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“Great Stay”

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Holiday Inn Express Suites Mountain Iron
Ranked #1 of 2 Hotels in Mountain Iron
GreenLeadersBronze level
Reviewed 14 June 2014

This is the nicest, newest hotel in the area. Very clean comfortable rooms with good air quality and a decent view from the upper level rooms on the south side. Great pool area with hot tub. Breakfast was good. Our kids loved the small game room. A new Walmart is opening nearby and a Perkins is within a short walking distance with likely more development to come. A very short drive to Virginia where the rest of our family was staying.

  • Stayed: May 2014, travelled with family
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Thank MarkfromMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 19 June 2014

Thank you for taking the time to write a review about your recent stay with us. We are always grateful to get feedback from our guests. Please keep us in mind for future visits to our area.

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Reviews (122)
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67 - 73 of 122 reviews

Reviewed 6 June 2014

The actual hotel is very nice and new, the staff however are not trained properly in customer service including the GM of the hotel. I spoke to her over the phone and she never once ask how our stay was or thanks for the business. I probably should have call IHG and made a guest relations case but I choose to write this review.

  • Stayed: May 2014, travelled with family
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Thank Seth34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 10 June 2014

Thank you for your honest feedback. We are always grateful when a guest takes the time to provide feedback it helps us to monitor our levels of customer satisfaction. We are glad that you liked the hotel but we are so sorry that you did not feel our customer service met your expectations. We do strive to provide great customer service but obviously we fell short during your stay with us.

We do hope you will consider staying with us in the future we are confident that we can provide the type of service you expect and deserve. Thank you again for providing feedback.

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Reviewed 2 June 2014

This is a newish hotel currently in splendid isolation and therefore very quiet. However, a brand new Walmart is being built on the same site opposite the hotel, so things may change and I guess there may be more development too.
We had a room on the 3rd floor it was very spacious, clean and comfortable with every amenity one could wish for. The bathroom was also large and sparkling with excellent towels. Breakfast was very good with many hot and cold choices and a bonus for us was proper silverware and reusable plates etc, we do hate all the waste of disposable stuff usually found in most American hotels, including HIE. We did not have time to use the pool but it looked very inviting. All of the staff we came into contact with were most pleasant and helpful and we enjoyed our stay very much. The only slight gripe was we thought it overpriced for the area,but would stay again .
There is a Perkins restaurant just as you enter the site to the hotel.it was convenient and very good.

Room Tip: I think that all of the rooms will be good.
  • Stayed: June 2014, travelled as a couple
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Thank stokersam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 4 June 2014

Thank you so much for posting a review. We are glad you enjoyed your stay and we do hope we will have the chance to serve you on your next visit to the area. Thanks again

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Reviewed 4 April 2014 via mobile

I enjoyed my stay here that are very clean and thorough with their cleaning. Their breakfast area is my favorite it was set up in such an easy simple way and they had lots of options. This hotel is on the pricier side but the extra bucks is worth it!

  • Stayed: March 2014
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Thank 4seasonslivin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 4 June 2014

Thank you for staying with us when you are in the area. We are happy you enjoyed your stay and look forward to your return visits

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Reviewed 25 February 2014

Have stayed here multiple times and have never been disappointed. Nice clean rooms, excellent staff, and great pool area. Great selections to choose from for the continental breakfast.

Right off Hwy 53, and on Hwy 169, so easy access no matter the direction you're coming from. Will definitely be returning to this hotel.

Stayed: February 2014, travelled as a couple
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 4 March 2014

We are so glad that your picked our hotel for your recent visit. Thank you for taking the time to write a review and provide input. We are always thankfull when a guest takes the time to provide feedback it helps us to monotor our levels of service. We look forward to having you again.

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Reviewed 8 February 2014

I recently traveled to the Mountain Iron area. This is way north, pretty much the last stop until International Falls. The hotel was clean, the breakfast was the usual HIE plus a few extras, and there is a happy hour if you can get there by 7pm. The room was quiet as the hotel is set back from the highway. The bed was a bit hard and the towels were in need of a good dose of fabric softener but this was minor.

  • Stayed: February 2014, travelled on business
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1  Thank JBretteD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 4 March 2014

Thank you for taking the time to review the hotel. We have recently changed chemical providers so hopefully on your next stay with us the towels will be softer. We do hope you make it up north again and have a chance to stay with us.

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Reviewed 16 January 2014

They had no other rooms so I had to take the suite. They charged me 202.00 for their suite. I have never paid that for a suite in any other Holiday inn in a rural community. I have spent a lot of nights in suites in Hampton's and Holiday Inns. Usually when you have a suite with a coach there is a tv in that part of the living area. In this one there was only a huge mirror.It would have been nice for 202.00 to be able to watch tv from the couch, instead all I could do was look at the mirror. Its a fairly new location, nicely decorated, friendly staff,.

  • Stayed: January 2014, travelled on business
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1  Thank frequenttravelerdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpress_10, General Manager at Holiday Inn Express Suites Mountain Iron, responded to this reviewResponded 18 January 2014

Thank you so much for taking the time to write a review about the hotel. We love getting feedback from our guests. You have a great idea when you say the TV should be across from the couch deffinantly a design flaw that we will take a look at correcting. Thanks again and I do hope we will have the chance to serve you in the future.

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Additional Information about Holiday Inn Express Suites Mountain Iron

Address: 8570 Rock Ridge Dr, Mountain Iron, MN 55768-2800
Phone Number:
Region: United States > Minnesota > Mountain Iron
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mountain Iron
Price Range: £76 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Mountain Iron 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Suites Mountain Iron Hotel Mountain Iron

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