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“Away From Home”

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GrandStay Residential Suites Hotel St Cloud
Ranked #6 of 19 Hotels in Saint Cloud
Certificate of Excellence
Reviewed 14 July 2014

I just relocated to Minnesota and stayed at the GrandStay for over sixty days. What a great place to stay. The staff makes you feel like family. Clean rooms, great breakfast, excellent pool area and a great friendly trained staff. You all Rock!!!!

Thanks for making me feel like I was at home.

Thank You

Ryan Wall

  • Stayed: April 2014, travelled on business
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2  Thank wally58206987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (310)
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191 - 197 of 310 reviews

Reviewed 6 July 2014

Overall the hotel was very nice. However this is my complaint. I booked the hotel on Hotwire and when we arrived at the hotel and went to our room we were astounded to find only one bed and a fold out couch. I was travelling with my 77 year old mother and myself. When I went to the front desk I was told that the fold out couch was the 2nd bed. Unbelievable!! So my warning to you is, make sure that you confirm you are getting a room with 2 queen size beds if that is what you asked for. The hotel's solution was to charge us another $10.00 and then neglected to provide us with a receipt.

Room Tip: Confirm you have two queen beds or you will be left sleeping on a fold out couch!!
  • Stayed: July 2014, travelled with family
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3  Thank Travelbug561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

Great location!! We got the largest studio and two of the two bedroom suites. Rooms were perfect to fit all the parents and girls in. Kitchen was great for storing and making food for the weekend. Pool is small but liked that as girls swam a little but weren't wearing themselves out in it with a bunch of other kids. Great breakfast in the morning.

Stayed: June 2014
1  Thank Sid412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded 30 June 2014

Nice to see that your overall "Sports Weekend" in Saint Cloud was successful. The Star of the North Games in Saint Cloud is a wonderful way to bring great people together all in one place. Glad to hear that your rooms were more than accommodating for your group size. We hope that you will be able to join us sometime during the next tournament in Saint Cloud.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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Reviewed 26 June 2014

Relatively new hotel. Kitchen staff VERY friendly. Varied hot breakfast menu was nice. Yummy chocolate chip cookies served in late afternoon. Full sized refrigerator in room - nice. Had trouble getting room temperature just right...seemed too cool. Nice to have separate bedroom. Nice, large bathroom. Within walking distance to Convention Center. College wasn't in session when we were there, but understand it can be a bit noisy.

  • Stayed: June 2014, travelled on business
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Thank sandyBrowerville_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded 30 June 2014

We really appreciate your detailed review about your experience at our hotel. The staff loves to see reviews about how they performed and how much the guests appreciate their sincere hospitality. We are thrilled that you found our new Grand Start Breakfast met your expectations and that many new travelers will find the same great experience. It is exciting to know that you viewed our hotel as fairly new, although we will celebrate our 15th birthday this July. Please keep us in mind the next time your travels bring in or around the Saint Cloud, Minnesota area. Thank you again for choosing GrandStay Residential Suites Hotel.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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Reviewed 24 June 2014

This was the first time I have stayed at a hotel like this. I liked the separate bedroom and sitting area. I dislike watching TV from the bed as most hotels are set up. It was much more comfortable and "homey". The couch was more comfortable than the small chair that was in the room. A small rocker or small recliner would have been more comfortable. We were on the second floor and really did not hear anything from upstairs or in the hall. The morning breakfast was very nice. We were attending the Minnesota Quilters Show at the St. Cloud Civic Center and the hotel was an easy walk to the venue. Lots of restaurant within walking distance.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Minnesota54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded 30 June 2014

Thank you for leaving us a review sighting your "likes" and "dislikes" about our one bedroom queen suite. The nice part about our all suites hotel is the idea that we have a room suited for just about every type of traveler and can accommodate for nightly, weekly or monthly stays. We are encouraged by the fact that you found our new Grand Start Breakfast to be very satisfying. We want to thank you for your attendance at the MN. Quilters Show and look forward to seeing you back again.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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Reviewed 24 June 2014

I use the GrandStay whenever possible for out-of-town staff and customer stays. I know that they will received excellent customer service from the staff and enjoy top drawer accommodations. They provide a free breakfast in the morning that is satisfying and they also have free parking.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
Thank LUANN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded 30 June 2014

Thank you for trusting us with your staff and out of town clients. It means a lot to us that we have established such a great relationship with one of our local business partners. We look forward to many more years as your hotel of choice.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Our stay was fabulous. Each staff person we encountered was professional, polite and courteous. Our room was the best we have had in a long time; very clean and comfortable. The bed was the best ever - like floating on a cloud! :-) Nice sized flat screen TV's, too; one in the sitting room and one in the bedroom. We will definitely stay again, if the need ever presents itself, and we will look for GrandStay hotels when we travel.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded 24 June 2014

Thank you, thank you, thank you for the amazing and wonderful review! We are so pleased that you found our hotel to fit your needs and that your sleep was heavenly. You were floating on a cloud while visiting the cloud! We look forward to hosting you again the next time you are in the St. Cloud area. We appreciate you sharing your experience with many of our future travelers.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
Price Range: £86 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 
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Also Known As:
Grandstay Residential Hotel Saint Cloud

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