Wyndham Garden - Rochester, MN
1625 S Broadway
April 17-21, 2014
Very disappointing!! Upon arrival our assigned room was a disaster! Bathroom problems, heating problems, yellow water, and don't get me started on the state of the room. We were immediately and without issue assigned to another similar room (was a slow weekend and suspected there were only a hand full of people staying in the whole place). After spending our first night in our 2nd room I felt it necessary to ask the obvious question: "How recent did Wyndham purchase this property from La Quinta?" La Quinta you ask? Yes, the Guest Services booklet in the room still had La Quinta's name in it and it didn't even have all the floors (including ours) included in it.
The answer was just this past November (2013). Now, IF I had known they were a work in progress and not going to be the same caliber of a room as we are used to as loyal Wyndham members, I would have thought twice about booking. Here are just a few of issues, some minors, some annoying and some just downright questionable:
We had a suite with full kitchen with stove, full size fridge, dishwasher, living area, etc. So with that in mind I did not overpack items that I knew Wyndham usually provided with such rooms.
Kitchen: No paper towels, no dish washing detergent or soap, no kitchen towels. Only 2 bowls, plates, etc. (expecting 4)
Electrical issues.. Unfinished light fixtures with some even missing light bulbs.
The room was so obviously unfinished. There were no closet doors, no dresser in bedroom, no full length mirror, and blow dryer. Drawer doors were cracked. The safety latch on doors broken and held together with tape.
Wifi in room had trouble connecting. Not all tv channels were working... One being a basic channel.
Here are the positives: staff was friendly, swimming pool was basic, but nice. Location was convenient, but don't see it turning into a future Wyndham Grand. However, I would be willing to give them a try when they 100% Wyndham!!
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- Also Known As:
- America`s Best Value Hotel Rochester
- La Quinta Hotel Rochester
- La Quinta Rochester
- Rochester La Quinta