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“Well run Hotel!”

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Hyatt Place Minneapolis/Eden Prairie
Ranked #2 of 13 Hotels in Eden Prairie
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Well run Hotel!”
5 of 5 bubbles Reviewed 30 April 2014

We had the experience of staying at your hotel. We were blessed as you accommodate our family. The hotel was clean, friendly and helpful with each of our needs.. The kids had a wonderful time, having the kitchen was really nice. This is the second time we have stayed at a Hyatt House, Place and we now plan on using them where ever we go. I am so impressed with the accommodations and the breakfast was wonderful.

Room Tip: As a family we chose the 2 bedroom suite. It is worth EVERY PENNY!! You feel like you are at home...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C-psalms119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 20 May 2014
Thank you for the kind words in reviewing your stay with us. Our goal is to have every guest that stays with us as satisfied as you and your family. We look forward to hosting you the next time you are in the area!
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372 reviews from our community

Traveller rating
    165
    133
    36
    24
    14
See reviews for
149
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110
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
York, United Kingdom
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 24 April 2014

unless you can sleep through bright lights! Sadly I can't, and I got woken up several times through the night thinking it was morning - the lights are that bright, i'm not kidding. Other than that the hotel is a perfectly fine functional business hotel, good size room, fast free wifi, tv etc.. clean and tidy and the benefit of being able to use the free shuttle to our client meeting was really good. We ate at the Mexican restaurant opposite which is cavenous, the food in there was pretty good value.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTalbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 20 May 2014
Thanks for taking the time to review our hotel. I apologize that the exterior lighting caused you such an inconvenience. My maintenance staff has adjusted the angle of the uplight and also checked the effectiveness of the blackout curtains in the rooms. I hope you will consider our hotel for your future lodging needs.
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Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

I have stayed here several times for business. The Hyatt Place is not only very convenient, but differentiates itself from its competition by hiring friendly, attentive staff, comfortable accommodations, and by being exceptionally clean. I don't think I've ever stayed in such a clean hotel room. Not even an errant fuzz on the carpet, could be found. During my recent 3 night business stay, the staff was very friendly and attentive. They welcomed me every time I walked in and wished me well when I left. At breakfast, the staff offered a warm and friendly good morning. I wish more hotels realized that a smile and a few kind words go such a long way. This Hyatt Place gets hospitality right. When I got home, I realized that I had left an item in my room. One quick call, and the item was on its way back to me, at no cost. The Hyatt Place has certainly earned my future business!

Room Tip: This hotel sits adjacent to the highway. When I check in, I ask for a room on the other side of the...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jyoungblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 7 April 2014
Thank you so much for the kind words. We truly have a dedicated staff and they do the right things even when no one is watching! I'll make sure everyone here sees the review to reinforce how important their contributions are. Thanks for being a regular guest at our Hyatt Place.
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Minneapolis, Minnesota
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

This is our first time staying at a Hyatt and we were really impressed with this hotel. The room was really nice. It had a sectional with a pull out bed in it along with a big screen tv that you could rotate so you could watch it either on the couch or bed. What was also nice is the fact that they had an area where you could hook up your laptop to the TV for watching DVDs.

The only thing that we had an issue with, was the bed. Although it was a pillowtop, the bed was a bit hard, and we could feel the springs. I think it is time to replace them. Also, we didn't realize that there wasn't a hot tub, which was disappointing. Even though there were those issues, we would still stay here again. It was a really nice hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpuckey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 17 March 2014
Thank you for staying with us and thank you also for the great review! Although we normally get high marks on the comfort of our beds, it is approaching the timeline for replacement. I apologize for the inconvenience. We look forward hosting your next stay in the Minneapolis area. Rick Loyd GM
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Thunder Bay, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

My family went for a fun weekend at the Mall of America and we picked this hotel and were very pleased. The front desk went out of its way to help with a couple of minor items and never said 'no' to any request, from normal stuff like extra pillows to odd items like a hair elastic for my daughter. Breakfast was solid with hot items like eggs and sausages plus standards like bagels and fruit. The pool is a standard rectangle, not deep enough to dive but nice for the kids. The 2 beds plus a pull out for no extra charge is wonderful when you have 3 kids.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 13 March 2014
Thank you for taking time to review our hotel. Thanks also for the kind words regarding the staff and facility. There are now close to 200 Hyatt Place hotels worldwide and growing. Please come stay with us again!
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Delafield, Wisconsin
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 17 February 2014

Stayed at this hotel for just one night as we were in town for a birthday party in a neighboring suburb. We choose Hyatt Place for the continental breakfast and the room layout. This location was good for both. Only two things made this review an average one. The noise... for whatever reason, we could hear toilets flushing and showering from other rooms, from above us. Also, we recognize its winter and we live in a neighboring state but the tile floor in the lobbies and hallways was very dirty and stood out because it looked like it had not been mopped in ages. I noticed it upon check in and still nothing was done over 24 hours later. Only one elevator in operation during our stay. :(

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irunforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review, 19 February 2014
Thanks for taking the time to review your stay with us. I'm concerned that we were "Just OK". We strive for better than that. I agree that this time of year our dark brown lobby tile is not always as fresh looking as I would like to see it. It does get mopped several times each day, but sand and salt tracked in from the parking area is a constant challenge. I apologize that plumbing noise caused inconveniences. I sincerely hope you will give us another opportunity to be your host when you are back in the Eden Prairie area.
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Crookston, Minnesota
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 18 December 2013

My husband and I chose this hotel based on location and free breakfast and free parking. The check in was quick and friendly. The bed and linens were average. The pillows were small, so it was good to have 2 a piece. The room layout is above average, with a wet bar area with fridge, a desk area, a sitting area and the sleeping area and bathroom. We only had a shower, which was fine. Not sure if they offer bathtubs. The room was clean. Noise level from the surrounding rooms was a little annoying. Doors shutting, shower noises, etc. The breakfast was a joke, unless you like eggs and toast. There was a lovely picture of an English muffin with Canadian bacon, egg, bacon and cheese on it in the elevator. Sadly, that wasn't offered either mornings of our stay. 2 varieties of scrambled eggs, sausage patties one day, links the next. Oatmeal that was overcooked, stale mini doughnuts, a few bagels, frozen fruit bowl and fresh fruit. The plates and bowls are black and some people were having trouble locating them because they blend in with the cabinets. Service was slow the first morning as far as empty coffee pots, empty yogurt bowls. We also learned there is a pool, but no whirlpool. Not a bad hotel, just not for us.

Room Tip: Ice machines are located on the 3rd and 5th floors.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MinnesotaJoElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Minneapolis/Eden Prairie

Property: Hyatt Place Minneapolis/Eden Prairie
Address: 11369 Viking Drive, Eden Prairie, MN 55344
Phone Number:
Region: United States > Minnesota > Eden Prairie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Eden Prairie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hyatt Place Minneapolis/Eden Prairie 3*
Number of rooms: 126
Official Description (provided by the hotel):
The AmeriSuites Eden Prairie is an all-suites hotel, located in the southwestern suburbs of Minneapolis, ten miles from Minneapolis/St. Paul International Airport. This hotel offers well-equipped suites that offer many of the conveniences of home. The hotel offers a superior staff, amiable and sincere, catering to the individual needs of the guests as they arise. The accommodations are suitable for either the business or the leisure traveler. The hotel guest rooms are beautifully appointed. ... more   less 
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Also Known As:
Hyatt Place Minneapolis/Eden Prairie Hotel Eden Prairie
Hyatt Place Eden Prairie
Hyatt Eden Prairie
Eden Prairie Hyatt

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