We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ranked #22 of 50 Hotels in Rochester
Certificate of Excellence
Reviewed 19 June 2012

We ended up waiting over an hour for the room to be "cleaned.". After unpacking and taking a look around, I was so grossed out! There was a faint blood stain on one of the beds, kitchen had few utensils and what they had had dried food on it, and the overall smell of stench was overwhelming! I barely slept an hour that night because the pillow had such a bad odor to it! Yuck!!!!!!

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mamasan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

We appreciate you taking the time to review your stay with us. We couldn’t be sorrier that your accommodations were not up to yours or our expectations. We have looked into your comments, could you please contact us to let us know what room you were staying in as we would like to find out which housekeeping personnel was in charge of your specific room. Each room has been specifically assigned to a separate team and we would so greatly appreciate knowing which team member is not holding up to the standards that we have implemented. If you are ever in Rochester again would you please consider giving us a second chance, as we feel that your concerns have been addressed since your stay? We understand your unease and promise to do everything in our power to make sure issues like yours never happen again. Please contact me, myron@soldiersfield.com if you have any additional questions or concerns. Sincerely, Myron Salz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (499)
Traveller rating
Traveller type
Time of year
Language

427 - 433 of 499 reviews

Reviewed 19 June 2012

I had a procedure last week at the Mayo Clinic and made the right choice in staying at the Best Western Soldiers Field Tower & Suites. The shuttle service to and from the airport and to the Mayo Clinic was superb. The staff was very accomodationg when I requested a room in a quiet location since I am a light sleeper. The suite was very clean and comfortable with may ammenities. The free breakfast had lots of selections and the food in the restaurant was great.
The hotel is located four blocks from the Mayo Clinic and though the hotel provides free shuttle service, I elected at times to get some exercise and walk. I have a follow-up procedure at the Mayo Clinic in the near future and I will definately stay here again. John S.

  • Stayed: June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JohnSar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

We are so happy to hear that you enjoyed your stay with us. We are so glad that our staff went above and beyond to make your stay as comfortable as possible. We are pleased that your room accommodations were comfortable and clean and you were able to enjoy our shuttle service, free breakfast buffet and restaurant. We look forward to your next stay with us. Your kind words mean the world to us. We look forward to your next stay. Sincerely, Myron Salz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2012

Greatly enjoyed our recent say. The staff was very cordial, the facility was attractive and clean and the room was more than adequate. As we were attending an event at the Civic Center, the shuttle service was convenient and we were able to avoid any parking difficulties. Will definitely stay at this motel again.

  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Thank you for reviewing your stay at the Best Western Soldiers Field. We are happy to hear that you enjoyed your stay with us. We are pleased that you were able to take advantage of the shuttle service and were able to avoid any parking issues. We will pass along your wonderful comments to our staff as they greatly appreciate knowing that their efforts are being recognized and appreciated. We look forward to your next stay with us in the future. Sincerely, Myron Salz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

As a Mayo Clinic patient, I have nothing but praise for the accomodations, convenient shuttle service to the clinic from early morning to evening, and the big, clean rooms with WIFI. I use a 2 room suite, and my wife appreciates the separate rooms and 2 TVs. Parking outside the suites is close, but the separate buildings for some suites have uneven parking lots, and cement curbs that damage low vehicles such as vans that have low road clearance. Watch that! You are about 6 blocks from Mayo Clinic, and nearby shopping malls and stores line Route 63 and 52 which is quite close nearby. This is a very nice place, and we always feel right at home.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dadmw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz H, Manager at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area, responded to this reviewResponded 12 June 2012

Thank you for your review of the Best Western Soldiers Field. It is so gratifying to hear that your stay with us was beyond your expectations. We are glad that you like our location and were able to visit the stores and shopping malls close by. We are so happy that you enjoyed your stay in one of our guest suites and were able to take advantage of the WIFI and the two televisions as well as the shuttle service. We apologize for the parking block situation; we will look into different areas of our lot to remedy the parking block issue. Thanks for letting us know. Thank you again for taking the time to review your stay and we hope that you will stay with us again in the future. Sincerely, Liz Hanson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2012

Our baseball team stayed there this past weekend and it was the most accomodating and nicest place I think I've ever stayed. They shuttled the coaches and players to the games early, so no extra vehicles would be needed, they had great rooms for all the families to gather and hang out at and charged nothing extra, very clean, the resturant was fantastic, including the food being unique and excellent - and the outside patio was SO nice. I have told everyone that is going to Rochester to check this place out. We will be back, there's not a doubt. All of us were so impressed. An outstanding hotel. Thank you for making our stay fun, relaxing & stress free! Great job!!!

