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“Incredible Place on the North Shore”

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Solbakken on Superior
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
3 reviews
“Incredible Place on the North Shore”
5 of 5 bubbles Reviewed 29 April 2014

Warmly welcomed at check-in.Prior to coming we called about conditions for skiing they were totally honest that the trails were bad. Cabins spotless,new beds sheets/towels, great old Lodge! The owners are incredible made us feel at home immediately, Debbie found out it was my birthday and brought out a truffle with a candle in it while I was reading next to the fire at the Lodge! I am very picky about customer service, cleanliness and they exceeded all of my expectations. When the weather was bad Doug even offered to walk me back to cabin. I was fine with the flashlight I borrowed. Be sure to check out Solbakken's now that it is under new ownership you will love what they have done!

Room Tip: Darling two bedroom cabin overlooking the lake. We also toured the Guest House on Caribou Trail and...
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  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolbakkenResort, Front Office Manager at Solbakken on Superior, responded to this review, 1 May 2014
Thanks for the great review! We are happy that you appreciated our renewed focus on cleanliness and customer service. It was nice to meet you and we look forward to your visit in October. The Guest House is a wonderful place with fabulous views that I know you will love!
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105 reviews from our community

Traveller rating
    60
    29
    8
    6
    2
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Hugo, Minnesota
1 review
5 of 5 bubbles Reviewed 29 April 2014

Amazing weekend with Family at Solbakken in the Jonas House! The home was very accomodating and worked perfect for our time there. We had 22 people at Solbakken with 10 of them kids. It was a great space to spend time in. The Motel rooms were perfect as well for getting away from it all! The resort came by every day to make sure we had everything we needed and offered more if it was necessary.

The home had everything we needed. It was wonderful to be right on the lake, hear the waves crashing along the shore. We will definately be back again!!

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank swilson2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolbakkenResort, Front Office Manager at Solbakken on Superior, responded to this review, 1 May 2014
It was fun to have your family here and we enjoyed meeting you! Thanks for the review. Hope to see you again before too long.
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Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

We stayed in Cabin 5 and it was very nice. Enjoyed the fireplace. Free cross country ski and snow shoe rental was awesome. Staff was very nice and helpful. Great view of the lake. Comfy and cozy. Would like to come back.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolbakkenResort, Front Office Manager at Solbakken on Superior, responded to this review, 24 March 2014
It was so nice to have you stay with us! Please do come back any time. We would love to see you again.
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White Bear Lake, Minnesota
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 8 March 2014

We'd stayed here previously and really like it. When I heard that the water problem had been fixed I thought it would be the perfect place. However, the water system is still not working. The water is very salty and you still have to use bottled water provided by the resort. When checking in I had to initial that there would be a $25 fee if the dishes were not cleaned and taken out of the dishwasher. Since we usually leave early in the morning, waiting for the dishwasher to finish is a big inconvenience. Also, housekeeping did not show up while we were there and we had to go get towels from the front desk. Previously, the roads and walkways have been plowed and sanded early in the morning. When we went to drive out his week after about two inches of snow, we couldn't get out without pushing because the driveways were super slick with no sand, salt, anything. When we got back from skiing late afternoon, they were just getting going on the sanding. Walking to the lodge at 4:30PM the walkway had still not been shoveled and I slipped and fell hard.
The gentleman manning the front desk was very helpful, but the customer service at this place has slipped since the owners took over. I've never stayed at a condo/lodge/suite that required you to put away you clean dishes before leaving and never have I had to request housekeeping.
Time to look for a new place on the North Shore.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
3 Thank Len L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolbakkenResort, Front Office Manager at Solbakken on Superior, responded to this review, 24 March 2014
Sorry that you did not enjoy your stay. Our water is softened, so yes, in heavy use times it does have a salty taste. Unfortunately, it is very challenging to solve this problem since the solutions are in the 6 digits, but we have not given up yet! In the meantime, the bottled water we provide free of charge is excellent.

Daily housekeeping is a new service here since the new owners took over in June 2013. They make their rounds between 10 am and 2 pm daily, but did not enter your room because one of the doors was deadbolted. It is not a problem for us at the front desk to attend to your needs anytime. Your room was just down the stairs and we really didn't mind.

