I stayed at this hotel last weekend with my daughter. Friday night was okay. Saturday was an absolute nightmare. There were children running around on the floor above us and when I talked to the front desk staff, they were rather rude and dismissive. The table in my hotel room had a nail sticking out of the side which I discovered after speaking with the front desk about the noise from the kids running around upstairs so I decided it wasn't really worth saying anything else to the staff since there were still kids running around at eleven pm. Additionally, I was charged for a meeting room that I never requested which turned out to be for a different party and there were three separate authorizations on my credit card which I felt was entirely unnecessary since my stay was for two nights and they knew what they would be charging me for to begin with.
I do have to say this is entirely uncharacteristic of this hotel as I have stayed there on several occasions and I have never had a problem until last weekend. I find it very frustrating to put out a good amount of money for a hotel room when I'm not able to relax and enjoy my stay like I have on many occasions before.
- Official Description (provided by the hotel):
- STAY WITH CHOICE HOTELS IN OWATONNA, MN FOR AN OUTDOOR ADVENTURE AT ZOOS, PARKS, MUSEUMS AND MORE! With all the amenities you need, and hotels everywhere you want to be, the Comfort Inn(R) hotel in Owatonna near the Medford Outlet Center and next door to Cabela's will get you rested and ready for anything. Restaurants within walking distance. Superior customer service! ... more less
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- Also Known As:
- Comfort Hotel Owatonna
- Comfort Inn Owatonna
- Owatonna Comfort Inn