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“A Great Place to Stay”

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Baymont Inn & Suites Bloomington MSP Airport
Ranked #3 of 4 Hotels in Richfield
Reviewed 7 August 2014

I loved everything about my stay and its closeness to the airport and nearby restaurants. My only negative there is not good lighting at the desk area for doing reading or desk work. For a longer stay I would have enjoyed another chair for TV watching.



  • Stayed: August 2014, travelled solo
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Review collected in partnership with AmericInn Hotels and Suites
Thank Viann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 - 215 of 313 reviews

Reviewed 5 August 2014

The room was nice and clean however the pullout couch was broken...this should have been checked before we arrived it makes me wonder how well does housekeeping check the rooms.....no money off our stay either. They did bring a roll away bed for no charge!!!! I would hope there would be no charge....the pullout sofa was broken !!!!!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

Stay was inexpensive but given the quality of the hotel it should have been cheaper. Duct tape was used to cover transition between carpet and tile in front of the jacuzzi. The only ice machine didn't even work. Breakfast was pretty nasty. Whoever is in charge of repairs and maintenence needs to be fired. Guy at front desk was very friendly and the pool wasn't bad other than that wouldn't recommend it.

  • Stayed: July 2014
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Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Stayed based on TripAdvisor ratings, price, location and positive AmericInn stays in the past. None of these make it worth ever staying at again. Called for a shuttle to the hotel from the airport at 7pm and was told it would be 15 minutes. Thirty minutes later there was no shuttle so I called again. Kevin said he must have entered it in wrong. 15 minutes later, nothing. Called again - he told me to call the cab company myself and gave me the number. When I called they said they just got off the phone with him and it would be another 15 minutes. They came with a small car since they were told to pick up one, not a family. Another 15 minutes for them to send a van. My wife called the hotel and asked why the cab was not called for 45 minutes and 3 calls after we first called and then wrong information was given since now our 3 kids were hot, tired and 2 were crying. Kevin told her that "things get busy and complicated", then he hung up the phone.
We finally got to the hotel 1 hour and 45 minutes after we picked up our bags, and got our room. It had not been cleaned. There was trash on the floor, the linens were dirty -one bed had a gum wrapper on the sheets along with the body hair. Toe nails were on the floor and there was a hole in the side of the bathtub. The AC sounded like a freight train when it kicked on which it did every 20 minutes or so.
When my wife called for clean linens we were told that there was no housekeeping at night so she could come pick up some clean sheets and make the beds herself.
After breakfast, which was awful (dirty, dirty, dirty; half empty with no restocking) we went to talk with the manager. Of course, there was no manager -only 1 employee to handle all of the check-out, check-in, and phone calls. Since hearing a complaint was not on her list of priorities, we go a sentence out and were then told to wait while she served someone else. We finally gave up when thirty minutes later our cab arrived and we left - disgusted.
AmericInn - Never Again.

  • Stayed: July 2014, travelled with family
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2  Thank robert s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Stayed at this hotel for 1 night of the 3 we were suppose to. The 2nd night we found BED BUGS!!! We had to get a different room at a different hotel. Had to wash all of our stuff before even getting to our new room. We had to buy new luggage because we could not clean it. We had to spend a lot of extra in needed money just to replace the stuff we could not clean!!! The only good out come was they reimbursed us the.money for our stay. Will never stay there again!

  • Stayed: July 2014
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2  Thank freshtag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

The room was fine for what we paid, breakfast was good. Pool was nice and clean. Close to MOA and the shuttle. ONly draw back was paying for a cab to MOA daily.
Only issue was we had to pay for a cab to take back to the airport when it should've been free.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with AmericInn Hotels and Suites
Thank Carrie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

I chose this hotel because of the TripAdvisor rating, but would not book there again. It is very inexpensively priced for the location so close to the Mall of America and the airport, but that is really all I can say for it. The room was old and in poor condition. The breakfast selection was extremely limited. The waffle batter was so watery that it wouldn't cook, the biscuits were hard, and the countertops were extremely sticky. We ended up eating elsewhere. Next time I visit Minneapolis, I will pay more for a different hotel, or simply stay farther away from the mall. It's really not that hard to get around Minneapolis.

Room Tip: Choose another hotel.
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  • Stayed: July 2014, travelled with family
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1  Thank KRIS D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Bloomington MSP Airport

Address: 1200 E 78th St, Richfield, MN 55423-4534 (Formerly Bloomington motel)
Phone Number:
Region: United States > Minnesota > Richfield
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Richfield
Price Range: £49 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Bloomington MSP Airport 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Americinn Motel & Suites Bloomington East _ Airport Hotel Richfield
Americinn Motel And Suites Bloomington East _ Airport
Americinn Hotel Richfield
Baymont Inn & Suites Bloomington MSP Airport Minneapolis/Richfield, MN

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