I had high hopes for this hotel upon arriving, especially since they've put so much money into the lobby. However, the fact that it shares a parking lot with a Menard's and is located right near the highway should have tipped me off.
For some reason, there were no sheets available - the bed only had a comforter and a fitted sheet. To that I say - GROSS! The room I had had no windows to the outside, as it faced out over an inner courtyard.
Additionally, I received a $15 charge on my credit card 2 days after staying there, without even so much as a phone call from the hotel as to why they were charging me after I had paid the room in full. I emailed them, and they told me that I had "ruined" the sheets by leaving stains, which was false. Given the cleanliness standards of the hotel, it's very likely that the alleged "stains" were already there! I am very unimpressed with the way this was handled, especially since sheet cost is normal overhead for any hotel. Additionally, since they charged me after I had left the hotel, there was no way for them to prove that the "stains" were actually there - I had no recourse but to accept the charges. I complained to the manager, but received no response.
Overall, the worst hotel experience I've had.
- Official Description (provided by the hotel):
- LivINN Hotels have come to be known as the "Best Value" Hotel Chain for lodging accommodations in the Minneapolis/St. Paul, Minnesota area. Whether you’re on the road, here for an extended stay, or just need a comfortable place to call home for a while, LivINN Hotels offer you more for less. Providing quality guest rooms and suites for hotel guests staying by the night, or by the week, LivINN Hotels offers many of the same amenities and services that other hotel chains provide but at a fraction of their rates. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Priceline, TripOnline SA and Evoline ltd so you can book your LivINN Hotel Minneapolis North / Fridley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Livinn Hotel Fridley