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Hampton Inn Minneapolis / Eagan
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Reviews (712)
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429
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18
4
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All reviewslone oak grillcomplimentary breakfastparking lotshuttle serviceconvenient locationroom was cleangas stationfresh fruitking roomtwin citieswafflesst paulgreat place to stayfitness centerthe breakfast areaexcellent stayhot tub
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515 - 520 of 712 reviews
Reviewed 2 January 2014

Our family stayed here as a quick weekend getaway. The hotel was a great value and only about 5 minutes drive to the Mall of America. We used their "pick a package" promotion and received all day passes to the amusement park rides in Mall of America which was a big hit with our teen and pre teen boys. They also included the Mall of America coupon book for our stay at the hotel which included several coupons that we used. I would stay here with my family again!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Team, Front Office Manager at Hampton Inn Minneapolis / Eagan, responded to this reviewResponded 4 January 2014

Thank you for choosing the Hampton Inn Eagan for your recent stay. We are glad to see you had a memorable stay, and happy that you were able to enjoy pick your package special with the Eagan CVB. We will share your comments with our team, and we look forward to assisting you again!
Sincerely,
Tina Harpke
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Kudos!! to your staff Good help is hard to find. when we first checked in I thunk his name was Rob the night auditer was there and made us feel welcome.then we needed more pillows and blankets they where in our room in seconds. the following morning at breakfast the young lady i didnt get her name noticed that we were not eating the eggs and asked why we told her that we dont eat ham and she went and made us eggs without the ham now thats customer service!!! then our shuttle drivers were all great but one really stood out was our good muslim friend forget his name but works from 4pm to 12am than there is Steve at check out he was great even play along when my kids played a joke on a family member that was Cool!!! and the food recommations were out standing that he gave us. we will be BACK!!!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Basem O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Team, Front Office Manager at Hampton Inn Minneapolis / Eagan, responded to this reviewResponded 4 January 2014

We were elated to read your wonderful comments about our hotel and team members. We will be sure to share them with Rob, Mowlid, Steven, Monica, as well as the rest of our team. We are glad to see you had a memorable stay, and happy that you were taken care of so well. We look forward to having you back again, and to assisting you again!
Sincerely,
Tina Harpke
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013

The Eagan Hampton provided great service, with washer/dryer and small shop handy for people staying over a length of time. The staff were always helpful when I asked for assistance. The rooms were comfortable and breakfast was standard. Coffee, hot tea and even hot apple cider were available at all hours. The location is in an area where you do not have to worry about traffic getting out in the morning or returning in the evening. About 10 minutes from St. Paul and Mall of America. There is a nice shopping center just northeast with great food, boutiques, coffee shop, and wine. Room cleanliness was in question, but I always have to wipe things down just to be sure anyway.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Team, Front Office Manager at Hampton Inn Minneapolis / Eagan, responded to this reviewResponded 4 January 2014

Thank you for choosing the Hampton Inn Eagan for your recent stay. We are glad to see you had a memorable stay, and happy that you were able to enjoy our Hot Apple Cider. We will share your comments with our team, and we look forward to assisting you again!
Sincerely,
Tina Harpke
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

This hotel provides great service and is conveniently located for my business. The restaurant across the parking lot is convenient as well. Shuttle services were especially appreciated. I would recommend this hotel for value and overall comfort.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Johnny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Team, Front Office Manager at Hampton Inn Minneapolis / Eagan, responded to this reviewResponded 22 December 2013

We are happy to hear that your stay went well, and that our hotel convenient and comfortable. Our shuttle service is changing beginning January 1st, so please make sure to check with us before your next reservation, so that we can make sure you have the updated information. We look forward to seeing you again, have a wonderful holiday.

Sincerely,
Tina Harpke
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

Very nice hotel close enough to everything in the Twin Cities. Clean rooms with good beds. Nice TVs with large channel selection, great breakfast variety, clean pool/hot tub. No complaints. We had asked for a double when booked but were given a single King the day of. They made it right. Stayed 2 nights. The room was cleaned the first day and whoever cleaned it made up a nice doll bed and covered our daughter's American Girl doll so it could sleep comfortably. A nice touch.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Team, Front Office Manager at Hampton Inn Minneapolis / Eagan, responded to this reviewResponded 22 December 2013

Thank you for staying with us recently; we appreciate you taking the time to share your experience. It is nice to hear that our housekeeper did a great job of making you feel at home. We celebrated with her and the rest of our team to recognize the wonderful job. We are also glad to hear that our Front Desk team did a great job of taking care of you even though we weren’t able to meet your request. We hope you get to come back again in the future, so you can see we like to treat our guests like family.

Sincerely,
Tina Harpke
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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