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Best Western Rivertown Inn & Suites
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Reviews (242)
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All reviewsperkins restaurantthe indoor outdoor poolright next dooreasy accesslocal attractionsnice stayroom was cleanwould stay here againdowntown red winglobby areanice breakfastfront desk clerkget awayminnesotamnshampoomotel
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223 - 228 of 242 reviews
Reviewed 21 January 2012

Hotel has been updated and looks great! The staff was very professional and helpful. The room was very comfortable. There is also a Perkins right next door. I was in town on business and will definitely staty at this hotle next time I am in town. Thank you for pleasant stay!!

  • Stayed: January 2012, travelled on business
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1  Thank tooltime342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

They have upgraded this Best Western! All new carpet of a really GOOD design. Added a separate breakfast room, no longer have to eat in the lobby.
The room I had had Everything and everything was new. New beds, new carpet, new sofa, new refrigerator and coffee maker, new desk and end tables. Really nice. Before the upgrade the place was OK but now it is really something. Another item --
the Perkins Family Restaurant is right next door.

Room Tip: Ask for a recently upgraded room. I am not sure if all of them are done.
  • Stayed: December 2011, travelled on business
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1  Thank Doug501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

My brother and I stayed here for the night of November 18th to get away from the family for a night, and it was great. Both of us had an amazing time. The heated indoor-outdoor pool was fun, the "Art Deco Suite" that we stayed in was very clean and looked awesome (granite countertops, lovely decorations, beautiful bed spread, awesome lighted tiles around the room, the jacuzi, ect..), the bed was comfortable, the room itself wasn't too expensive, and the front dest staff was very friendly and helpful. All of the negative reviews people have given, we didn't experience any of them. Overall, the trip was WELL worth the price (which wasn't much) and both of us highly reccomend the hotel. Deffinately the place to stay for a trip, vacation, or in our case just a get away. Thanks for the help Lori! (Front Desk Manager)

  • Stayed: November 2011, travelled with family
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1  Thank MadBacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

We checked into the hotel and went to our room. Before we even opened the door to our room, we noticed bugs all over the hallway. We walked into the room and noticed right away the room was freezing and had a foul smell. We took a quick walk around and saw spider webs in the bathroom and living room, parts of the ceiling were literally peeling off, the windows were coated with a sticky residue, the furniture was filthy, the carpet looked like it had never been vaccummed. thick dust covered almost every surface, black rings in the toliet and bathtub, hair and dustballs in the corners... it was literally the most disgusting hotel room I have ever been in.
We immediately went to the front desk to complain. We calmly reported our concerns about the room. The front desk person grabbed our file, shuffled some papers and assured us that we would not be charged for the room. We asked for a confimation number stating we would not be charged, and we were rudely told we didn't need one and then ignored. We left the hotel knowing we would never step foot in this place again. Upon returning home we noticed that we were charged $164.00 for the room and have not been issued a credit. I have spent over an hour on the phone trying to get this fixed with no luck.

  • Stayed: October 2011, travelled as a couple
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1  Thank Rileysmom801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2011

Stayed for three nights in early October. Front desk staff friendly and helpful. The room was clean and appeared to have been recently remodeled (granite counter and shower surround in bathroom, walls looked freshly painted, new bed linens). I stay here every time I come to Red Wing because it is the best value in town and close in without actually being downtown. It's always quiet, even when full. Continental breakfast could be better but ok for the price. There were three of us staying in the room and no linens for the sofa bed and we had to ask for them at the front desk. I will definitely stay here again when in Red Wing.

  • Stayed: October 2011, travelled with friends
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5  Thank Yooperfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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