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“Friendliest most helpful staff ever!”

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Hampton Inn Rochester
Ranked #6 of 52 Hotels in Rochester
Certificate of Excellence
minnesota
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Friendliest most helpful staff ever!”
5 of 5 bubbles Reviewed 5 October 2013

I stay in a lot of Hamptons (I am at the hilton gold level) and the staff in this one really impressed me. They went out of their way to make sure we had a good stay, and they treated the other guests exactly the same way. Thank you!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Horseshoelake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 7 October 2013
Thank you for the response! We do our best to provide a welcoming environment for our guests, and we are excited to be described as the 'friendliest most helpful staff ever', especially from a well-travelled Hilton Honors Gold member like yourself.

I'll share your review with the staff, and I hope to see you next time you are in Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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682 reviews from our community

Traveller rating
    459
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    38
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    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 5 October 2013

Easy to find off interstate and only a few miles from Mayo Clinic. Staff was friendly, easily accessible and helpful with easy check-in and checkout. Comfortable, clean, quiet room with two queens, and the usual amenities. Decent complimentary breakfast (if you're fussy, not the best but is certainly adequate) with hot soup offered in the evening. Did not use pool or fitness room. Complimentary shuttle to Mayo was easy to use and very convenient.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 9 October 2013
Thank you for staying with us, and giving us a try. We know there are many options in Rochester for hotels, so we appreciate your business.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

We are still staying at the Hampton Inn South in Rochester about seven or more times a year. This is absolutely the nicest and best run hotel in Rochester. Everyone goes out of their way to accommodate the guests. There is not a person who does not treat guests like they actually are GUESTS.

The manager, Jim, is great, he is always available to help you, makes everyone feel welcome, and handles special requests. On our most recent trip we needed to have a piece of furniture moved and it was taken care of before we checked in.

The new lounge area is warm and inviting and the "breakfast lady" is cheerful and always has a smile and hello for everyone. The shuttle drivers are great and the people at the front desk seem to recognize returning guests and welcome them back when they check in.

If you want to stay in an excellent location with superior staff and management, this is the place for you!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Leland26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 2 October 2013
Thank you very much! It was our pleasure to have that chair moved for you, so you could better relax in the room. Very happy to hear you enjoyed your stay.

We'll see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fort lauderdale, United States
1 review
5 of 5 bubbles Reviewed 28 September 2013

Very nice, clean and warm hotel excellent service All staff very helpful, and warm Rooms were clean and very comfortable, all furniture are new and very nice decorated Bed sheets ,an pillows were perfect !! I had a great sleep !! Need better cable SYSTEM and or new cable company, but I think this is more a Rochester problem. Other than that I will recommend this hotel !!

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jorge P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 30 September 2013
We're glad you had a nice sleep Jorge! We are working with the cable company on a few issues, so we hope to have that ironed out by the next time you visit!

thank you!
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Barrington, Illinois
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 26 September 2013

Helpful and courteous is the theme of the employees at this Hampton. The location is very accessible to the Mayo Clinic especially with its own shuttle bus back and forth. Would recommend this hotel highly.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank irish0807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 4 October 2013
Thanks for staying with us! Happy to hear you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
207 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

From the young lady at check-in. To our departure. We got what we have become to expect from Hampton Inn's. The beds are always comfortable. It is also reassuring that not only that the sheets and towels are changed. But, also the duvet. This is an item that receives low marks in international hotel inspections. I can understand the little extra post-it on the bed post to stress this extra. So far on this trip we have stayed at 4 Hampton Inns and they all had the post-it. The only minor thing, which was beyond the control of the hotel, was the motor-cycles on the street.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TorontoTimTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 27 September 2013
Thank you very much! We've had good response to our duvet program, and I'm glad you enjoyed the fresh linens. It sounds like you've travelled to many hotels, and we are happy you enjoyed your stay with us. I'll share your comments with the team.

thank you again, and we hope we see you again on your next trip to Rochester!
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Yankton, United States
1 review
5 of 5 bubbles Reviewed 24 September 2013

I have stayed here a number of times, it is always clean and the staff are helpful. The Mayo shuttle is Hampton's only so you do not have to ride and pick up other locations - are there in < 15 minutes. Good location, quite.

  • Stayed September 2013, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, General Manager at Hampton Inn Rochester, responded to this review, 27 September 2013
Thank you Tim! Glad you enjoyed your stay. We are humbled when guests take time out of their day to send us a review on TripAdvisor.

We'll see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester

Property: Hampton Inn Rochester
Address: 1755 South Broadway, Rochester, MN 55904-7960
Phone Number:
Region: United States > Minnesota > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Rochester 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn Rochester has 103 well appointed rooms with an indoor pool and whirlpool, 24-hour fitness center, 24-hour busienss center, & free parking. We serve our complimentary "On The House" hot breakfast buffet from 6-10am daily in our newly renovated lobby. We are conveniently located on South Broadway, near over 40 restaurants and also the Apache Mall. We are also only 2 miles from the Mayo Clinic. Free weekday shuttle service is available to the Mayo Clinic and local hospitals. ... more   less 
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Also Known As:
Hampton Inn Rochester Hotel Rochester
Rochester Hampton Inn

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