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Country Inn & Suites By Carlson, St. Cloud East, MN
Ranked #7 of 19 Hotels in Saint Cloud
Certificate of Excellence
Reviewed 29 July 2014

The hotel is definitely NOT worth the almost $170 we paid for it. It's older and a bit outdated. There was a little league team staying at the hotel on the same night, so that didn't help. Our main problem was that we had prepaid for the room. The girl at the front desk was new and couldn't understand why the room was paid for on a different card than we were using for incidentals, so she wanted to charge our card again and "let them figure it out later". We, of course, refused and she finally let us get our room.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Lora E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlhaga, General Manager at Country Inn & Suites By Carlson, St. Cloud East, MN, responded to this reviewResponded 1 August 2014

I am sorry that you had issues with your check in. We have a new associate that did not quite grasp the way it worked, I apologize. We have done training specifically on this area so that does happen again.

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Reviews (186)
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130 - 136 of 186 reviews

Reviewed 22 July 2014

What a nice hotel. Picked it just out of the AAA tour book. Grounds around hotel, staff, halls and the room itself all get an A+ from me. From what I saw, room was in a very well kept state. (even the lightbulbs were dusted ) LOL In St Cloud, Minnesota , I would absolutely stay at this hotel again.

Kathy M.
Michigan

  • Stayed: July 2014, travelled solo
    • Sleep Quality
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Thank PalmsNSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlhaga, General Manager at Country Inn & Suites By Carlson, St. Cloud East, MN, responded to this reviewResponded 1 August 2014

Kathy,
Thank you so much for taking time to submit a review for our Hotel.
I am so glad that you enjoyed your stay with us. We work hard to make
sure we meet and exceed our guest expectations and it is nice to hear
when we do.
We look forward to seeing you again when your travels bring you back into the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

Our family makes a lot of long driving trips and has stayed in a lot of hotels that are similar to the country inn, like AmericInn, holiday inn, etc.

This hotel is one of the best we've stayed at for this category. Just a little thing like double sliding automatic doors when you enter makes coming in with luggage so much easier. Very nice entry and layout. Rooms were nice and very clean - we really liked how they had the top sheet folded in a triangle and sticking slightly out of the hide-a-bed, so we knew it was fresh and clean. The bedding and pillows were very soft and comfortable. The breakfast buffet was again one of the best for this kind of hotel. Little extras we don't see at every buffet included four kinds of juices, hot chocolate, make your own yogurt parfaits, and breakfast wraps. Only recommendation would be to have some brown sugar for the oatmeal (and the oatmeal was the only thing that tasted a little off).

Only complaint is the smell of smoke that is fairly strong in the hallways (although our non/smoking room had no hint of smoke).

We didn't use the pool, but it also looked very nice for this price hotel.

Overall, a very clean hotel, lots of amenities (looked like a library you could get books from too in the lobby), and very nicely priced.

Stayed: July 2014
2  Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy V, General Manager at Country Inn & Suites By Carlson, St. Cloud East, MN, responded to this reviewResponded 1 August 2014

Dave,
Thank you so much for taking time to submit a review for our Hotel.
I am really pleased to see that you enjoyed your stay with us and found
all to your satisfaction. Our team works hard to ensure that our guests are
welcome, comfortable and all expectations are met or exceeded. It is nice to
hear that we did just that. Thank you.
We look forward to seeing you again if your travels bring you back into our area.

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Reviewed 28 May 2014

Needed a one night, great for family to relax and be fed hotel. The pool area and huge whirlpool were just right. The breakfast selection was more than enough. The room was large and had all we needed to kick back and relax.

  • Stayed: May 2014, travelled with family
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Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014 via mobile

We booked a night for Valentines Day and our room was so nice and the staff so friendly we decided stay one more night. The free breakfast is delish. The pool and spa clean. It's nice that the pool stays open until midnight.

Stayed: February 2014, travelled as a couple
2  Thank Tammy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlhaga, Manager at Country Inn & Suites By Carlson, St. Cloud East, MN, responded to this reviewResponded 20 February 2014

Thank you so much for taking the time to comment on your experience at our Hotel.
I am thrilled to hear that our associates and accommodations exceeded your expectations.
We hope we have the pleasure of having you as our guest in the future.

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Reviewed 5 August 2013

We brought 109 high school band students for a two night stay. The entire staff was very organized, accommodating and super friendly. I highly recommend this hotel and its excellent staff to everyone!!

  • Stayed: June 2013
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Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

we were up for the weekend helping our daughter move from a house to an apartment in the St. Cloud area. With two full days of moving, cleaning, and all the hassles that go with this, we wanted a nice place that was quiet to get some needed rest. Our room was all that with plenty of room, and considering there were a lot of young baseball players at the hotel for weekend tournaments, we didn't hear a thing. We also appreciated the nice breakfast that was available in the mornings, we thought there was plenty of variety and everything was very fresh and tasty. We would definitely stay here again when in the area.

  • Stayed: July 2013, travelled with family
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1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, St. Cloud East, MN

Address: 120 7th Ave SE, Saint Cloud, MN 56304-0809
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Cloud
#7 Business Hotel in Saint Cloud
Price Range: £74 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Cloud East, MN 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Enjoy Our Hotel in St. Cloud near Attractions and City Center With the refreshing waters of an on-site, indoor pool to help you relax and nearby attractions like the Crossroads Center and Heritage Park to keep you entertained, the Country Inn & Suites By Carlson®, St. Cloud East, MN provides you a memorable, well-rounded stay. Start your day with the complimentary, hot Be Our Guest Breakfast before heading to the meeting room or out to Territory Golf Club for a round. You're also only a short drive from St. Cloud State University, River’s Edge Convention Center and the St. Cloud Regional Airport (STC). Amenities like the Read It & Return Lending LibrarySM, the well-appointed fitness center and free high-speed Internet access also help you enjoy a stress-free stay. Make the most of your visit to the Granite City by booking an unbeatable hotel deal at the Country Inn & Suites hotel in St. Cloud. ... more   less 
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Also Known As:
Country Inn & Suites Saint Cloud East Hotel Saint Cloud
Country Inn And Suites Saint Cloud East
Country Inn Saint Cloud
Saint Cloud Country Inn

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