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“good, with just small misses”

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Homewood Suites Minneapolis - New Brighton
Ranked #1 of 1 Hotels in New Brighton
Certificate of Excellence
GreenLeadersBronze level
Grastorp, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“good, with just small misses”
Reviewed 18 May 2014

Otherwise everything good, but small misses: - complimentary coffee making kit was not properly re-filled daily as it should, - number of hangers too few for longer stay, - got room for handicapped, so could not hang trousers properly due to low rack height.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Sami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 16 June 2014
Thanks for your feedback. the only way for us to get better is to listen to our guests and react to their concerns. I am so sorry we were not consistant with the replenishment of your coffee. We all know how important a cup of coffee can be to successful morning. Thanks for staying with us.
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2014

Great check-in - check-out service. Clean. Breakfast is a good value - didn't use pool/spa or evening venues this time. Used laundry room. Needs bill to coin changer. Not enough washers/Dryers and are used heavily by long staying residents.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 212marilynp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 16 June 2014
Thanks for the review of your recent stay with us. I appreciate the feedback regarding the guest laundry area. We take all suggestions seriously and will give your ideas serious consideration.
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Ancona, Illinois
1 review
Reviewed 17 May 2014 via mobile

Excellent!! I cannot find one negative thing to say about this hotel! The staff is friendly & very helpful. The rooms are immaculate. There are plenty of pillows & blankets, plus the beds are VERY comfortable. We had a good night's rest because the halls were very quiet. Unfortunately, we only stayed one night since we were here for a graduation....would definitely stay again!

Stayed May 2014, travelled with family
Helpful?
Thank Mlou59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 16 June 2014
I am so glad you had a great stay with us! I appreciate the glowing review. Hope you visit us again when your back in the area for more family events.
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Mankato, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014

We stayed at this hotel in order to participate in a basketball tournament in the area. The boys all received a bag of snacks and a Gatorade at check in, along with a good luck wish! The rooms were immaculate and the extra space was great. The bed was very comfortable as was the pull out sofa. It was very quiet so we could get a good night's rest. The boys enjoyed the pool area too. Extra towels were at the pool which is always a plus. And they enjoyed the basketball court outside! Free breakfast in the morning was excellent with eggs, French toast, waffles, bacon, and many continental choices. We would definitely stay here again!

The only thing I could think of (and I had to think hard) was that there was no bathtub if you had small children. There is only a very nice, clean shower!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BasketballMom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 7 May 2014
I am so glad you and your team had a successful weekend at the Homewood Suites. We appreciate your group choosing our hotel. Thank you for your review. Hopefully you think of us next time you are in the area.
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Brisbane, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2014

Great place to stay if you are in need of quick tasty breakfast, a comfy platform for working in the evenings and don't have the time or inclination to go wandering for evening meals. Weekends it is full of families and can be rather noisy.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 7 May 2014
Thank you for your review. It's nice to hear that we met your needs. Hope to see you back again soon.
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Hershey, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2014

Outstanding! Great location, excellent layout of hotel. Quiet despite major freeway close by. Rooms are laid out just right, mini-kitchen was great. EVERY member of the staff that we encountered was cheerful and had a pleasant greeting for us. One of the best hotel stays we have ever had.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank TimKLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 7 May 2014
Thank you for the high praise. We take our customer service serious here and I am so happy that you recognized the staff for their efforts. We hope you will stay with us again.
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Rochester, United States
1 review
Reviewed 1 May 2014

Room was clean, temperature was controllable, amenities were awesome! Separate sink/makeup area from shower/toilet...MAJOR plus! Great staff! Pool area separated froom rooms, but linked so you don't have to go outside. Double bonus for all! Breakfast was top notch, and made the rate well worth it!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toddroy1, General Manager at Homewood Suites Minneapolis - New Brighton, responded to this review, 7 May 2014
Thank you for the review. I am glad the hotels design and layout worked so well for you. Thank you also for the kind words about the staff. There is a lot of pride here and it is so nice that our guests recognize all the hard work our staff puts in to making their stay special.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Minneapolis - New Brighton

Property: Homewood Suites Minneapolis - New Brighton
Address: 1815 Old Highway 8 NW, New Brighton, MN 55112-1828
Phone Number:
Region: United States > Minnesota > New Brighton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Brighton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Minneapolis - New Brighton 3*
Number of rooms: 124
Official Description (provided by the hotel):
At the Homewood Suites by Hilton Minneapolis-New Brighton you’ll find all the comforts of home while staying in New Brighton. Extended stay guests will relish the spacious suites awaiting them, equipped with a full fridge, cooktop, microwave, and dishwasher! Start your day with a free, hot breakfast or our complimentary evening dinner and drinks served Mondays thru Thursdays. ... more   less 
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Also Known As:
Homewood Suites Minneapolis - New Brighton Hotel Saint Paul

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