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“First Floor for Pets?”

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GuestHouse Inn & Suites Rochester
Ranked #32 of 51 Hotels in Rochester
Reviewed 11 November 2013

We got into our room and it smelled like spearmint or more precisely like that ring in urinals. We couldn't find where or why but it was so strong our eyes burned. We called the front desk to change rooms and when I picked up the phone is was sticky. Yuk. See picture. We were able to switch rooms but I felt that the carpet was...ewe. We had a dog and I wonder if they keep pets on the first floor and so they don't really care about the carpet? I am allergic to cats and I could feel the allergy coming on in the second room but I survived. The first floor is the only floor I saw. The breakfast area was nice. There was a great area for pets right behind the hotel. Pool was ok. Kids enjoyed. Location is good for quick access to HWY 52, restaurants and grocery store.

Room Tip: Not on the first floor.
  • Stayed: September 2013, travelled with family
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1  Thank 22Travelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 14 February 2014

Dear Guest,

Thank you for taking the time the let us know how we are doing. My apologizes on the stay not meeting standards. I have passed along your comments to housekeeping so we can ensure these are not issues for future stays.

Thanks again-

Lynn Budahn
General Manager

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Reviews (204)
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111 - 117 of 204 reviews

Reviewed 10 November 2013

We have stayed at the Rochester Guesthouse International Inn several times now, and have always been pleased with the clean accomodations, and friendly, helpful staff. If there is ever a need, they are eager to meet it. We have used the free shuttle service to Mayo Clinic from the hotel, and am grateful that the hotel provides that to it's customers.

Room Tip: Ground level rooms are easier for those with disabilities to navigate, there is an elevator, but lo...
  • Stayed: November 2013, travelled on business
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Thank CarolynB55718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 14 February 2014

Dear Guest,

Thank for you the excellent review on TripAdvisor!


Lynn Budahn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

The whole family had a great stay over the weekend. This is a very solid 2 star hotel experience and this review is given in that context. The hotel is pleasantly decorated and it actually looks like new carpet and painting have been done recently. The remodeled pool area is fantastic and a big hit with my daughter. The continental breakfast was average. Staff were great. A nice option not advertised on our booking site was 3 nearby restaurants offering 10% discount to GuestHouse Inn guests. If your fine with the aesthetics of a 2 star hotel this is a great choice.

  • Stayed: October 2013, travelled with family
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Thank RolandB32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 16 October 2013

Dear Guest,

Thank you for taking the time to write us a review on TripAdvisor! We are happy to hear your family and yourself enjoyed the stay and we hope to see you again in the future!

Thanks again,

Lynn Budahn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

I had to book a hotel for a night at the last minute, and was happy with the price I saw, especially the patient discount they offered! Oh, and I must mention look at the cancellation policy closely....I did the booking over the phone the previous day and the person mentioned I could not cancel it if I had to. Most hotels have a cancellation policy upto 6 pm the same day. I am not sure why they have it the way they do.
As for the hotel: The hotel itself is more of a motel. We tried moving out but nothing was available closeby. The location of the hotel is good, close to the freeaway, with couple of good restaurants closeby. Overall, the staff was good. The hotel is run down, old with paper-thin walls. They have done a fair job keeping it clean, but it still shows. The sinks are rusted and the corridors, carpet is old. Breakfast was okay. They have a complimentary shuttle to the clinic, so thats helpful. If you are with family, I would think twice before moving in for a longer time...Overall, an okay place for a single person.

  • Stayed: September 2013, travelled on business
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2  Thank mrn234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 27 September 2013

Dear Guest,

Thank you for taking the time to leave us a TripAdvisor review!

Best Regards,

Lynn Budahn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

My husband and I drive up to MN to go to Mayo in June and chose this hotel because it offered a patient discount and had everything we wanted. We weren't really disappointed because everything WAS clean and tidy, the staff very nice, breakfast good, the shuttle was on time, Famous Dave's made eating out very easy being attached to the hotel, and we didn't have any problems. However, the hotel rooms do need new carpet very badly and new pillows! The pillows were so flat and I called the desk to ask for more - 4 nights in a row - and they were always out of pillows. What hotel runs out of pillows? So we did not sleep well at all. That's my only complaint. Hopefully we won't ever have to come back to Mayo but if we do, we will stay somewhere else. This is a pleasant hotel otherwise.

Stayed: June 2013, travelled as a couple
Thank VacationsForMe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 23 September 2013

Dear Guest,

Thank you for choosing to stay with us at the GuestHouse Inn and Suites of Rochester. We appreciate you taking the time to leave us a review. We will work on our pillows to ensure it isn't a problem for future stays.

Thanks again,


Lynn Budahn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2013

My son had appointments at Mayo clinic. Guest House International was spectacular!! Easy to make a reservation; continental breakfast was great, and set up very well...not crowded/congested to access food, large seating area. The front desk staff was very nice and helpful with our questions. The free shuttle to the clinic was great...excellent drivers... we didn't have to worry about where to park at the cliic....it was great door to door service!!

  • Stayed: September 2013, travelled on business
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Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 18 September 2013

Dear Guest,

Thank you so much for the excellent review on TripAdvisor! Hope to see you in the near future.


Lynn Budahn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

We thought for the price we really had a great stay. I will let everyone know that not all rooms have recliners in them like the web site leads you to believe. But I will say that we were able to move to another room that had one. The breakfast was really good. More to choose from that most hotels. I thought the bed was very comfortable. Would recommend this hotel as a great value. Was it a five star hotel, no, but it also was not the price of a five star hotel.

Room Tip: If you need a recliner ask for an odd numbered room.
  • Stayed: August 2013, travelled with family
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Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 4 September 2013

Dear Guest,

Thank you taking the time to leave use a review on TripAdvisor! I am glad we were able to accommodate you during your stay in Rochester. Hope to see you back soon!

Thanks again,

Lynn Budahn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GuestHouse Inn & Suites Rochester

Address: 435 16th Ave NW, Rochester, MN 55901-1808 (Formerly Travelodge Rochester)
Region: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 51 Hotels in Rochester
Price Range: £61 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GuestHouse Inn & Suites Rochester 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The GuestHouse International Inn & Suites Rochester provides travelers with a clean and comfortable place to relax no matter the reason for travel. Take advantage of our complimentary deluxe continental breakfast, free wireless Internet access, and free shuttle service to and from the Mayo Clinic facilities. Enjoying our large newly renovated indoor pool and relaxing in the whirlpool while you kids play under the waterfall is unbeatable at this Rochester, MN inn. Guests appreciate that we are minutes from Downtown Rochester, home of the Mayo Clinic. Special Mayo Clinic rates are available that include complimentary van service Monday through Friday. Connected to our Rochester, MN hotel near Mayo Clinic is Famous Dave's Bar-B-Que which provides dine in, or call for guest room service. Enjoy large guest rooms with microwave, mini refrigerator and high speed wireless Internet access. Kids and adults alike will love our great pool, whirlpool, and game area. Our Rochester, Minnesota inn is conveniently located close to all area businesses, entertainment and dining districts. The award winning GuestHouse Inn & Suites hotel in Rochester is happy to be at your service and was honored with Boomerang Hotels Excellence in Guest Service award for 2012. ... more   less 
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Also Known As:
Guesthouse International Inn And Suites Rochester
Guesthouse International Inn & Suites Rochester Hotel Rochester
Hotel International Rochester

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