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BelyndaAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz H, Manager at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area, responded to this reviewResponded 12 June 2012

Thank you for taking the time to review your stay at the Best Western Soldiers Field. We are extremely happy that our staff went above and beyond your expectations and helped make your stay stress free. They were thrilled to hear how much your group appreciated them and their efforts to make your stay enjoyable. We are delighted that you enjoyed the shuttle service and took advantage of coordinating different times for your team and parents! Our shuttle service makes traveling through town so much easier letting us do your driving for you. It is so gratifying to hear how much you enjoyed your stay with us and thank you so much for recommending us to others. We appreciate all of your kind words so much and look forward to your next stay with us. Sincerely, Liz Hanson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2012

The service here is excellent and they are very attentive to my needs as a Mayo patient. You will not find a friendlier staff anywhere! The beds are wonderfully comfortable and the rooms are spacious and very clean. Breakfast has so much you never get bored, even if you're there for an extended stay. Love the shuttle service that takes you wherever you want to go!

  • Stayed: August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pamela31152121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz H, Manager at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area, responded to this reviewResponded 12 June 2012

Thank you for taking the time to review your stay with us. We are so happy to hear that our staff went above and beyond to make your stay with us enjoyable. They were pleased to hear of your comments. I am so glad that you enjoyed your room and everything was wonderful. We are so glad that you enjoyed our free breakfast buffet that we serve every morning and the shuttle service was able to accommodate all of your desired destinations during your stay with us. We look forward to your next stay. Sincerely Liz Hanson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2012

We booked a two room suite for 3 nights. Great location! Close to Mayo Clinic as well as shopping. Rooms were clean and bed was comfy! Hardly heard any noise so got a great nights rest. There was something for everyone for breakfast. Coffee, 4 kinds of juices, cold cereal, oatmeal, eggs, sausage, breads, bagels, rolls, fruit and waffles! Staff was very friendly whenever we called with a question. Hot tub and pool were very clean and nice. Very handy having a full size refrigator, dishwasher, stove and microwave. I will be booking this hotel when ever I am in Rochester.

Room Tip: Rooms in building 3 are great if you like a quiet room, if you don't mind not being in primary b...
See more room tips
  • Stayed: May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz H, Manager at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area, responded to this reviewResponded 12 June 2012

Thank you for reviewing your stay at the Best Western Soldiers Field. We are so happy your stay was enjoyable and your room was clean and comfy! We are very pleased to hear that having a full-sized refrigerator, dishwasher, stove and microwave in your Guest Suite made your stay that much easier! We are glad you were able to take advantage of our free breakfast buffet and pool area and the cleanliness was right where we expect it to be for all of our guests. Thank you again for taking your time to review your stay and we look forward to your next visit. Sincerely, Liz Hanson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rochester hotels
0.4 mi away
Kahler Grand Hotel
Kahler Grand Hotel
#38 of 50 in Rochester
1,284 reviews
0.5 mi away
Kahler Inn and Suites
Kahler Inn and Suites
#20 of 50 in Rochester
801 reviews
1.5 mi away
Hampton Inn Rochester
Hampton Inn Rochester
#5 of 50 in Rochester
754 reviews
Show Prices
Show Prices
Show Prices
4 mi away
La Quinta Inn & Suites Rochester
0.4 mi away
DoubleTree by Hilton Rochester / Mayo Clinic Area
0.9 mi away
Holiday Inn Express Hotel & Suites Rochester West-Medical Center
Show Prices
Show Prices
Show Prices

Been to Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Address: 401 6th St SW, Rochester, MN 55902-3223 (Formerly Best Western Plus)
Region: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Rochester
#15 Business Hotel in Rochester
#15 Family Hotel in Rochester
Price Range: £94 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area 3*
Number of rooms: 214
Official Description (provided by the hotel):
An ideal location in Rochester! This full-service Minnesota hotel, near the Mayo Clinic, is located in the historic district of downtown Rochester. The Centerstone Plaza Hotel Soldiers Field is conveniently located in downtown Rochester with easy access to local area attractions, events and business locations. Guests will find the Mayo Clinic, Saint Marys Hospital, Mayo Civic Center, historic Mayowood Mansion, Apache shopping mall, Graham Arena, and RCTC Regional Sports Center nearby. Each well-appointed room at this Rochester hotel features free wireless high-speed Internet access, free long distance access, an iron/ironing board, coffee/tea maker and hairdryer. For added comfort and convenience, The Centerstone Plaza Hotel Soldiers Field comes equipped with a state-of-the-art fitness center, laundry facilities, and Twigs, our award winning restaurant. Guests will appreciate the hotel's Express Courtesy Shuttle to all Rochester downtown destinations including Mayo Clinic and Rochester International Airport. Hotel guests will appreciate the complimentary expanded hot buffet breakfast buffet offered every morning. Additional hotel amenities include an extra large indoor swimming pool, whirlpool and video arcade area. A friendly staff is ready to ensure a comfortable and memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IBC Hospitality, TripOnline SA, Hotels.com, getaroom.com, HotelsClick, Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Soldiers Field Tower Hotel Rochester
Best Western Rochester
Rochester Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing