Booked a two night stay 3 months prior to our trip to Wendigo. First night was just okay, nothing to brag about. Second day our key cards were turned off early afternoon for all three rooms that we booked and there was no desk attendant at the check in desk to get the key cards turned back on. Called all 5-6 phone numbers listed on a sheet of paper at the front desk and left messages for assistance and not a sole returned our calls. We finally had to reprogram our own key cards to get back in our rooms after we waited approx. 5 hours for someone. They never did return our phone calls nor come to the hotel to help us out. I could go on forever with the terrible service at Wendigo but I don't have time and not enough space. The hotel was left open with no attendant or any type of staff on duty from early to mid-afternnon on our second day through the entire night.
DON'T STAY AT WENDIGO!!!!!!!!!!!!!!!!!
- Also Known As:
- Wendigo Hotel Grand Rapids