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“Not up to Wyndham snuff yet!”

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Wyndham Garden Rochester
Ranked #44 of 52 Hotels in Rochester
Bettendorf, Iowa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not up to Wyndham snuff yet!”
Reviewed 22 April 2014 via mobile

Wyndham Garden - Rochester, MN
1625 S Broadway

April 17-21, 2014

Very disappointing!! Upon arrival our assigned room was a disaster! Bathroom problems, heating problems, yellow water, and don't get me started on the state of the room. We were immediately and without issue assigned to another similar room (was a slow weekend and suspected there were only a hand full of people staying in the whole place). After spending our first night in our 2nd room I felt it necessary to ask the obvious question: "How recent did Wyndham purchase this property from La Quinta?" La Quinta you ask? Yes, the Guest Services booklet in the room still had La Quinta's name in it and it didn't even have all the floors (including ours) included in it.

The answer was just this past November (2013). Now, IF I had known they were a work in progress and not going to be the same caliber of a room as we are used to as loyal Wyndham members, I would have thought twice about booking. Here are just a few of issues, some minors, some annoying and some just downright questionable:

We had a suite with full kitchen with stove, full size fridge, dishwasher, living area, etc. So with that in mind I did not overpack items that I knew Wyndham usually provided with such rooms.

Kitchen: No paper towels, no dish washing detergent or soap, no kitchen towels. Only 2 bowls, plates, etc. (expecting 4)

Electrical issues.. Unfinished light fixtures with some even missing light bulbs.
The room was so obviously unfinished. There were no closet doors, no dresser in bedroom, no full length mirror, and blow dryer. Drawer doors were cracked. The safety latch on doors broken and held together with tape.

Wifi in room had trouble connecting. Not all tv channels were working... One being a basic channel.

Here are the positives: staff was friendly, swimming pool was basic, but nice. Location was convenient, but don't see it turning into a future Wyndham Grand. However, I would be willing to give them a try when they 100% Wyndham!!

Stayed April 2014, travelled with family
Helpful?
1 Thank 319bridgetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Rochester
1 review
Reviewed 11 April 2014

I stayed a Friday and Saturday night with my two girls (8 & 11). The rooms were clean and inviting. The staff was very friendly. We were in town for a dance competition and the desk staff even ask my daughter how she did! The continental breakfast was perfect for a mom and two young girls.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester
1 review
Reviewed 5 April 2014

Came with an adult sports team. Hotel staff was incredibly rude intolerant to our group. They split up our rooms all over the hotel, even though we blocked rooms several months in advance, then got mad that we were being too loud while walking between rooms. Actually had staff member stationed in the hall acting as a hall monitor chastising us whenever we were talking in the hallway. In addition, cable TV went out in the middle of the NCAA playoffs and hotel restaurant/bar was closed for construction. Will never return.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank E T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Rochester

Property: Wyndham Garden Rochester
Address: 1625 S Broadway, Rochester, MN 55904-7995 (Formerly Americas Best Value Inn and Suites)
Phone Number:
Region: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Rochester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wyndham Garden Rochester 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
America`s Best Value Hotel Rochester
La Quinta Hotel Rochester
La Quinta Rochester
Rochester La Quinta

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