Was looking forward to another great stay here as we have stayed at this hotel numerous times over the last few years. Check in went well and we got up to our room and found it to be on the very end of a hallway and spotless as usual. Being on the end we thought that it would be quieter. Not so! Trying
to lay down for a late afternoon nap while my husband used the workout room, i was awakened by a nagging banging, that after investigating, it seemed to be coming from inside a three wall area. I went down to the front desk and reported it to the Saturday afternoon clerk. He sent someone and of course it couldn't be heard until he left and then my husband and I both began to hear it again and put up with it until we checked out on Monday morning. The least they could have done was put us in another room when they had another available on Sunday night. They clerk upon seeing us at breakfast on Monday stated someone had checked our room again Sunday while we were out and they too heard
it and stated it was air in the pipes they thought. We told her we had heard it all night Saturday and Sunday along with screaming kids, and it was annoying!! We thought they would have done something to amend our stay as we had reported it, but they didn't.
We really like this hotel for the great location, the spacious rooms, and for the great morning breakfast included in your stay. The workout room is also nice, they could use a fan to circulate air in though.
Over all we would stay again at this location, but we will be making sure they put us in a quieter room and make sure they move us if the noise level becomes unbearable!!!
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- Also Known As:
- Springhill Suites Minneapolis Eden Prairie Hotel Eden Prairie
- Springhill Suites Eden Prairie