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“Disappointed”

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Brewster's Red Hotel
Ranked #2 of 2 Hotels in Lanesboro
Reviewed 15 July 2009

We recently stayed in Lanesboro (a beautiful town) for the weekend. We had booked 2 rooms at Brewster's Red Hotel based in part, on the comments on this site. We were very disappointed when we arrived. First, the lady at check-in said the the keys were in the door. Nope. Back down many flights of stairs to go get them. Then, the room that my husband, daughter, and I were to stay in was approximately 90 degrees and there were no instructions as to how to turn the a/c on. Back down the many flights of stairs. The same lady grumbled about how "Mark" (???) wasn't there, and then trudged up the steps, complaining about her knees. Apparently, they had to go into the ANOTHER unit to turn our a/c on. She did it and said it should cool off soon. It didn't work. We went down later to ask if she could look into it and said that "Mark" was gone but that when he returned, they would look at it. All of us spent most of that night in my mom's room on ground floor that was much better in terms of temperature.

By nightfall, our room still was over 80 degrees and we ended up switching rooms with my mom (hauling baby stuff down the stairs....no lights outside..they were turned off) so that our infant daughter could sleep. The next day it was better, but my mom (now in the Pine Apt) didn't sleep well because of the heat and the loud people in the unit next to her (thin walls). In the morning, we went to the office to get the complimentary coffee and muffins, but the door was locked. The next day in the morning, no one was there and no muffins were in site. Staff was very sparse. I felt really ripped off for paying $280 for the weekend, especially since we spent most of the time in one of the rooms because the other was too hot. (And my mom paid the same as well). We will return to Lanesboro, but we would not recommend this place!

Positive about it: good location in down town

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank martin_family00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 70 of 70 reviews

Reviewed 12 January 2009

The Red Hotel is a peaceful get-away. You don't have to "check-in".
Your key is in the door. Be sure to speak directly to someone while booking. It is a clean,quiet, hotel. There are alot of stairs. It is good
exercise. I would stay there again.

Stayed: September 2008
Thank suziewgarden22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2008

4 of us stayed for one night while riding the Root River Bike Trail. The "hotel" is what it is - clean and simple, nothing fancy - but a fine place to stop overnight. It's a small place, no staffed front desk, they actually just leave the key in your room door and when you arrive you let yourself in! Hey, it's the small town way I guess! The decor is sort of a simple country style, and the rooms are on the small side, but it was clean and the bed was comfortable so fine in our book. We'd stay again.

  • Stayed: October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank askalice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2007

Be very careful if you talk directly to the inkeeper that you clarify the 2 night minimum. We received a very rude and confrontational call from the Innkeeper asking why we had not checked in the night before. He demanded payment and stated that he could have booked the room "10 times". He added the the website states that there is a two night minimum. I had never been on their web site as I booked directly with the Inn and no mention was made of the 2 night minimum.
We decided not to go at all after the phone call. Naturally we were charged for one night and I am quite certain the room was taken that night by someone else.
The innkeeper got his cash, but the local restaurants, theater and shops all missed out.

  • Stayed: October 2007, travelled as a couple
    • Value
11  Thank Tourist66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brewster's Red Hotel

Address: 106 Parkway Ave S, PO Box 196, Lanesboro, MN 55949-9774
Region: United States > Minnesota > Lanesboro
Amenities:
Hotel Style:
Ranked #2 of 2 Hotels in Lanesboro
Number of rooms: 9

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