The room that we stayed in has no safe. Like previous guests, upon check-out, we noticed $1 per day charge for the non-existent safe. The front desk said they would "need to talk to Dolly Patel, the owner, before the safe charges can be removed. She is from India and is really cheap. She is married to the owner of this place."
We have never heard such comments and inflexibility from a front desk. Needless to mention, we never heard back from anyone.
Towels are very flimsy, thin. Bring your own shampoo and conditioner. They only provide tiny packets.
Also, our room key card insert would not work, and we were given a huge master key with a huge key fob attached to it. Kevin, the night auditor, stated that he would get that "fixed" so that we wouldn't have to carry the huge master key around. That issue was never resolved.
Next time we visit the area, we will gladly pay a little extra and stay anywhere else, but here. Like previous guests have stated, it is very economy in quality. And, watch out for those daily "safe charges."
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- Also Known As:
- Microtel Inn And Suites Owatonna
- Microtel Inn & Suites Owatonna Hotel Owatonna
- Microtel Owatonna
- Owatonna Microtel