We recently had a lengthy stay in Rochester for intense medical treatment of our family member. As stressful and worrisome as that was, we were very fortunate to have stayed at the Hilton Garden Inn. We had a 2 room suite from Sept. 3rd through November 16th. I can honestly say that not once were we in any way disappointed in our choice of lodging. When you stay at a hotel that long, you really get to know the hotel. We had continuous excellent service from the front desk staff (Dave, Courtney, Bonnie, etc.) to the courtesy car drivers who always greeted us, opened the doors, were very polite on the numerous trips to and from the Mayo Clinic and Methodist Hospital as well as any other places we needed to go (Micheal, Jason, Robb, Addison, etc). The staff who cleaned our room (Mary, etc.) were very thorough, polite, and respectful of our specific needs. The beds were very comfortable. They allowed us to keep foods in the freezer which is important when all your family member can eat is popsicles or ice cream at times. The hotel was quiet, even when the rooms were all booked, our 7th floor room never once was bothered by noises. When the parking lot is full, they were very courteous and parked our car as well as retrieving it without ever making us feel like we were bothering them. They even had remodeling going on in the lobby while we were there and yet the lobby never felt "under construction", was always clean, warm, and welcoming. The breakfast was wonderful, quick, and nutritious for the mornings. Our numerous cards, packages, etc. that were sent from family and friends were all delivered to us promptly. When we return for check ups, we will definitely be calling our friends at the Hilton Garden Inn in Rochester.
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- Also Known As:
- Hilton Garden Inn Rochester Downtown Hotel Rochester
- Hilton Rochester
- Rochester Hilton Garden Inn