The area where it is located is somewhat difficult to get back out on to a main road.
The hotel has plenty of parking and the lot is reasonably well lit.
The grounds were well kept and the interior common area were clean.
At check-in: Both front desk people were on the phone so I waited a good 5 minutes
while they finished up. Someone came out from the back while I was waiting and asked
to help, but said they were unable to check me in as both computers were being used
by the people on the phone.
I had joined the loyalty program when I made the reservation, and was told because I
was a member I got two beverage tickets for use at the waterpark concession stand.
One ticket was for a free beverage, the second was for $1 off a beverage. I appreciated
this since a single beer was $4.
The room was clean. We got a kid suite room, so there is sort of a walled off area
with bunk beds and a TV in it. The kids area is small, but that didn't bother my kids.
(Note: The wall does not extend to the ceiling, so the child on the top bunk can stick their
head through the opening.)
Our bed was fine, but I didn't care for the odd shaped pillows. I never used the TV.
There is a vanity area near the bed and has a couple of electrical outlets there good
for charging multiple devices. There was an outlet near the bed for a cpap, no extension cord necessary.
Our room was on the first floor and very close to the waterpark, but it was never loud.
I give credit to life guards, they are definitely on top of things. My son hit his
head on the side of the slide at the bottom. The guard watching that area immediately
came to check and ask if he was okay. At closing time I saw a kid crossing the lily
pads and he fell into the water. He was a little guy and couldn't get back up out of the
water and a life guard jumped into the water very quickly.
The one bad thing I have to say about the waterpark is they closed the concession stand
at least 10 minutes before the stated closing time. I tried to go buy something and
the girl running it was already counting out her register and told me they were closed.
We got two free breakfast buffets with our room and kids eat free. Note that the kids
don't get the buffet free, but only charged us the difference with was a couple bucks
per child. The 'buffet' is pretty standard hotel breakfast except that they did have
bacon, sausage, and some cut up cantelope. (oatmeal, toast, bagels, scrambled eggs,
yogurt, watered down OJ) You are seated by someone and a server will bring you
soda/coffee so keep in mind that someone is expecting a tip. I just mention it since
you'll need cash unless you buy something else and can add it to the bill.
It's stated on the hotel website, but the waterpark is only open on weekends. I like
that the waterpark is only for hotel guests, so while finding a chair can be difficult
it's still not as crowded as other places where groups of people are buying a day pass.
- Official Description (provided by the hotel):
- Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
- Holiday Inn Maple Grove
- Maple Grove Holiday Inn