We recently stayed there for two nights because our daughter danced at a competition at the Convention Center. I called 5 hotels in the vicinity and chose the Hilton Garden Inn because of its close proximity to the Convention Center and because of the great price. Little did I know that I would be receiving such excellent service also! We checked in late Friday and were pleasantly welcomed by Amy at the front desk. She was prompt, friendly and efficient and answered all our questions. When I made the reservation, I asked for a room with a view and they did not disappoint. Our room was on the 8th floor with a great view overlooking the city. The room was clean and big enough and had comfortable sleep number beds! I liked the added touch of having a Keurig, microwave and refrigerator in our room. The next morning we had to leave early at 7:00 a.m. and the front desk staff said goodbye and when we came back, they acknowledged our return, making it very personal. We also dealt with Alona at the front desk who was very friendly and helpful. The bellboys (Dan & Mike in particular) and valet staff were very friendly and went out of their way to assist us with anything even if it was not part of their job. The Assistant Manager, John Kasper, was chatting with my husband while we waited for our car. He was friendly, personable & even took the time to save us a table at the lobby bar for the Badger basketball game! The Bartender, Mike, provided excellent service to our table during the game. We only needed to make eye contact and he was right there at our table (plus he is cute!). Ivona in the restaurant was there every time we walked through. She helped us in the restaurant and was always friendly. Needless to say, the staff very much impressed us with their fine service. We would definitely recommend this hotel to anyone needing to stay in downtown Minneapolis, especially for events at the Convention Center. We will stay here again when we get the chance!
- Official Description (provided by the hotel):
- Come and join us in the heart of downtown Minneapolis’ corporations and entertainment districts at Hilton Garden Inn Minneapolis Downtown. You’ll be within walking distance to the exciting Nicollet Mall shopping and just one block from Minneapolis Convention Center. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary high-speed internet access. Stay energized with the hotel's indoor swimming pool and keep up with your routine with the modern cardiovascular machines and weights in our fitness center. Start each day with a delicious cooked-to-order breakfast at the Great American Grill® restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis