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GrandStay Hotel & Suites Madelia
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Reviews (55)
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46 - 51 of 55 reviews
Reviewed 6 October 2012

Madelia Hotel is a very pleasant and cute hotel. Traveling from NYC and having stopped in motels that were as expensive as Madelia, it was a nice surprise to arrive to such a cute place. My room had a whirlpool, which was another nice surprise! Only reason I don't give 5 starts is because the web advertised they are pet friendly but in fact they are not and haven't updated their website. I got there late after a 9h drive my with my dog and, fortunately, the person at the front desk was very nice and let me stay anyway.

  • Stayed: October 2012, travelled solo
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Thank sabrinarosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Spent 2 nights in a King size bed, whirlpool suite. The room was huge and even though I was the single occupant, I appreciated all the space. The whirlpool was very nice. Room was clean and quiet. I do think the bed linens need an upgrade though as the blanket was super thin. Needed an ethernet cable from the front desk for the internet but once on line, it was really fast. Breakfast was sparse but all the basics were there. Very friendly and helpful staff. Easy access just off the highway. Nice cozy lobby for hanging out and very nice pool area. I was there for a conference and got a super good rate ! Would stay there again for sure.

Room Tip: Whirlpool is in room 111. Big room, lots of space.
  • Stayed: September 2012, travelled on business
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1  Thank gnittat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

Room did not have advertised amenities. Pool was closed. Hospital staffs' children were running amok through the hotel. If you like hotels that feel more like a daycare center, then this may be the place for you.

  • Stayed: April 2012, travelled with family
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Thank PeterParker21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadeliaHotel, Owner at GrandStay Hotel & Suites Madelia, responded to this reviewResponded 19 May 2015

Peter Parker 21, As the new owner of the hotel, I am very sorry for what you experienced during your last stay. We have a new management team in place (complete new staff) who understands and takes pride in providing quality accommodation and positive experience for your each stay with us.

We are an AmericInn built, quality branded hotel providing accommodation at almost half the price of competition. The rooms are being re-modeled with new LED TV sets, and new decor/linen etc. It will take time to re-model all 42 rooms but we have to start somewhere - one room at a time! The entire hotel has been deep cleaned and carpets shampoo'd. We will be happy to show you the invoices if you don't believe.

We have implemented an enhanced, HEALTHY MENU OF BREAKFAST ITEMS. We are open 24/7. Ofcourse the doors are locked after 11pm for security reasons but staff is always inside to check you in.

Previous manager and her team has been fired for lack of responsiveness causing such bad reviews. We have no staff from the hospital nor any children running around the hotel. Of course during wedding weekends, the hotel is sold out and families with children are welcome. Nonetheless, we took your comments seriously and will ensure there are no running kids in the common lobby areas for the enjoyment of everyone.

Internet service has been improved so the ENTIRE HOTEL IS NOW HIGH SPEED WI-FI at over 25Mbps speeds. You can stream movies at this speed in your room.

The Pool was a problem with the past management and has since been fixed. Repairs are often necessary and we close the pool when water chemistry requires to be balanced.

We invite you to come back and experience the hotel and are offering you a 50% OFF YOUR NEXT NIGHT with us. Past is past, we can't fix it but we can work together to experience a new future together.

Thank you for taking the time to write your review and I hope you would be able to put positive comments back to instill confidence in our future guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2012

Very nice, clean, friendly staff. Easy to get to. Breakfast was good not great.

  • Stayed: February 2012, travelled with family
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2  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

I stayed at the Madelia Hotel & Suites (the name has changed from AmericInn) for two nights. The room was very clean and comfortable. The hotel staff was friendly and accommodating. The exercise room had a treadmill and bike-no tv in the room but the pool was perfect for an evening lap swim and the jacuzzi was ok. I would definitely recommend this hotel as it has everything you need, is clean and is less expensive than other area hotels.

  • Stayed: December 2011
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Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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