When we came back to the hostel late at nigh heating wasn't working and it WASFREEZING.we had to sleep with our street winter clothes on.so we complained and they replied that Minnesota winter is that cold and it happens wherever you go. Blankets provided are stinky,filthy and antihygienic.And also not warmer enough. In the same way as pillows and The bath courtain. Spiderwebs all around the room. We told them to clean the bathroom and he just came and swiped a paper towel to clean up some hair remaoning on the sink.
No Staff on the front desk until 11 am and you were charged 10$ for caring your luggage in the office. Noone at night either who to contact with if there is any problem nor any phone number available where to call.