We stayed at the Rosewood Inn for one night in November of 2011. Overall, it was very relaxing. We stayed in the Spring Lake Room. While the wallpaper was very dark, we enjoyed the fireplace on a snowy evening. There was no shower in our room, only a bathtub. I didn't even think to ask about that before arriving. The bed was not as comfortable as we would have liked (could feel the springs in the mattress). We enjoyed the extra treats of cookies and organic ice cream that was available. Breakfast was an egg souffle and caramel bread pudding with fresh fruit. It was okay. There were coffee stains on the table cloth when we sat down, so we could tell they don't change their linens in between diners. The house was a historical gem, we enjoyed reading about its history in a book that was out in our room.
The part that was disappointing was the lack of communication from the hosts from the get-go when I made the reservation. They took down my email address and said they would email out a confirmation email, which I never received. I called about a week later (after seeing the room charged to my credit card), left a message saying that I didn't receive an email confirmation, and never heard a call back. I called the Rosewood several times, and no one answered the phone during the day, which seemed kind of odd.
There was a snowstorm the day of our stay. We drove about 2 1/2 hour to get to the Rosewood through icy road conditions and arrived just after 3:30pm. We knew that check-in wasn't until 4pm, but we thought the hosts would be around, and after a long, stressful drive, we couldn't wait to get in and relax! We stood on their front steps in the freezing cold and snow, ringing the doorbell, calling all 3 phone numbers listed on the door, with no answer. We ended up going into town and 15 minutes later, I got a call from the host and she said that she was out running errands and wouldn't be there before 4pm. We get it. Check-in is at 4pm, but we didn't think it would be too much more effort to be there a little early, especially knowing that their guests were driving through snow to get there. We ran into another couple when we did check in, that had the same thing happen: got there 15 minutes early, tried calling the numbers, and no answer. A bummer start to the stay.
Again, overall our stay was nice, just wasn't anything above and beyond what other Bed and Breakfasts offer.
- Also Known As:
- Classic Rosewood Hotel Hastings