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“Not a bad place to stay, but could be better.”

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Comfort Inn Plymouth
Ranked #4 of 8 Hotels in Plymouth
Certificate of Excellence
Reviewed 25 May 2009

I have stayed here many times and have not been dissatisfied, but the hotel seems to be getting a little run down. During my last stay, I had to re-sign in to the internet numerous times. The web was also very slow. My last night there, I noticed a spider crawling across the pillow beside me. When I used the iron, it leaked out the bottom. In the bathroom, there was a water stain right above the toilet. Their breakfast, though well stocked, has no meat and the only heated items are a toaster and a waffle maker. Positives are a great staff, ready to help at a moments notice. They have a great amount of meeting space. There is also a very good restaurant connected to the hotel.

  • Stayed: May 2009, travelled on business
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Thank OrangeBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelguychris, Manager at Comfort Inn Plymouth, responded to this reviewResponded 14 March 2011

Thank you for taking the time to write! We value your opinions of us, and want to do everything we can to make your experiences with us result in positive memories!

We would like to inform you that we have just completed a facelift of our guest rooms! Our rooms have been freshly painted, new carpet has been installed, new flat screen HD televisions are currently being installed, and more!

Next time you are in the area, we humbly request you to stay with us again- we would love to have you be our guest!

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Reviews (120)
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114 - 120 of 120 reviews

Reviewed 8 July 2008

Upon arrival the hotel lobby & our 1st floor smoking room was nice looking and clean. We plugged our laptop into the power strip next to the desk and went out for a drive. When we returned we noticed our laptop was totally dead and the microwave time was reset to 0. Which indicated to us that there was a power loss or the power strip tripped. Proving to the hotel that this power surge fried our $1300 computer was useless. Next complaint is the shower. Theres such a weak stream coming out of the showerhead, you had to run around to get wet ! And last but not least was the room air conditioner. It worked great, but after running it for 3 minutes the room got totally cold, and there was no automatic control on it. The placement of the a/c shot cold air directly on the person sleeping on that side of the bed. So there was no way to sleep thru the night with the a/c on unless you wore earmuffs and a scarf.

  • Stayed: July 2008
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Thank NascarFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kneal, General Manager at Comfort Inn Plymouth, responded to this reviewResponded 14 January 2009

Thank you for your valued response. We reviewed our front desk log and did not see that your concerns were brought to our attention during your stay. Please contact the hotel directly and speak with the General Manager to discuss specifically the issues that you encountered. Our goal is to ensure that all guests have a pleasant stay and we would like to look into the situation.

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Reviewed 9 April 2008

This Comfort Inn has the BEST customer service I have ever seen at a hotel of it's type. I am a business traveler and stay at many hotels, and I've been doing it for years. I stayed at this Comfort Inn for over a week. This place had wonderfully friendly front desk agents. They really knew their stuff and were more than happy to help me with any questions I had. The assistant manager also was quite helpful and she made me feel at ease when there was a little confusion over my bill one Sunday. I was always greeted with a smile and was constantly offered help with navigating my way around the area. An A+ stay!!!

Stayed: March 2008
Thank Cammietime2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2007

I recently stayed here for business and was surprised as to the amenities the hotel had. Regular Comfort Inns don't have restaurants and all the room amenities. They were doing construction on the outside of the hotel, but I was never bothered by the construction. It was almost finished either way. The rooms looked newly remodeled. The fridge size was really nice. The staff was friendly... including the breakfast lady that always has a wonderful smile while she was working.

  • Stayed: October 2007, travelled on business
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1  Thank Masnne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2007

This Comfort Inn, once we found it, was a fine property. The signage is a bit lacking and road construction did not help. At check in the clerk seemed to be in a different world and didn't really care much. This hotel has both wired and wireless internet service. Both require a password. We should have been offered this on check in but I had to call for it from the room. The room itself was fine and the hotel well constructed to reduce any noise. The wired internet did not accept the password on the next morning and the desk was not able to help. The wireless worked OK, but quite slow. Check out was a bit slow as I was redeeming Quality points for the room and there should really not have been a big check out procedure. Well, there was. Strange! Adjoining the hotel is the upscale Bonfire restaurant that has a nice menu and good food. A plus! We didn't have a chance to try the breakfast as we were leaving early in the morning. We would stay here again.

  • Stayed: July 2007, travelled as a couple
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2  Thank FarAndWide_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2007

I stayed at this hotel for business and was extremely impressed with the service and the hotel in general. The new restaurant is great - the food is wonderful and they have great drink specials. They even had live entertainment when I was there - they called it Dueling Pianos, it was very entertaining!! The rooms all have microwaves and refrigerators. The breakfast was good as well - lots of variety. Overall, I was really impressed. Definitely a step up from other Comfort Inns that I've stayed at!

  • Stayed: February 2007, travelled on business
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1  Thank JimBoulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2014 via mobile
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  • Stayed: April 2014
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Thank bakasensui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon_Wainright, General Manager at Comfort Inn Plymouth, responded to this reviewResponded 21 March 2015

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Additional Information about Comfort Inn Plymouth

Address: 3000 Harbor Ln N, Plymouth, MN 55447-5151
Phone Number:
Region: United States > Minnesota > Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Plymouth
Price Range: £76 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Plymouth 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn is conveniently located on the intersection of I-494 and HWY 55. The restaurant on property is Lucky's 13 Pub, which serves lunch and dinner daily. The restaurant also has great happy hour specials and live entertainment. The hotel offers a complimentary breakfast every morning. Every hotel room includes a flat screen television, microwave, refrigerator, in-room safe, iron and ironing board, and both wired and wireless high-speed internet. The recreation area has a large pool, whirlpool, and fitness center. A 24-hour business center is located in the lobby. ... more   less 
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Also Known As:
Plymouth Comfort Inn

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