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“Does the job” 3 of 5 bubbles
Review of Holiday Inn Express Minneapolis-Minnetonka

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Holiday Inn Express Minneapolis-Minnetonka
Ranked #5 of 9 Hotels in Minnetonka
Saratoga Springs, NY
Level Contributor
150 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Does the job”
3 of 5 bubbles Reviewed 22 May 2012

A+ for the people that work there. The people at the front desk were consistently very nice and super helpful.

Overall this was a pretty average hotel, though. Didn't stick out either way. Functional, average rooms, not very high end but totally fine. Next time I need to be in Minnetonka I'll stay here.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank saratogamike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 31 May 2012
Thank you for taking the time to review your stay with us at the Holiday Inn Express of Minnetonka. I have shared your comments with the entire staff. Our goal is for our guests to have an enjoyable stay and your feedback helps us to better ourselves. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
    41
    32
    17
    9
    4
See reviews for
22
11
7
55
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Minnesota
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 May 2012

I stayed here with my daughter during a family visit to Minnetonka. Loved the location which is close to the freeway and food/shopping in either Hopkins or Eden Prairie. The staff was friendly and welcoming and although I skipped breakfast my daughter thought it was good. The room looked clean enough, but smelled a little moldy, which could have been the AC/heating unit, and awakened my allergies. The hallway had a strong industrial cleaner smell. I've stayed in nicer HI Expresses before and was a little disappointed in this one. A good cleaning and like another reviewer posted, a sprucing up would help.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MNgirl64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 31 May 2012
Thank you for taking the time to review your stay with us at the Holiday Inn Express of Minnetonka. I have shared your comments with the entire staff. Our goal is for our guests to have an enjoyable stay and your feedback helps us to better ourselves. We are currently remodeling the exterior and would love to have you come back and see the changes. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Rapids, Iowa
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 8 May 2012

Checked in with my wife for a two day week-end and we were satisfied. Room clean,bed adequate,linens clean,toweling fresh and standard HI-Express.
But the room needs re-conditionong. The pillows are dreadful. The toilet is the mid-90's low flush and hardly works,the shower needs an upgrade and the room carpet and decor should be renovated. The AC has a secret over-ride and would not clear room of stale oders or shower humidity, making getting to sleep a challenge as the room was much warmer than the 60 degree reading we tried to set it at.
Those lucious HI cinnamon rolls almost overcame long sitting omelets, but not quite. Breakfast room inadequate for the size and occupancy of hotel.
Children raced through the halls on two floors throughout evening in spite of vow by front desk to apprise parents. Disappointing

Room Tip: This is a quiet area so external noise is modest, but Inn rooms are not very sound proof.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RMN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 10 May 2012
Thank you for taking the time review your stay with us. I apologize that your stay was not enjoyable. We are in the process of renovating the hotel and would love for you to stay with us again so you can see the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coon Rapids, Minnesota, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 February 2012

It is very close to Minneapolis and Mall of America, the front desk service was amazing, they were both very informative and friendly, they provided complete details on the hotel and its amenities. They also provided a lot of info on the area, a list of local eateries and places that would deliver directly to our room. Our room was very clean, and smelled fresh. They were more then happy to provide extra pillows. Did not use the pool but took a peek and it looked standard but nice.....It is very well priced, a great value! I would stay stay here again for sure!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 21 March 2012
Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 February 2012

My main thing in a hotel is clean. This was wonderfully clean! Wonderful breakfast! Would stay again.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jnrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 21 March 2012
Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheboygan, Wisconsin
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

I stayed at the Holiday Inn Express for business. It has a great breakfast, with an abundance of choices to start your day right. Coffee and cookies are offered all day/night. The only complaint I would have is that the walls seem to be thin and the heater in my room was a bit loud. Also, it's only about a 20 minute drive from the MOA & downtown Minneapolis. I had nice stay while I was there!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 21 March 2012
Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 5 January 2012

We stayed here one night for a quick New Years Eve getaway. We wanted a nice place for swimming. The pool was a nice size, but a little cool. There was also a nice sized hot tub, but that was a little too hot! The bathroom right by the pool had standing water in it throughout our stay. It looked like the floor was not slanted toward the drain. Also it looked like the garbage bin in that bathroom was not emptied from the time we arrived in the early afternoon and went swimming until we left the pool mid morning the next day. Other than that the hotel room was very clean, and the bed and pillows were nice. The breakfast was good, but not great. What you would expect for a free breakfast. The hotel met our needs for a short stay to go swimming.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank judybMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this review, 21 March 2012
Thank you for taking the time to review your stay with us. Your feedback was shared with the entire staff in order to keep improving customer satisfaction. We look forward to your next visit to Minnetonka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Minneapolis-Minnetonka

Property: Holiday Inn Express Minneapolis-Minnetonka
Address: 10985 Red Circle Dr, Minnetonka, MN 55343-9105
Phone Number:
Region: United States > Minnesota > Minnetonka
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Minnetonka
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Minneapolis-Minnetonka 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome! Enjoy a cozy new look throughout the Holiday Inn Express Hotel & Suites, in a totally smoke free environment. For business or pleasure you'll find state of the art features you expect from a great hotel.Featuring the Simply Smart Bedding Collection, we have added wireless Internet to our already wired rooms and a new business center with PrinterOn capabilities. Conveniently located on the corner of hwy 62 and Shady Oak Rd. just one mile east of I-494 and adjacent to Opus Office Park. Whether traveling for business or leisure our easy on/ off access from hwy 62 to hwy 212 or hwy 169 only gives more accessibility to any venue you may want to visit. ... more   less 
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Also Known As:
Holiday Inn Express Minneapolis-Minnetonka Hotel Minnetonka
Holiday Inn Minnetonka
Minnetonka Holiday Inn

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