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“Good hotel, clean, some non smoking rooms still smell.”

Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis
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Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis
Certificate of Excellence
Overland Park, Kansas
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good hotel, clean, some non smoking rooms still smell.”
4 of 5 bubbles Reviewed 30 July 2013 via mobile

Stayed here with son and wife. Hotel is clean. Staff was very helpful. Hotel was full the night we stayed and we were last to check in so we got a non smoking room that still had smoke smell. Next time we need to get there earlier. Breakfast was nice and well stocked.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonHeikkila, General Manager at Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis, responded to this review, 15 August 2013
Thank you so much for your kind review of our hotel Yes, we are still working on removing the last of the smoke odor. A long process, but it will happen. I hope you will visit us again.
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439 reviews from our community

Traveller rating
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    17
    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago
1 review
3 of 5 bubbles Reviewed 29 July 2013

Room smelled a bit moldy when I first walked in... but it went away when the AC was running. Cushions in window sill area were stained... not too bad, but one could see the "rings" . Wash cloth from previous guest draped over shower curtain. None of the clothes hangers had the clips to hang pants from. Asked at the front desk and was told they don't have any more.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Niels D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonHeikkila, General Manager at Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis, responded to this review, 15 August 2013
Thank you for your review of our hotel. We sure hope you will come back! I am extremely sorry about the issues you described. It certainly is not typical of our hotel. I hope you will visit us again if you are in our area.
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Austin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 25 July 2013

Decent place to stay. Our assigned room was saturated with cigarette odor, since on 4/1/133 (3 months ago) the entire third floor (all smoking) was renamed non-smoking. Moved to a first-floor room near lobby where the wall unit didn't cool very well and a boisterous lobby conversation woke me at 4 a.m., at which time I went to the hall and politely asked the loud-ish man to please keep it down. "Ma'am, this is the lobby," I got in response, to which my jaw dropped and I wanted to say, "THEN WHY IS A SLEEPING ROOM SO CLOSE" but the futility of it just caused me to go back to bed and turn on the fan. If you're not near the lobby, and the A/C unit works in your room, and there is no cigarette odor, this place is clean and neat and the beds are comfy and the location is convenient. Large continental brkfst is decent but not overly fancy.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Kathryn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonHeikkila, General Manager at Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis, responded to this review, 26 July 2013
Thank you for taking the time to review our hotel. I am sorry that you had some issues. I did copy your review for the staff to learn from. The night staff person should have made the guest aware that most guests are sleeping at 4 AM. We did and are making a great effort to remove the last of the smoke odor from the third floor. It is a difficult process but we will continue to do so. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watervliet
Level Contributor
113 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

We were looking for a budget motel for a four night stay near a convention we were attending. This one was about 10 miles away. There were some closer but the reviews weren't as good and the area not as nice. We made a good choice. The staff was very friendly and helpful. The exterior, lobby and hall ways were very clean and in good shape. The room was very clean and nicely furnished. The bed was comfortable and we slept very well. The continental breakfast had a good variety and was well stocked. The only negatives were very minor. We did hear some noise from the room above us one night like someone falling out of bed and then heavy footsteps. Other than that, a very quiet room. The breakfast area could have been a little bigger it only had four tables.Overall, one of the cleanest, nicest budget motels we have stayed in.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Lester F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonHeikkila, General Manager at Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis, responded to this review, 26 July 2013
Thank you so much for your great review. We certainly do appreciate it and hope that you will
visit us again when you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth, Minnesota
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 22 July 2013

For a quick trip to the Cities to visit the grandchildren this place can't be beat at the price we paid. It was in a very nice location in a suburb close to our son's house. It was clean and very quiet. We arrived after 11 PM and left before 11 AM so it was a short stay. My only negative comment is that the bathtub is small and there was a chip in the bathtub in the room I stayed in. However, if we can get a rate like we had again in the future I think we'll be inclined to stay here when visiting the grandchildren.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gracerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonHeikkila, General Manager at Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis, responded to this review, 26 July 2013
Thanks so much for your great review. We are happy to be the extra bedroom when people are
in visiting their relatives. Thanks again and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis

Property: Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis
Address: 5681 Bishop Ave, Inver Grove Heights, MN 55076-1405
Phone Number:
Region: United States > Minnesota > Inver Grove Heights
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Inver Grove Heights
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneapolis 2*
Number of rooms: 63
Official Description (provided by the hotel):
We are a very nice, clean and comfortable hotel. Our staff is here to provide all of our guests with great service to insure a great stay. The hotel is in a great location with easy access to all parts of the Minneapolis and Saint Paul area. We are a very easy 10 minute drive from downtown Saint Paul, Minnesota and an easy 20 minute drive from Minneapolis. Also, we are convenient to the fabulous Mall of America and to the Minneapolis St. Paul airport. We are surrounded by five great eating establishments within walking distance of the hotel. At the Microtel, you get a great room, great value and service without the great expense. ... more   less 
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Also Known As:
Microtel Inn And Suites Inver Grove Heights Minneapolis Hotel
Microtel Inver Grove Heights
Microtel Inn & Suites By Wyndham Inver Grove Heights/Minneapolis MN

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