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“Business trip” 5 of 5 bubbles
Review of Courtyard Rochester Mayo Clinic Area/Saint Marys

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Courtyard Rochester Mayo Clinic Area/Saint Marys
Ranked #13 of 52 Hotels in Rochester
Certificate of Excellence
Hoboken, Georgia, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Business trip”
5 of 5 bubbles Reviewed 1 June 2014

The staff of this motel was the most pleasant and helpful staff i have encountered. Everyone was willing to go that extra step, from the staff on the front desk to the pleasant note left by housekeeping. Angela even helped after I had returned home with some receipts that I needed, which I found exceptional. The motel was clean and wonderfully decorated. The restaurant, Saints on Second had the same wonderful service as the motel, and everything I ordered off of the menu was very good and prepared nicely. I have nothing negative to say about the wonderful stay I had while there on business. I would recommend this motel to anyone staying in the area.

Room Tip: rooms on the opposite side of the hospital would be quieter. The helicopter and ambulances do come...
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  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vicky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 3 June 2014
Thank you for staying with us at the Courtyard by Marriott Rochester,MN. I am glad that you had a great stay with us and like hearing that my staff was able to help you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
    165
    63
    18
    5
    4
See reviews for
92
43
22
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 30 May 2014 via mobile

Quite place, good location, comfort beds, clean rooms, parking for 4$/day. Choice of breakfast is small, for example you can't have fried eggs of fresh juice. And if you will ask housekeeping to come later, they will not come this day. And you should be ready for old-fashion noisy air-conditions.

Stayed May 2014
Helpful?
1 Thank Владимир У
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 3 June 2014
I would like to say thank you for letting us know about the problems you had during your stay at The Courtyard by Marriott Rochester, MN

We want The Courtyard by Marriott Rochester and its services to run at 100% when it comes to guest satisfaction. We also want repeat business. When a guest isn’t satisfied we need to know. So again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, Iowa
Level Contributor
186 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 5 May 2014 via mobile

Very friendly helpful check-in, gave me the shuttle schedule and directions, explained the parking. Lobby was stylish. Room was a unique layout, nice finishes, functional desk and closet space. Ideal location near St. Mary's hospital, with good shuttle service to Mayo clinics.

Stayed April 2014, travelled as a couple
Helpful?
Thank dmarkiowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 14 May 2014
I would like to say thank you for stay at The Courtyard by Marriott Rochester, MN

We want The Courtyard by Marriott Rochester and its services to run at 100% when it comes to guest satisfaction.

I am glad that my staff took such good care of you during your stay, please come back and see us again.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

I've had the pleasure of staying at the Courtyard Marriott Mayo Clinic three (3) times in the past two months. The purpose of my visits were due to surgery at St. Mary's hospital/Mayo Clinic. The hotel is located directly across the street from the hospital--extremely convenient.

I seldom write online reviews even though I am a very seasoned traveler who has achieved Lifetime Platinum status in the Starwood Preferred Guest program. I have also been elite with Marriott for over 20 years as well. The purpose of sharing this information is not to droll on about elite travels (yawn!). I share this information for context about my many years of hotel experiences, good and bad.

I LOVE it when I stay at a hotel property where the employes are empowered to make decisions on the spot, with a genuine desire to make the hotel guest happy. I have experienced this with the Courtyard Marriott Mayo Clinic in all three of my stays. Whether it was management at the front desk, housekeeping on the 4th and 5th floor or the bartender in the restaurant, there is an esprit de corps attitude that runs deep and wide at this hotel. Clearly management is doing something right!

Yes, there were a few hiccups that occurred during my stay(s), but the willingness to rectify the issues were authentic and swift. I'd like to recognize Richard Sursely who clearly hasn't lost his desire to service his hotel guests as if he just started in hospitality service yesterday. He is the Assistant GM and his enthusiasm for taking care of his guests is exceptionally impressive.

Angela at the front desk also won me over with her bright smile and warm demeanor. Again, I'm not accustomed to writing reviews but when fantastic service is provided, I believe it is necessary to acknowledge and provide praise.

Thank you Courtyard Marriott Mayo Clinic for helping me through a very challenging health crisis and making my stay(s) at your property enjoyable and relaxing.

With warm regards!

KQ

Room Tip: A top down renovation has just finished I believe. They started with the top floors first!
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scorpioblue24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 14 April 2014
I would like to say thank you for staying at The Courtyard by Marriott Rochester, MN

We want The Courtyard by Marriott Rochester and its services to run at 100% when it comes to guest satisfaction.

Again thank you for staying with use it was a pleasure having you here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

The Courtyard is an excellent choice for staying in Rochester. The rooms and beds are very attractive and comfortable. Clean and well maintained hotel.. There's also a great casual restaurant on site. The service team is outstanding-friendly, helpful, and professional. The rates are a good value for Rochester. Convenient covered parking is offered at a low price. There are several good restaurants within walking distance as well. I have stayed at the Rochester Courtyard several times and am always glad I chose it.

The hotel offers FREE shuttle service to/from the airport. The hotel also offers free hourly shuttle service downtown to the Mayo Clinic (2 miles). Cab service is also an option at about $5 each way.

Room Tip: Just tell the desk staff what your preferences are and they will take great care of you.
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  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdventureGirlKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 17 March 2014
I would like to say thank you for staying with us at The Courtyard by Marriott Rochester, MN.
We want The Courtyard by Marriott Rochester and its services to run at 100% when it comes to guest satisfaction.
I am glad that my staff and the hotel meet your needs when staying here. We strive as a team to give the best service that we can for all guest.

Thank you,


Michael Rupkey
General Manager
Courtyard by Marriott
Rochester, MN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, California
Level Contributor
224 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 bubbles Reviewed 12 December 2013 via mobile

I love this hotel. The lobby is trendy, the pool and whirlpool clean, it has a great workout room, and they provide nice, comfortable and clean rooms. The linens are crisp, and the rooms aren't full of chemical odors from harsh cleaning agents, nor does the bathroom smell like must or mold. Every time I come here for business, I'm impressed by the friendly staff. It does feel like a home away from home! You'll have to drive to most things unless you eat at Canadian honker, but, it's worth it for the peace. The Marriott is predictable - in a good way. Thanks for making our trips so nice! P.S. $4 bucks to park, but free wi-fi.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Miss C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 17 December 2013
Thank you for taking the time out of you day to write such a great review on our hotel and staff. I am glad my staff makes you feel like you can call the Courtyard home.

Thank you
Michael Rupkey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eau Claire, Wisconsin
Level Contributor
87 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

Stayed at the Courtyard while my wife had back surgery. Room was very clean and comfortable.
A nice place to try and relax after the hospital daily experience. Can leave your car there, because it is a short walk to St. Mary's Hospital ie no parking hassles. Staff is very accommodating. Hope we do not have to return, but if we do, this will be our first choice.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael1947212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPImanager, SRE Coordinator at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, 26 November 2013
Thank you for the great review! We hope that your wife is recovering well after surgery! I'm glad you found your room clean and comfortable and also that we are your first choice when in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Rochester Mayo Clinic Area/Saint Marys

Property: Courtyard Rochester Mayo Clinic Area/Saint Marys
Address: 161 13th Avenue SW, Rochester, MN 55902
Region: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rochester
#6 Family Hotel in Rochester
#7 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Rochester Mayo Clinic Area/Saint Marys 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard Rochester Mayo Clinic Area/Saint Marys Hotel Rochester
Rochester Marriott
Rochester Courtyard

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