We have stayed here for our daughter's dance competitions for many years. We started when it was new and never had any troubles so we kept returning. Last year there was some check in issues of our rooms not being ready and running out of food at breakfast. We figured it was just an off year so we tried again this year.
Here is my best advice: This is a nice hotel, but pricey. Rooms are set up well for space other than just a bed, they all have sitting areas with a mini fridge and a microwave. The pool is VERY small, but being we have older kids it was not an issue we just waited until later when the younger kids cleared out. To ensure we did not have check in issues this year I called two days in advance and spoke with the hotel staff to verify there would be no trouble with an early check in. Normal check in is 3:00 and we requested 2:00 (nothing too crazy). After explaining our hour wait last year they said they would be sure our rooms were cleaned first. So, we arrived at 2:30 and they (i needed 4) were not ready. When I asked why I was given many excuses..."no guarantees for early check in" "short staffed". When it was all said and done our last room was ready at 3:20 which was 20 minutes later than the official check in time.
Needless to say we will not be staying here again next year. There is a new hotel I did not know about a block away that we will try the next time we need to stay in Rochester.
- Official Description (provided by the hotel):
- The Comfort Suites® is located on the southeastern area of Rochester Minnesota. Just minutes from Mayo Clinic, St. Marys Hospital and IBM Executive Briefing Center. We offer discounted rates for Mayo Clinic visitors as well as St. Marys Hospital visitors. For information on these discounts as well as others please contact us directly at the phone number listed above. We are very close to a variety of shopping stores, restaurants, and a movie theater. We are also minuets from a number of parks golf courses and ponds. We offer FREE transportation to the Mayo Clinic, and St. Marys Hospital Mondays – Fridays, FREE parking, FREE wireless Internet FREE local calls, FREE weekday local newspaper, and a FREE hot deluxe breakfast, which include waffles, eggs, meat, fresh fruit, cereal and more. We also offer a Your Suite Success™ Grab & Go bag which includes various breakfast items if you are in a hurry and have no time to sit down for breakfast. Take a dip in our sparkling indoor heated pool and indoor hot tub. Enjoy our our exercise room during your comfortable stay with us. We have a business center that is equipped with two computers, copy and fax services. We also have a meeting room that can accommodate meetings or family get togethers. All of our rooms come equipped with microwaves, refrigerators, flat-screen televisions, sofa sleepers, coffee makers, hairdryers, irons, ironing boards, charging station for phones and other devices. We offer snacks, and laundry detergent in our Sundry Shop, coin operated laundry facilities in our beautifully decorated lobby area. The Comfort Suites® is a new development built in 2008. We offer fantastic customer service and wonderful amenities waiting for you to visit us in Rochester Minnesota. Book a reservation today! ... more less
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- Also Known As:
- Comfort Suites Rochester Hotel Rochester