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Country Inn & Suites By Carlson, Minneapolis West
Ranked #1 of 8 Hotels in Plymouth
Certificate of Excellence
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great experience”
5 of 5 bubbles Reviewed 14 May 2013 via mobile

My first time at a country inn. I was pleasantly surprised. Not sure what to expect. They have all that you need from hot breakfast to comfortable rooms. Excellent selection of tv channels. Welcome cookies was a nice touch. Having computer terminal for email was nice as well although I had my own laptop. The restaurant next door was good and reasonably priced

Excellent service

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExceptionalizeIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 16 May 2013
Dear Guest,
Thank you so much for your kind review. We are so pleased that you enjoyed your stay with us and that it was a great experience. Our staff is so appreciative of reviews such as yours as it truly makes them proud of their Caring, Consistent and Comfortable service.
We hope that when travels bring you back to the area that you choose to stay with us again.
Sincerely,
Sharon Friedli-Welter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

415 reviews from our community

Traveller rating
    209
    126
    51
    20
    9
See reviews for
153
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146
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Fond du Lac, Wisconsin
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 May 2013

Quiet comfortable room, good bed. Courteous staff and good location, easy to get to. I will stay here again. The restaraunt next door was resonably priced and good food. The room was clean and ready. Stayed on the 3rd floor might be better than the first floor.

Room Tip: The king had a nice desk for working.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bobhartzheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 6 May 2013
Mr. Hartzheim,
Thank you so much for taking time to review our hotel. We were pleased to see that your stay was comfortable and that the staff was courteous.
We hope that if your travels bring you back to the cities, you will choose to stay with us again. Feel free to contact the hotel in advance and we would be more than happy to book a ground floor room for you.
Sincerely,
Sharon Friedli-Welter
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mankato, Minnesota
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

We stayed overnight here after an evening dancing at the Medina Ballroom and it was perfect for us. We had a comfortable place to enjoy adult beverages with another couple in their sitting room area. Thanks to the front desk we had a town car to the concert at almost the same rate as the taxi "home". Wonderful breakfast with tons of hot coffee and two employees watching to make sure all of us had what we needed. I don't usually see that level of attention at the free breakfast, but I might have been down earlier than usual. Either way it was nice and we all felt pampered.

Room was clean, at a comfortable temperature and the bed was very comfortable. We forgot to request rooms close by, but the front desk made a switch at check in so all was good.

I read on a post about a stay at Christmas time of a credit card issue. I had the opposite thing happen. I dropped my credit card on the way to or from the breakfast room and someone turned it in to the front desk, who called me right away. How nice is that?

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jennytollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 10 April 2013
Dear Guest,
Thank you so much for your kind review of our hotel staff and services. We take great pride in offering a Caring, Consistent and Comfortable environment and by all accounts it appears that we achieved these standards.
If your travels bring you back to the Twin Cities, we will look forward to pampering you again in the future.

Sharon Friedli-Welter
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 17 March 2013

We arrived thursday afternoon and were welcomed by "D". He was very friendly and helpfull. We were given an incredible room on the third floor. this was our first time that we stayed in a suite. It was fantastic, The bed was very comfortable and the room spot on clean. All the staff worked hard and helped make our stay a great one. the breakfast was one of the best we ever had. Each day it was a little different. It is nice to stay where the emplyees care! thank you "D" and the rest of the staff.
John and Andrea

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Padlnfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 19 March 2013
Thank you so much for the recognition of our employee "D"! Employees are the heart of Country Inn & Suites Caring, Consistent and Comfortable service standards. And when a guest gives such wonderful feedback, it truly makes their day.
We are also pleased that you enjoyed other hotel amenities and look forward to having you stay with us again when visiting the Twin Cities.
Sincerely,
Sharon Friedli-Welter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 28 February 2013

On Feb 15th we enjoyed our first stay. Located 210 Carlson Parkway N. Off of 494 and 55 in
Plymouth, mn. We were welcomed warmly by the staff and offered cookies.
The hotel is smoke free, has a 3 key green rating. They donate soap products to the underprivileged. There is free high speed internet, week day newspapers and bottled water.
The breakfast is an extended buffet and is very well attended by the staff. They use real glass
dishes and silverware. It was our first stay and won't be our last. We visit the area every few months . We have stayed at a nearby inn many times and this was a very nice upgrade without
A rise in price.

Room Tip: We had a first floor room and it was very quiet. They have an elevator.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zahale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 1 March 2013
Thank you for such a great review! We are so glad you enjoyed your first stay with us, and even more pleased that it will not be your last. The staff takes great pride in their service and always enjoy reading recognition such as yours.

Thank you again for taking the time to review our hotel and to mention the various touch points detailed in the review. We look forward to hosting you again on your next visit to the Twin Cities.
Sharon Friedli-Welter
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 20 February 2013

I enjoyed my stay at Country Inn in Plymouth. The staff was friendly and helpful, the property was attractive, clean and fresh-looking, and the room comfortable, quiet and clean. The bed was very comfortable. Wifi worked consistently.

The breakfast buffet had a wide selection of items including eggs, fruit, yogurt, pastries, oatmeal and waffles. The lobby was pleasant and the fitness room small but adequate. I would recommend to anyone needing to stay in the area.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShoreFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 22 February 2013
Thank you so much for your kind review. We are pleased that your accommodations worked so well. When visiting our area in the future, we hope to see you again.
Sharon Friedli-Welter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 13 February 2013

My husband and I stayed at this hotel while visiting family in the area. The rooms are large and clean. They include a mini fridge, microwave, coffee pot, etc. You can't beat the price (we booked through Expedia). Check in was easy and efficient. My only complaint is the way the room was cleaned after the first night. Not to be misunderstood, everything was clean but just "thrown together". The bed looked like they had just pulled the sheets and comforter up and restacked the pillows. The clean towels in the bathroom looked as if they had been hastily thrown on the rack. In other words, whoever cleaned the room was in a very big hurry.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marci B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISPLYH, Manager at Country Inn & Suites By Carlson, Minneapolis West, responded to this review, 22 February 2013
Thank you so much for reviewing our hotel. We appreciate your feedback as it helps us compliment for jobs well done and reflect on items that can be improved.
We certainly want your complete experience to be a positive one. I have discussed with the Housekeeping Mgr. your concerns and they were addressed with staff.
When your travels bring you back to the cities in the future, we hope you visit us again.
Sharon Friedli-Welter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Minneapolis West

Property: Country Inn & Suites By Carlson, Minneapolis West
Address: 210 Carlson Parkway, Plymouth, MN 55447-4444 (Formerly Country Inn & Suites Plymouth)
Phone Number:
Region: United States > Minnesota > Plymouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Minneapolis West 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Country Inn & Suites Plymouth Hotel Plymouth
Country Inn And Suites Plymouth
Country Inn Plymouth
Plymouth Country Inn

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