Shoveling, sanding and salting is done regularly from 8 am to 9 pm by our diligent staff. At times it is difficult to keep up with rapidly changing conditions. I'm sorry that you had a problem during your stay. We were not made aware of your difficulties until after you left, so had no chance to address them during your stay. We are very willing to bend over backwards to ensure our guests have a good time.
All the best for your future visits to the area!
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Buffalo, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 March 2014

We spent the last week of February 2014 at Solbakken, during an extremely cold week - and loved it. Our cabin (#6) was cute, cozy & comfortable. If we opted for the one bedroom cabins again, we'd choose cabin #5. The entire staff was very nice during our stay. Dale was very nice & gave us keys to view several different motel rooms & cabins for future stays. Margie allowed us to view a couple of the lodge suites & suggested some great snowshoeing areas. The best visit was the opportunity to check out the Guest House. It was BEAUTIFUL & has an amazing view! We very much enjoyed the use of the snowshoes & the park/trail information. We relaxed, made great meals & enjoyed the fireplace & accommodations. We'll be back again!

Room Tip: For 1 bedroom cabin, opt for Cabin 5. For 2 bedroom cabin, liked Cabin 4 best. The Lodge Suites ar...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margie D, Front Office Manager at Solbakken on Superior, responded to this review, 10 March 2014
We really enjoyed having you. Hope to see you back soon!
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Minneapolis, Minnesota
1 review
5 of 5 bubbles Reviewed 24 February 2014

My husband and I spent a winter weekend at Solbakken Resort. We loved our room (#12) with a kitchenette. Cozy room that was so comfortable. Nice having the kitchenette and an outside grill where we did our dinners. Nice view of the lake and the little cabins along the lakeshore. The log lodge was lovely, and people there were so helpful. Loaned us snowshoes to walk along the Cascade River. Have already recommended Solbakken to friends, and we will definitely be back.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margie D, Front Office Manager at Solbakken on Superior, responded to this review, 25 February 2014
Thanks for the review. It is great to hear that so many people enjoy our hospitality and our beautiful neighborhood! Hope to see you again.
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Duluth, Minnesota
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

We stayed at this lodge for a winter getaway, and loved almost everything. Great scenery, friendly staff (although not too knowledgeable about the nearby XC ski and snowshoe trails), situated literally across the street from an extensive XC ski system with the most beautiful trails I've ever been on, and good amenities. The kitchen was stocked with everything we needed, except paper towels. The lodge has a number of lodging options, from cabins, to motel-style, to suites in the main lodge. The main lodge is not very sound-proof, so we often heard the housekeepers and other visitors. The hot tub was small and in a small room that was very dimly lit - not very inviting, but nice nonetheless after skiing all day. There is a shared space that is nice, with a fireplace, TV, pool table, board games, piano, and tea and hot chocolate. Our room had a view of Lake Superior, which was beautiful. Also included with your stay (but not well "advertised") is a free horse-drawn sleigh ride through the woods, complete with campfire and hot chocolate. You have to go to the next lodge down the road (about 5 miles), but it was a fun night activity.

Room Tip: A little noisy inside the main lodge, but nice to have the fireplace and patio.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smullen4677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margie D, Front Office Manager at Solbakken on Superior, responded to this review, 25 February 2014
Thanks for the great review! So glad you were able to enjoy the great outdoors during your visit. We really like providing a base for folks to get out and experience the North Shore. You must have encountered a new front desk person, since most of us are very familiar with the trails and maps are readily available and posted at the front desk. Your input on the spa will help us plan upcoming changes to that area. The 1930's log lodge has a lot of character and interest from a historical perspective which we want to retain. Many people return again and again and tell us that they love the atmosphere that is just not available in a chain hotel. Thanks so much and hope to see you again.
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Additional Information about Solbakken on Superior

Property: Solbakken on Superior
Address: 4874 W Highway 61, Lutsen, MN 55612-9515
Phone Number:
Region: United States > Minnesota > Lutsen
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Lutsen
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Solbakken on Superior 2.5*
Number of rooms: 17
Official Description (provided by the hotel):
Solbakken is a hidden gem in Lutsen on Lake Superior's North Shore. We provide home base in our cabins nestled along the shore as you experience the Northwoods. Solbakken is situated on seven acres of very special property with over 600 feet of Lake Superior shoreline for guests to enjoy! Our cozy accommodations feature an option for all budgets ranging from economy style units to luxury cabins with fireplaces. Enjoy a variety of activities including canoeing, kayaking, snowshoeing in winter and barbecuing in summer. Welcome to your home away from home! ... more   less 
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Also Known As:
Solbakken Hotel Lutsen

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