoy your stay. ... more   less 
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Also Known As:
Holiday Inn Express Eagan Hotel Eagan
Holiday Inn Eagan
Eagan Holiday Inn Express
Quality Inn & Suites Eagan/Minneapolis, MN

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