Never stay here, I beg of you all! Most horrible hotel experience in my life. Poor quality (more expensive than the way nicer hotel we switched to) and the worst part was that the crib we were given for my daughter wasn't assembled correctly and it collapsed on her!!!!!!! The wood base and metal pinned her down and could have strangled her. Luckily my dad and I got her out in time, but she was screaming, it was so traumatic for everyone. AND THEN, I can not believe this, the manager told me that he could only comp our room IF we signed a legal release!!!!! What an AWFUL business, with horrendous customer service. That is a complete lie! The Westin (WAY nicer) comped our room once when we had 5 ants in it, they were so apologetic (and we didn't even mind the ants, we were just letting them know about them...) I travel every month, and our 9 month old has stayed in countless hotels in 11 states, and nothing like this has ever happened. This hotel was ugly, and in a poor location. We switched to the much nicer/better location Maple Grove Hilton Garden Inn, which was $30 cheaper, and in an area you could walk to food, etc. I am so angry that we ever stayed in the Country Inn and Suites and will tell everyone we know never to give them business.
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- Also Known As:
- Country Inn & Suites Plymouth Hotel Plymouth
- Country Inn And Suites Plymouth
- Country Inn Plymouth
- Plymouth Country Inn