We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great family hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Ranked #6 of 8 Hotels in Maple Grove
Mankato, Minnesota
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great family hotel”
Reviewed 23 November 2011

The Holiday Inn Arbor Lakes features an indoor "water park" rather than a typical pool. It's small but well designed, with two 3-story water slides, a lily-pad crossing, a 4-sided basketball goal and plenty of soft basketballs in the main pool. There is also a kiddie pool that is about 8 inches deep and features three slides, a waterfall, water cannons, and a few geysers. Waterpark passes are included in weekend hotel stays (it's open only on weekends) and there is a concession stand, bar, and plenty of seating for kids and adults. Adjacent to the pool is a small arcade on the second level. The hotel features a Venice theme; the pool area is designed to feel like a small city block in Venice.

We enjoyed the rest of the hotel as much as the pool. The hotel staff was friendly and helpful. The room was large, clean, and very comfortable. Somewhat to our surprise, the hotel restaurant was wonderful! We had planned to eat at one of the many restaurants that surround the hotel, but we stayed in and were very satisfied with the quality, portions, and selection on the menu.

Room Tip: Even number rooms face the wall of the pool - expect privacy but not a view. There are suites with b...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRVMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 29 November 2011
We are glad you enjoyed your stay and took the time to write a review. It sounds as though you were able to enjoy many of our amenities from the Waterpark to the restaurant. Thank you again for staying with us and we hope you visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

235 reviews from our community

Traveller rating
    97
    80
    35
    14
    9
See reviews for
133
8
4
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
East Saint Louis, Illinois
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 November 2011

This was a clean, quiet, and overall fantastic facility. The pool was perfect for the kids and it was nice to be at a hotel that actually had enough pool towels available. The kids eat free program is wonderful! Our room had bunk beds with a tv in the kids area-brilliant!! I don't know why hotels didn't start building these earlier? I was suprised at how quiet the hotel was since it has a waterpark. I never heard a single child running through the halls or anywhere in the hotel. I also thought it was great having lifeguards. Most hotel pools are dangerous because kids are running wild but having lifeguards on duty helped to make me feel it was safe for my kids. We will definitely be staying at this hotel again.

Room Tip: The hotel doesn't serve lunch, it stops serving breakfast at 11am so make sure to plan ahead. Th...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvhavinfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 29 November 2011
Thank you for the great review about our hotel and staying with us. We take great pride in providing quality accommodations and excellent customer service. We are glad you enjoyed your stay and hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 September 2011

A very unique hotel and waterpark. Stayed for business and thought the room was great. Definitely recommend this hotel. Holiday Inn has proven over and over that they have made the right changes.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertO724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 29 September 2011
Thank you for your nice comments about our hotel. We take pride in providing quality accommodations as well as being part of the Holiday Inn family of hotels. Thank you for your recommendation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Papillion, Nebraska
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 September 2011

I stayed here 4 times over the course of a month, and overall, it's a good hotel. The rooms are nice, the restaurant has excellent food, and the pool area is nice (however the waterpark isn't open during the week; Friday through Sunday only). My downfalls with it are this: at times, the television won't get a signal and leave you with a black screen to look at. Also, their are parts of the hotel where you get no signal on your cell phone! Obviously this has more to do with your carrier, but its frustrating going out to the parking lot to make a phone call! Finally, the staff is hit or miss. Most of the staff there are very friendly, outgoing people, but a few act like it's a major burden to reprogramm your room key, or call the pool area to let you in! It almost seems like they forgot that they work in a HOSPITALITY industry! I would stay here with my family (this trip was on business), but I would plan what I asked certain staff members.

Room Tip: Ask for something facing the parking lot. Most of my dropped calls and lack of cell signal occoured...
See more room tips
  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Bryan319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 15 April 2013
Thank you for taking the time to share your experience staying with us. Please accept our apologies regarding the cell phone service available. I can imagine with was frustrating at the time and we have contacted our service provider to ensure similar issues will not happen again. It is great to hear that you would stay with us again. We appreciate your comments and look forward to your return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Destruction Bay, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2011

After visiting about 30 cities in the past year throughout the US and Canada, this hotel was one of the nicest and cleanest we found in the $150/night price range. The decor was refreshing.

Parking is ample and there are a number of restaurants and stores in the immediate vicinity.

The front counter staff were absolutely excellent and a joy to meet.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KluaneLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 3 September 2011
Thank you for the great comments about our hotel, customer service, and location. We strive each day to provide great service and are happy to hear you enjoyed your stay. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Regina, SK
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2011

I've stayed at this property several tmes over the past 3 years. It continues to impress me as to the quality of the accomodation. The rooms are very well maintained and exceptionally clean. The staff is very welcoming and attentive in all areas. We encountered a very minor problem on our last stay and the staff corrected the problem on the spot. Tremendous customer service. I will continue to return.

Room Tip: Follow the hotel on Foursquare and get access to unpublished deals
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank aguyand3girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 25 August 2011
Thank you for staying with us so often over the last few years. We appreciate your comments about our hotel and the great customer service we provide. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
Reviewed 20 August 2011

My family of 5 started here for two nights. We were their to visit family and friends and do some shopping in Albertville. Out just a quick trip to the outlet mall from here. The room was clean and nice. We had the king room with bunk beds which the kids loved. The pool was nice, but the slides only run on the weekend :( We ate at the restraunt there both mornings for breakfast. The food was good and the price was nice, kidd eat free.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fluthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 23 August 2011
Thank you for the nice review of our hotel. We strive to provide quality accommodations at a reasonable price with a great location. We hope you come visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Maple Grove
Downtown
Renaissance Minneapolis Hotel, The Depot
Downtown
Residence Inn Minneapolis Downtown at The Depot
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Property: Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Address: 11801 Fountains Way, Maple Grove, MN 55369-7203
Phone Number:
Region: United States > Minnesota > Maple Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Maple Grove
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Expedia, Ebookers, Hotel.de, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing