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“Good---Parking a Real Plus”

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Best Western Plus The Normandy Inn & Suites
Ranked #9 of 50 Hotels in Minneapolis
Certificate of Excellence
Reviewed 15 June 2014

We stayed in a double queen room for two nights, and were pleased with this downtown hotel. It's on the fringe of the downtown area, but not in a rundown area, and only a 5-10 minute walk from the center of downtown with all the restaurants, etc. If you have a car, staying here is a real plus. Self parking (outside, not in a garage) is only $8/day, substantially lower than what you will pay at other decent downtown hotels. The lobby area is a bit dark and depressing (could use a refreshing), but the rooms are just fine. Our room was very comfortable with a good flat screen TV and good lighting. The bathroom was just average, with a good shower but small sink. We did have an issue with finding the right adjustment for the thermostat, and the toilet wouldn't flush one time, but they fixed this quickly. I would recommend that they improve the quality of the towels---they were pretty fllmsy.

The hotel's restaurant seems above average (for a hotel), although we only had breakfast there. There's a very large indoor pool area, and the exercise room is OK. Staff were very friendly and helpful with restaurants, etc. Overall, this hotel is a very good value for staying in downtown Minneapolis, especially if you're driving.

Room Tip: Most of the rooms seem to be toward the back of the hotel, in a quiet area.
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  • Stayed: May 2014, travelled as a couple
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1  Thank lchjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 16 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate you taking the time to complete an informative review and thank you for your positive comments about our centralized location, convenient parking, clean and comfortable guestrooms, newly renovated pool atrium, friendly staff and fantastic Normandy Kitchen Café & Bar! We take all your suggestions to heart and we will work on all areas to ensure a superior experience for future guests as we constantly improve The Normandy. Thank you again for your wonderful review and we hope to see you again soon!

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817 - 823 of 1,370 reviews

Reviewed 11 June 2014

I found this Hotel to offer a nice place to both stay and eat. The only drawback is the one way streets of the area and the parking entrance which takes a few blocks to get back to once you register. Also there are just a few spots that provide cover the rest are open to the elements. The overall experience was a good one, the rooms well cleaned and the lobby and restaurant had a historic look/feel to it. No real complaints from our party at this property.

  • Stayed: June 2014, travelled with family
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1  Thank Muff_1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate you taking the time to review our property and thank you for the wonderful comments about our clean guest rooms, historic building and fantastic Normandy Kitchen Café & Bar! We hope you get a chance to visit us again soon at The Normandy Inn!

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Reviewed 10 June 2014

When we travel to Minneapolis, our family always stay at the Normandy Inn, we go to Minnesota Twins and Vikings games and we absolutely love staying here. It is an easy walk to the stadium and the Normandy always work hard to get us a room at their hotel. I would highly recommend this hotel, the pool and rooms are awesome as are the people working there.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate your 5 star review and repeat business! Thank you also for your wonderful comments about our awesome staff, guest rooms, newly renovated pool atrium, and centralized location! We hope to see you again soon at The Normandy Inn and once again thank you for your high recommendations!

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Reviewed 9 June 2014

If you are sensitive to smells, this hotel is not for you. The hallway to the elevator has a mildew smell. The first room I was assigned had a horrible odor that smelled like someone hadn't bathed in a month. I couldn't make it a minute in that room without gagging. I was told by the front desk staff that it was the blinds they had installed. When they get heated by the sun, they emit this bad body odor type smell. The front desk staff was very helpful, and 45 minutes later I was in a new room. It still had a slight odor from those blinds, but was more tolerable. The staff was very nice, and I liked that they had a shuttle to the Convention Center. Just the odor bothered me the entire stay. They also don't serve breakfast and charge a surcharge for room service.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Amber A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We are glad to hear that you enjoyed our friendly staff and complimentary shuttle but disappointed to hear that you experienced bad odors. I cannot exactly pinpoint what was the cause of the problem but you can be assured we will investigate the issue so future guests will not encounter what you did. Thank you for taking the time to fill out your review on Tripadvisor and we hope to see you again at The Normandy Inn!

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Reviewed 8 June 2014

I always stay at this hotel whenever I am in Minneapolis for a meeting. It is conveniently located from the light rail station and all the other downtown locations. The staff is friendly and courteous and the rooms are clean and comfortable. They have free wifi but unfortunately it is very, very slow. Otherwise it is a great place to stay.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Attar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 9 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate your loyalty to our brand and thank you for taking the time to fill out a review on Tripadvisor. We are glad you enjoy our friendly staff, convenient location and clean and comfortable guest rooms! I am sorry to hear you experienced a slow WiFi signal but you can be assured we will be investigating this issue to ensure guests will not encounter this in the future. Thank you again for your loyalty to The Normandy Inn and we are exciting to see you again very soon!

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Reviewed 4 June 2014

This small hotel was clean as a whistle, had a pleasant staff and nice comfortable rooms, but no views because of its location. It has a great restaurant which I only discovered on the last night. The price makes it a real valuable find.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Stuart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 8 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate your 5 star review and positive comments about our high cleanliness standards, pleasant staff, comfortable rooms, reasonable prices and fantastic Normandy Kitchen Café & Bar! We hope to see you again soon at The Normandy Inn!

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Reviewed 31 May 2014

This is the second time we have come back for a convention in the cities. They sold out of our room type and we got a complimentary upgrade to the double suite which had a fireplace and dishwasher as well as an all tiled bathroom. It was an amazing room. I really enjoyed it. Cody and John were fantastic as always. Next convention I will be staying here for sure. Also Katie or Kelley? I don't remember her name was really helpful the day we checked in with storing our luggage until the room was available. She was super friendly as well. Thanks for the great stay!

  • Stayed: May 2014, travelled with friends
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Thank AntHill12790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff J, Manager at Best Western Plus The Normandy Inn & Suites, responded to this reviewResponded 1 June 2014

Thank you for selecting Best Western Plus The Normandy Inn & Suites on your latest visit to beautiful downtown Minneapolis! We appreciate your 5 star review and positive comments about our wonderful staff (Cody, John & Kellie) and well-appointed guestrooms! We thank you for your repeat business and hope to see you again soon at The Normandy Inn!

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Additional Information about Best Western Plus The Normandy Inn & Suites

Address: 405 South 8th Street, Minneapolis, MN 55404
Phone Number:
Region: United States > Minnesota > Minneapolis > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Minneapolis
#3 Family Hotel in Minneapolis
#3 Romantic Hotel in Minneapolis
#6 Business Hotel in Minneapolis
Price Range: £89 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus The Normandy Inn & Suites 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western The Normandy Hotel Minneapolis
Best Western The Normandy Inn And Suites
Best Western Normandy Inn
Best Western Minneapolis
Minneapolis Best Western

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