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“Excellent Front Desk Service”

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GuestHouse Inn & Suites Rochester
Ranked #30 of 50 Hotels in Rochester
Reviewed 2 July 2014

Amber and Linda at the front desk offer excellent service. We have been staying there for 6 months working in town and the rooms are always clean and Amber and Linda at the front desk always check us in very quickly and efficiently.

Room Tip: All rooms on the 3rd floor are excellent
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  • Stayed: July 2014, travelled on business
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Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHIRochester, General Manager at GuestHouse Inn & Suites Rochester, responded to this reviewResponded 13 October 2014

Dear Guest,

Thank you for taking the time to review us on TripAdvisor!

Lynn Budahn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (216)
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104 - 110 of 216 reviews

Reviewed 4 June 2014

When we checked in the desk was dirty, behind the desk was a ton on junk just laying around. We went to our (1st room) there were big black hairs on the toilet, bathroom floor, in the tub. So I went to check the bed, we pulled back the covers and there was hair in both the bed. Needless to say we went to the front desk to request another room. We got to the desk and the lady had NO idea what we were talking about. The lady that checked us in couldn't believe our room was dirty. We went up to our (2nd room) and it was even dirtier than the first. Hand prints on window and mirrors, the floors we obviously not vacuumed, hair in the bed, bathroom, and floors, food caked in the microwave. We returned to the front desk and she told us she could not give us our money back, but gave us another room. To her credit she did come up and see the rooms and how dirty they were. The (3rd room) was better but no where near as clear as a hotel room should be. Whom ever owns this hotel should be ashamed of themselves. This hotel is known as a place to stay if you have to go to the Mayo clinic, I would not anyone who is sick to stay her. To sum it up, dirty hotel, strange people sitting outside the doors, and I wouldn't eat the continental breakfast who knows if they clean their kitchen!!!

Room Tip: Spend a little more and stay at a better hotel!
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  • Stayed: June 2014, travelled with friends
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1  Thank Allyssa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Our family loved this hotel! We were able to relax and have a blast at the same time. We loved the pool area for the children. The beds were comfy and the rooms were clean! We can't wait to plan our next trip to this hotel. It will be coming very soon. Can't say enough about this hotel. If you are looking for a hotel go here you will enjoy your stay!

  • Stayed: May 2014, travelled with family
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Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

We stay at Guesthouse Inn every time we visit for Mayo clinic. The Guesthouse staff is very friendly and Amber is great in making sure we have everything we need. Several restaurants are close by with Famous Daves connected to the hotel. A great place to stay for the money.

  • Stayed: April 2014, travelled with family
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Thank 55,514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

The staff were friendly and helpful. Especially Amanda. She made our stay so much more enjoyable. Looking forward with visiting with her. Also Linda was able to answer our questions about the area. The hotel was clean and the pool area was recently remodeled. Would stay here again and plan on checking out the chain when we travel.

  • Stayed: April 2014, travelled on business
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Thank rtjjeda7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I needed to find a hotel near the Mayo Clinic that was reasonable and clean. This hotel definately is. It has continental breakfast, new pool area, clean rooms w comfortable beds, Famous Daves is connected to the hotel and they deliver. Would recommend

Room Tip: All rooms look nice
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  • Stayed: April 2014, travelled with family
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Thank patricia k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

My family and I recently stayed 3 days at Guesthouse and the experience was top-notch, once again. We have stayed here several times in the past, and will not stay anywhere else. I feel fortunate to have found a hotel that consistently exceeds expectations. The staff is always friendly, and the rooms are large and very clean. The location, price, and "all the extras" (pool, breakfast, shuttle service) are outstanding.

  • Stayed: March 2014, travelled with family
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1  Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GuestHouse Inn & Suites Rochester

Address: 435 16th Ave NW, Rochester, MN 55901-1808 (Formerly Travelodge Rochester)
Region: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 50 Hotels in Rochester
Price Range: £61 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GuestHouse Inn & Suites Rochester 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The GuestHouse International Inn & Suites Rochester provides travelers with a clean and comfortable place to relax no matter the reason for travel. Take advantage of our complimentary deluxe continental breakfast, free wireless Internet access, and free shuttle service to and from the Mayo Clinic facilities. Enjoying our large newly renovated indoor pool and relaxing in the whirlpool while you kids play under the waterfall is unbeatable at this Rochester, MN inn. Guests appreciate that we are minutes from Downtown Rochester, home of the Mayo Clinic. Special Mayo Clinic rates are available that include complimentary van service Monday through Friday. Connected to our Rochester, MN hotel near Mayo Clinic is Famous Dave's Bar-B-Que which provides dine in, or call for guest room service. Enjoy large guest rooms with microwave, mini refrigerator and high speed wireless Internet access. Kids and adults alike will love our great pool, whirlpool, and game area. Our Rochester, Minnesota inn is conveniently located close to all area businesses, entertainment and dining districts. The award winning GuestHouse Inn & Suites hotel in Rochester is happy to be at your service and was honored with Boomerang Hotels Excellence in Guest Service award for 2012. ... more   less 
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Also Known As:
Guesthouse International Inn And Suites Rochester
Guesthouse International Inn & Suites Rochester Hotel Rochester
Hotel International Rochester

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