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“The gal that checked us in was very slow at doing so. Her...”
Review of Super 8 Luverne

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Super 8 Luverne
Ranked #5 of 6 Hotels in Luverne
Luverne
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The gal that checked us in was very slow at doing so. Her...”
Reviewed 27 May 2014

The gal that checked us in was very slow at doing so. Her fingernails were black from dirt, her hair was greasy & I didn't feel like she was real excited to be helping us check in. The bathroom door had powder on it & the floor had pieces of sheet rock on it. The hotel is old & needs some serious updating & cleaning!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperEight L, Front Office Manager at Super 8 Luverne, responded to this review, 1 June 2014
Dear Wendy,

Thank you for taking the time to write a review of our property. We appreciate and value the feedback and opinions of our guests and will be using this review in hopes to provide an exceptional experience for future guests. Providing our guests with the best possible hospitality and service has always been our mission. We have spoken with the employee in question. We want you to know that we truly enjoy sharing our passion for our hotel with guests and want you to walk out the door feeling refreshed.

Thank you again for taking the time to write a review and we hope that you will consider staying with us again so that we can have another chance to exceed your expectations. If you do choose to stay with us again I would love to have the opportunity to speak with you directly, so please ask for me. We hope you stay again in the future and wish you the very best.

Kind Regards,
Amanda, Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Luverne
1 review
Reviewed 25 May 2014

I have stayed at many Super 8s and this one was very disappointing. The front desk staff at check-in and check-out was not at all friendly. My room was close enough to the lobby to hear all of the talking late at night and to hear the laundry being done. I won't stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperEight L, Front Office Manager at Super 8 Luverne, responded to this review, 1 June 2014
Dear Jackie,

Thank you for taking the time to write a review of our property. Please accept my deepest apologies on failing to exceed your expectations. The satisfaction of our guests is most important to us. We value and appreciate your feedback and will share it with management so that we can address the issues you experienced to provide future guests with an exceptional stay.

Thank you again for taking the time to write a review and I hope that you consider staying with us again so that we can have another chance to exceed your expectations.

Kind Regards,
Amanda, Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 May 2014

Yes, it is a Super 8 and a good value but very outdated. It is clean but the carpet is wearing in the hallways, outlets won't hold an appliance plug in. Too loose, cord falls out and cable channels don't stay on. You have to turn the channel up or down every 10 seconds to get it back in. The air freshener was over powering in the hallways. At first we were directed to a room that was full of people. Did not enjoy our stay here. One of the worst hotels we've stayed in.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gldylox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperEight L, Front Office Manager at Super 8 Luverne, responded to this review, 1 June 2014
Dear Guest,

Thank you for taking the time to leave a review. Please accept my deepest apologies for failing to exceed your expectations. We value and appreciate the opinions and feedback of our guests and will pass this review onto management in the hopes that we will be able to provide future guests with an exceptional experience.

Thank you again for leaving a review and we hope that you will consider staying with us again so that we can have another chance to exceed your expectations.

Sincerely,
Amanda, Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monticello, Minnesota
Level 6 Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 15 May 2014

This is a clean and comfortable Super. Staff is helpful and friendly. Tubs have drained properly in both rooms i have been in. All lights work and the heater AC unit is quite and heats and cools as it should. Crazy to think I am excited about these simple things but..... Have been in some Super * hotels where all of these have been a problem. Mind you this is a super 8 not a luxury hotel but you can sleep soundly and get a hot shower without issue. Also stop in the restaurant next door Tuesday night if you like Steak

Stayed May 2014, travelled on business
Helpful?
1 Thank ScottyTravels1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperEight L, Front Office Manager at Super 8 Luverne, responded to this review, 1 June 2014
Dear Guest,

Thank you for taking the time to write such a positive review for the Luverne Super 8 Hotel! We are pleased that you enjoyed your stay and it is always a pleasure to receive positive feedback. We very much appreciate and value your feedback and will share it with our staff for encouragement.

We thank you again for taking the time to write a review of the Luverne Super 8 and we hope that your next stay is even more pleasant than the previous stay.

Thank you again,
Amanda, Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

It was a good stay. The manager was present at our check in and was very friendly as well as helpful. The price was very affordable.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperEight L, Front Office Manager at Super 8 Luverne, responded to this review, 1 April 2014
Dear Don,

Thank you for taking the time to write such a positive review of our hotel! We are pleased that you enjoyed your stay and it is always a pleasure to receive positive feedback. We very much appreciate and value your feedback and will share it with our staff for encouragement.

Thank you again for taking the time to write a review and we hope that your next stay with us is even more pleasant than your previous stay.

Sincerely,
Amanda, Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Luverne

Property: Super 8 Luverne
Address: 1202 S Kniss Ave, I-90 & Highway 75, Luverne, MN 56156-2253
Phone Number:
Region: United States > Minnesota > Luverne
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Luverne
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Luverne 2*
Number of rooms: 36
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Also Known As:
Super Eight Luverne
Luverne Super Eight
Luverne Super 8

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