I really wish Trip Advisor would allow for 1/2 stars. I feel that giving this hotel 2 stars is a little harsh; however there were a few key flaws that really prevent me from giving it 3 stars (in my opinion, a 3 star hotel should be a flawless but basic hotel).
This is very much an average airport hotel with a few nice touches - coffee and water in the lobby and free wireless throughout. Convenient shuttle to/from the airport (which really isn't all that close). And the staff at the front desk was really friendly (no auto check-out though - and I'm used to getting my receipt in the morning under my door on business trips...not taking an extra 5 minutes to wait at the front desk).
The room was just OK. Slight musty smell when I walked in, but then I stopped noticing it. Unfortunately it was very noisy at night - the air conditioner was really loud; to the point that I kept turning it off. Then the room would quickly heat up and I'd have to turn it on again. This cycle repeated all night resulting in a very poor night's sleep. Then, the water in the shower never heated up all the way; it was warm, but not the steaming hot temperature I prefer. So the hotel really failed on the two most important aspects of a business hotel: a good night's sleep and a great shower.
Given the choice, I wouldn't choose this hotel again. If visiting Minneapolis, I'd pick somewhere else, probably closer to the city.
- Official Description (provided by the hotel):
- The Four Points by Sheraton Minneapolis Airport offers free shuttle service to and from the Minneapolis-St Paul International Airport. We also have a flexible meeting space, perfect for seminars. ... more less
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- Also Known As:
- Four Points By Sheraton Minneapolis Airport Hotel Richfield
- 4 Points By Sheraton Minneapolis Airport
- Ramada Hotel Richfield
- Hampton Inn Richfield
- Richfield Ramada
- Four Points By Sheraton Mall Of America Minneapolis Airport Richfield, MN