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“Another great night for the family fun”

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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Ranked #6 of 8 Hotels in Maple Grove
Certificate of Excellence
Saint Paul, Minnesota
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Another great night for the family fun”
5 of 5 bubbles Reviewed 8 April 2012

We stayed here for the second time in about 6 months. Its a clean hotel with a great water park for younger kids which we have. Our kids are 7, 5, 3, and 1 and its a great fit for them. This time around we got a kids suite which has two bunk beds in a little closed off area and the kids get their own tv and game station. The kids really liked it. Our room was 199.99 on a Saturday night, but the great thing is the restaurant hooked to the hotel. All kids are free under 12 and this is great. I took all the kids to dinner and my tab was 8.58. Cant beat that. Also the breakfast buffet was excellent and we fed a family of 6 for 20 bucks that morning. This hotel has great customer service and is exceptionally clean. We are a family that hits all the metro area hotel waterparks and this is one of the more enjoyable. A little side is that the waterpark is only for registered guests so that helps also. We will come back.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank sanselment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 13 April 2012
Thank you for the nice comments and for visiting us again. One of the best recommendations we get is when our guests come back so thank you. As you stated, we take pride in being a great family value in the Twin Cities area and are very happy that you noticed our great service and hotel cleanliness. Thank you again and we hope to see you for a third visit in the future.
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231 reviews from our community

Traveller rating
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131
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 April 2012 via mobile

We recently stayed at the Holiday Inn with a another family. The room was very spacious. We had a seperate sitting area with another tv and a balcony. The room was so clean! That is my most impotant item at a hotel and they exceeded my expectations. The waterpark was wonderful for our toddlers! Such a great kiddie area! They have concession treats for the kids and beverages for the adults! Nice hot tub area and big slides for the big kids, us adults checked them out too! They are quite the rush! They have an arcade on site as well. They have a restaurant on site and a wonderful breakfast buffett. We left full and happy!

Stayed March 2012
Helpful?
Thank LuvenLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 10 April 2012
Thank you for the very nice comments about our hotel. We agree that cleanliness is key to a great hotel stay and are glad our hotel met your expectations. It is great that you stayed with us on a weekend so you were able to enjoy our waterpark. Sounds like you had a wonderful family getaway. Thank you again and we hope to see you in the future.
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Henderson, Nevada
Level Contributor
204 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

This was my first time in Minneapolis because one of my friend got married there. We booked the Holiday Inn in Maple Grove because it was close to their house and we were pleasantly surprised to stay here. The indoor pool was great and we had a great time. The restaurant serves good food. It is close to an outdoor mall and also to a large shopping center, and there are lots of options to eat and see. I loved the water slide and had lots of fun with my friends! I was assigned a QQ room and it was very spacious and comfortable.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dreamer8313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 7 April 2012
Thank you for staying with us and we are glad to hear you enjoyed your stay. We take great pride in our hotel, waterpark, and restaurant and it is great that you had a chance to enjoy all of them. As you mentioned we are close to lots of shopping and hope to see you again when you return to the Minneapolis area. Thank you again for the nice comments.
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Eden Prairie, Minnesota
1 review
5 of 5 bubbles Reviewed 29 March 2012

Stayed over the weekend with our two kids and it was very nice. The room was spacious - two TV's!! That was nice as I am a bit of an early riser. Waterpark was busy, but not too bad. It is a small park, but it works well as it isn't over the top like some places we stay. Kids loved the body slide and we liked the hot tub area. Nice lounge area and breakfast was great - especially when kids 12 and under eat free! Very nice hotel if your coming to the area and the kids want have some fun.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank packer70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 3 April 2012
Thank you for the nice comments about our hotel and we are very happy that you enjoyed your stay. We are proud to offer a great family getaway with an atmosphere that is not too over whelming but offers great value and service in not only the waterpark but the lounge and restaurant as well. We look forward to seeing you again in the future.
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Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

My family had a great time here, it was like a little vacation away from home.
This hotel exceeded my expectations; The kids loved the kids suite, not only the hotel rooms were very clean and cozy but the staff was above and beyond friendly, efficient and helpful. The water park has lifeguards, 2 big water slides, a kiddie pool, hot tub for the adults,an arcade and a concessions stand which sells snacks, Dippin' Dots, grown-up beverages like beer, wine and mix drinks, could not have been more pleased. Not only the water park staff was great but i was very pleased with the professional, helpful front desk staff. Enjoyed breakfast and restaurant service but my family did not like the water park pizza very much.Not only the kids had a great time but the adults did as well; my husband went down the water slide and he had a blast! We will be back! I would recommend this hotel to anyone.

  • Stayed January 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank amelio b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 10 March 2012
Thank you for the excellent comments about our hotel and staff. It is great to hear how much your entire family enjoyed our waterpark, restaurant and all of our facilities. We take pride in providing a safe, fun environment for our guests of all ages and we appreciate the fact that you would recommend us to others. We look forward to seeing you again in the future.
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Boston, Massachusetts
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 February 2012

I stayed here a few times as I was in the area for business. As chain hotels go I liked this one as it had a nice fire in the bar area and was a little more cozy than the Marriott next door. I have been assigned rooms that smelled of smoke but I was quickly changed to another room after I complained. The staff here are also very attentive and do everything to help. I would regularly be rushing for meetings at breakfast and after being here a few times my breakfast was always ready to go. Good business hotel but seems to have a lot of families also as it has a big water slide and pool.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank girliechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 2 March 2012
Thank you for the great comments about our staff along with the nice comments about our hotel. I would like to apologize for the time that you were in a room that smelled like smoke but I am happy to hear that our staff quickly accommodated you. We are a 100% non-smoking hotel and make every effort to eliminate all odors from our rooms. As you noted we do have many families on the weekend because we have a waterpark that is open on the weekends only. It is open weekends only because we want our business travelers, like yourself, to have the atmosphere and accommodations they need to be productive while on the road. Thank you again and we look forward to seeing you on your next visit to Maple Grove.
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Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

My sister and I wanted a girls weekend away with a 7 and 5 year old. We booked a Tuscany Suite to allow 2 queen beds and a separate activity area for crafting and eating. While the separate area did not have a door, it was far enough away from the bedroom area to allow the girls to sleep and us to stay up for some adult fun. The full size fridge was a plus, as was the microwave and Bath & Body Works bathroom amenities. Enough about the room -- it was lovely, modern and clean. I must add there were two 37" flat screen TV's to satisfy everyone.

Waterpark: This is why we booked here. I have to say it is quite the bonus that only hotel guests are allowed to use the facilities. This keeps the crowd manageable. The lifeguards are attentive and watching all activities. It is nice that while the kids play, we adults can grab an adult beverage from the concession area.

Note: Loud on floor 1. This is expect6ed given the fact this is a waterpark hotel. I get this -- but if you want quiet, go up to floor 2 or more.

We will be back. A beautiful hotel and kind, thoughtful staff.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Freddysgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review, 25 February 2012
Thank you very much for the kind comments about our hotel staff as well as the hotel and waterpark. We take pride in providing a safe, family friendly environment in our waterpark and hotel and appreciate your feedback. We are very happy that you were able to have an enjoyable weekend with your family and we look forward to seeing you again soon.
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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Property: Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Address: 11801 Fountains Way, Maple Grove, MN 55369-7203
Phone Number:
Region: United States > Minnesota > Maple Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Maple Grove
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

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