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“Great Hotel and Wonderful Staff!!!”

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TownePlace Suites Minneapolis Eden Prairie
Ranked #10 of 13 Hotels in Eden Prairie
California
1 review
“Great Hotel and Wonderful Staff!!!”
5 of 5 bubbles Reviewed 30 March 2010

This is a very nice hotel with great rooms and wonderful staff. I really love the full kitchen in my room! Its great to not have to eat every meal out when I'm traveling on business.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joface789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    34
    26
    17
    10
    7
See reviews for
32
16
5
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Toronto
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 bubbles Reviewed 25 February 2008

We stayed here for 6 nights for a soccer tournament. Many many things to complain about. The staff are very rude. Our A/C was leaking water which caused our carpet to be soaked. We had to put towels around that area to keep our feet dry. Not once did anyone come in and vacuum our floor. We had to ASK numerous times for someone to come and clean our room. The hotel was fully booked from our soccer teams, but the hotel was under-staffed. They could not keep up with our requests (ie, more clean towels, additional kitchen supplies, daily maintenance in the rooms, empty garbage cans, etc). The only solution they had was to keep their supply room open for guest to walk in themselves. They also kept a trolly of towels in the hallways and a trolley of kithen supplies there too. There is only two washers and two dryers in the entire building. You had to do your laundry in the middle of the night, otherwise you'd be waiting and waiting during the day. Our garbage can piled up and we constantly called for clean up. Guests ended up throwing their garbage in the laundry room garbage can (which also over flowed... we had to ask someone to empty it out). We are pretty neat and tidy people, but staying here was impossible to be comfortable. VERY VERY LAZY STAFF.

I will never come back to this hotel.

  • Liked — Close to Mall of America
  • Disliked — Staff are lazy
  • Stayed July 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Sheila T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
326 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 469 helpful votes
4 of 5 bubbles Reviewed 14 May 2006

I had a good stay at this hotel. The room was very large. It was a nice quiet room. The hotel staff was friendly and helpful. The hotel is in a good location. No complaints!

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ultimatetravelking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 6 November 2005

The check in process was great very warm and inviting (i got to sit after a long day of traveling) the desk person was amazing, informative, and very helpful after i locked my keys in my car. the room was huge (twobedroom suite) much larger then my los angeles apt). Very affordable, and accomodating. Would recommend to everyone. You have to stay here just once to understand the greatness.

  • Stayed October 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mpls.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 September 2005

Absolutely loved the hotel. The staff was friendly and quite welcoming. Great stay! Can't wait to come back.

  • Stayed March 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milkman10169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Minneapolis Eden Prairie

Property: TownePlace Suites Minneapolis Eden Prairie
Address: 11588 Leona Rd., Eden Prairie, MN 55344
Region: United States > Minnesota > Eden Prairie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Eden Prairie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — TownePlace Suites Minneapolis Eden Prairie 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Towneplace Suites Eden Prairie

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