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DoubleTree by Hilton Rochester / Mayo Clinic Area
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Reviews (1,038)
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar serviceeasy accesscomfortable roomsconvenient locationskywaystarbucksmnvalet
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762 - 767 of 1,038 reviews
Reviewed 12 November 2013

Great hotel! Fabulous staff- very, very, very helpful! They have town cars that you can use for short distances in Rohester - to go to restaurants, hospitals, the mall, etc - An extremely helpful, must not forget free service.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Basant P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this reviewResponded 14 November 2013

Dear Basant P: Thank you very much for staying with us during your time in Rochester. We are so glad to hear that you enjoyed your stay with us and used our complimentary Town Car service that we offer our guests. We hope that you will stay with us again!
Deb Knox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

We switched from another hotel to this one, and we were very pleased at how much more upbeat and light this was. Pescara is an excellent restaurant that serves breakfast, lunch and dinner within the hotel

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this reviewResponded 11 November 2013

Dear Susan D: Thank you for your post and for giving the DoubleTree a try after you switched hotel locations. We hope that you will become a new loyal traveler of the DoubleTree Rochester in the future. Thank you again for staying with us and posting your great comments!
Deb Knox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

Although my stay was brief, I really enjoyed staying at the DoubleTree. Very classy lobby, clean rooms, and close walk to the clinic via skywalk. Viewed the Kahler hotel where other interviewees were staying and was glad I made my reservation at the DoubleTree. Highly recommended!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this reviewResponded 11 November 2013

Dear Amy B: We are very glad to hear that you selected the DoubleTree during your time in Rochester for your Interview. Good Luck! Thank you also for posting your comments about the hotel and we do hope that you will recommend us to others in the future.
Deb Knox

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Reviewed 7 November 2013

We recently stayed at the Double Tree in Rochestor for a family wedding. The customer service we received was outstanding. The bellman was extremely friendly, careful with our luggage and very quick to get things up to our room. Our room was very clean and had up to date amenities. The ballroom that was used for the wedding was great as well! The food was a little less than I expected considering how great everything else was, but still not bad. I loved the modern aesthetic that the hotel had to offer. It felt very upscale without the stuffiness.

  • Stayed: November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Melissa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this reviewResponded 11 November 2013

Dear Melissa I: Thank you very much for staying with us during the wedding. We are very glad to hear that you enjoyed your experience with us. We hope that should you return to Rochester you will stay with us again.
Deb Knox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

The DoubleTree is an updated, clean, modern hotel. Even their in room amenities are good, coffee maker, bathrobes, fridge, microwave etc. We love their work-out area (open 24/7) and the pool, whirlpool & sauna room opens at 5am.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this reviewResponded 11 November 2013

Dear Angela B: Thank you very much for staying with us and for the great review! We hope that you will stay with us again or refer your friends and family to our hotel. Thank you!
Deb Knox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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