We needed a place to stay after a long day at Mayo and the need for return appointments the next day. We stayed at a Country Inn at Galena, IL and found it to be very nice and clean so we decided to stay at C&SI Rochester South. Because I am very sensitive to smoke and stale smoke odors my husband asked and was assured that our room had never been a smoking room. Not true. The odor hits you as soon as you open the door. Also, telltale burn marks on the bathroom vanity provided clear evidence that this room most definitely had been a smoking room. We were greeted by a huge stain in the carpet as we entered the room. The room was dark and dusty and the air conditioner pumped more stale dust than cool air. The floorboards in the bathroom were filthy and dirt was collecting against the walls on the floor. The door frame was obviously cleaned with a dirty cloth as the white paint had streaks of dirt. My husband and I were too exhausted to move but in retrospect I wish we had. I didn't get any rest at all. I left a note detailing the issues with the nice lady at the desk. She was clearly surprised as she said the facilities had just been remodeled (I assume that includes the frayed furniture just outside the elevator). I asked when and she said about a month and a half ago. If this is remodeled, I'd hate to see how it looked before.
- Official Description (provided by the hotel):
- Less than 15 minutes from downtown, the Country Inn & Suites By Carlson®, Rochester South, MN places you close to the Mayo Clinic and the Rochester International Airport (RST). We provide free shuttle service to both the clinic and the airport, making your stay more convenient. In town for a tournament? We’re near several sports venues, including the Mayo Civic Center and Rochester Regional Stadium. If you’ve had a long day of appointments or meetings, relax in the hotel’s indoor pool and hot tub. You can plan the next day’s schedule with free Internet. Free shuttle service to the Mayo Clinic and airport help you get to your next appointment or flight. Amenities and services include: Free High-Speed Internet Access, Complimentary, Hot Be Our Guest Breakfast, Free Shuttle Service (wheelchair shuttle service at guest expense), Indoor Pool and Hot Tub, and Business Center. When you’re ready for a great night’s sleep, kick back in a guest room or suite at our hotel. You can keep your kids happy by storing their drinks and snacks in the room’s refrigerator. Standard room amenities include: Free High-Speed Internet Access, Microwave and Refrigerator, Coffeemaker, 32″ HDTV, and Kids 18 and Under Stay Free with an Adult. ... more less
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- Also Known As:
- Country Inn And Suites Rochester South
- Country Inn & Suites Rochester South Hotel Rochester
- Rochester Country Inn