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“Good food poor service” 2 of 5 bubbles
Review of Papa Charlie's Tavern & Stage

Papa Charlie's Tavern & Stage
Ranked #4 of 8 Restaurants in Lutsen
Price range: US$8 - US$18
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Groups, Bar Scene, View, Child-friendly
Dining options: After-hours, Dinner, Lunch, Drinks, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Serving lunch, dinner, and the region's best entertainment, Papa Charlie's has something for everyone! Whether you're looking for family dining with a view, gathering with friends at the bar, outdoor dining on the scenic deck, a spirited game of ping-pong, watching the game on the big screen or the region's best musical entertainment during the ski season, it's the place to be at Lutsen Mountains. So enjoy your favorite beverage, shoot pool, play games, relax and have fun.
Savage, Minnesota
Level Contributor
63 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Good food poor service”
2 of 5 bubbles Reviewed 10 February 2014 via mobile

Stopped in here for lunch on our last day of skiing to get away from deep fried chalet food. We decided to eat on the restaurant side vs. The bar. This was a mistake. Not only was the food pricey, the service was not great and the wait for the food probably stole 45 good minutes of skiing time. Food was pretty good but our waitress needed an attitude check. The restaurant was obviously understaffed and she was running around hard, but her shortness with people came off poorly. I even asked politely as she was running by if I could have a word, since I found some flakes of what appeared to be rust in my soda, and she simply replied "Yeah" and never came back to address my question. We were dining around 2pm on 2/8/14.

Helpful?
Thank Devs429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LM_Customer_Service, Customer Services at Papa Charlie's Tavern & Stage, responded to this review, 22 February 2014
Thank you for taking the time to share your feedback with us, we really value our customers and strive for excellent service and are sorry to hear about your service you received. If you would be willing to email us at customerservice@lutsen.com we would be happy to discuss your experience with us. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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205 reviews from our community

Visitor rating
    45
    76
    42
    21
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Sappington, Missouri
Level Contributor
81 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Higher-class ski place”
4 of 5 bubbles Reviewed 23 January 2014

This is a pub-plus. Great if you're looking for a place to impress your fellow ski buddies but is more than a basic saloon and grill.
Could not be more convenient to the slopes.
Food was good but a bit pricy.
Server was friendly and service was adequate.
Although we did not partake, there was entertainment in the bar area that sounded good.
I'd go back but would not make a special trip to do so.

  • Visited January 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank iamabum4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LM_Customer_Service, Customer Services at Papa Charlie's Tavern & Stage, responded to this review, 18 March 2014
Thank your for taking the time to share your feedback with us, make sure to check out our live music on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth, Minnesota
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Horrible service and cold food!”
1 of 5 bubbles Reviewed 21 December 2013

Our server was very nice when taking our order but it went down hill from there. Took 45+ minutes to get our food and by that time it was border line ice cold. Oh yeah, they didn't bring out one of the five orders and said it would only be two minutes. Waited ten minutes and had to ask the bartender about the food. That one was actually warm. When we asked the hostess to speak to the manager, she came back and said the manager told her to tell us that they were to busy and couldn't talk to us, just take our name and what the complaint was. Just outrageous! Will never go there again for food!

  • Visited December 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
3 Thank shiftyscheider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LM_Customer_Service, Guest Relations Manager at Papa Charlie's Tavern & Stage, responded to this review, 23 December 2013
Thank you for taking the time to share your feedback with us, we really value our customers and strive for excellent service. If you would be willing to email us at customerservice@lutsen.com we would be happy to discuss your experience with us. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Papa Charlie's Saloon”
3 of 5 bubbles Reviewed 15 October 2013

This restaurant located at Lutsen Mountain ski area has an excellent view but needs to be updated in main bar room. The food is fine.

  • Visited December 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Mtnskilady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
71 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Late dinner!”
4 of 5 bubbles Reviewed 7 October 2013

We headed over to Papa Charlie's late one night during our stay at the Lutsen Resort. It was about 9pm and the dining area was completely empty, mind you we were there in late September which isn't high-season. Our servers were very very sweet and of course, payed us a lot of attention! We can't comment on the view since it was so late all you could see was black from the windows! We ordered nachos which were delicious and had a generous amount of cheese and toppings on them and our entrees were delicious and filling! It might not be anything special but there wasn't much we could find to complain about!

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank TheMariasMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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