Our family loves Panera Bread-this is actually a review on the Elk River location however that is not available as a location choice on trip advisor so I am using this nearby location. We eat dinner here often, almost once a week for the past few years. The food is quality and the customer service is also very top notch. The employees are friendly and often remember us when we come in. I always ask them to make my med veg sandwich (which is the BEST!) very specifically and they always do a good job of it. However, often times there is a detail or two missing in our 'to go' bag and I don't always catch it before we leave. A few weeks ago, the bread bowl for the soup was missing and I called the manager and he did give me a complimentary sandwich that I requested for my troubles. Tonight, the wrong dressing is in my greek salad so again, good customer service, good food but it would be nice when you pay that much for a meal to get those details consistently.
We will be back as always:)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.