The hotel itself is indeed grand. The location to the Mayo, right across the street. The food in the Grand Grill, excellent. My review from there goes down hill quickly! Service from staff was cold and unfriendly. Actually, upon check in, the man(bald guy) at the desk claimed he didn't have our credit card and prior reservation. Upon some discussion, he found it. No apology. Our room was cleaned twice on a 6 day stay. Dirty glasses left in the hall floor for DAYS, in two separate instances. (Not ours) The only friendly person in this whole hotel was Kent at the Grand Grill who filled in one day for the bartender/server. He normally worked in the kitchen area. Nice, entertaining guy who should give lessons on hospitality and personality to the rest of the staff. Would not recommend. Unless you think it's alright to dish out a rather large amount of money to take care of your every need!
- Official Description (provided by the hotel):
- A 90+-year legacy of personalized service and world-class comfort awaits you at the Kahler Grand Hotel. Boasting a timeless charm and storied past, our Mayo Clinic Rochester Minnesota hotel is elegant and historic. Enjoy direct access to the world-renowned Mayo Clinic or downtown area via a climate-controlled pedestrian skyway and subway. Pairing the convenience of our location with a variety of accommodations ranging from smaller budget-friendly rooms to larger renovated executive guestrooms and services, the Kahler Grand boasts a hotel experience that maximizes comfort at every turn. We also feature 30,000 square feet of flexible meeting space for conferences, weddings and special events in the downtown area. Whether your stay is a family getaway, romantic retreat, business trip, or Mayo Clinic visit, you will love our vibrant urban setting. Situated in the heart of downtown Rochester, Minnesota. Directly linked to the Mayo Clinic, via pedestrian subway and skyway. ... more less
- Reservation Options:
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- Also Known As:
- Kahler Grand Rochester
- Hotel Kahler Grand