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Best Western Plus Kelly Inn
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Reviews (819)
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All reviewsconvention centermississippi riverattached green millfront deskgreat view of the riverattached restaurantdowntown stin townthe room was nicehousekeeping staffexcellent staybeds were comfortableclose to downtowncloud areavery nice hotelconferencebw
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620 - 625 of 819 reviews
Reviewed 1 June 2014

This hotel was a pleasure to stay at since we walked in. Jesse and Ben were wonderful boys and had big smiles everytime we were at the desk inquiring about the Saint Cloud area. The hotel is tucked away right by the river with a gorgeous little walking route alongside the bank. Greenmill dining on site had a delicious breakfast buffet in the morning. The decorator did a great job using many colors to liven up the hotel. Had a room issue and we were moved into a bigger room for the hassle. Great customer service with all staff we met.

Room Tip: Riverview rooms are an option
  • Stayed: May 2014, travelled with friends
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Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this reviewResponded 9 June 2014

Thank you for taking time to write a review about our property and also Ben and Jesse. I am very proud of these two fine gentlemen that work at the BEST WESTERN PLUS Kelly Inn and am happy to see that they provided quality customer service during your stay. It is always our hopes that each and every guest feel that this is a home away from home while staying with us. We again thank you for your comments and hope to see you again during your next visit with us.

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Reviewed 24 May 2014

This is a really nice hotel. Our room looked out on the Mississippi River. It is centrally located, not far from the highway. The bar/restaurant is great, plus you get a discount as a guest of the hotel. Staff was great, and the beds are really comfortable.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this reviewResponded 9 June 2014

Thank you for your great review of the BEST WESTERN PLUS Kelly Inn, St. Cloud! We are fortunate to be located in the heart of Downtown St. Cloud right along the Mighty Mississippi River. We are conveniently located within walking distance from many great trails, gardens, parks, restaurants and shops. I am thrilled you found your night sleep restful as we recently replaced our beds and bedding packages to accommodate the requests and needs of our guests. Again, many thanks to you for your review and we look forward to seeing you again on your travels through St. Cloud.

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Reviewed 20 May 2014

Very nice, great accommodations, beds are very comfy, friendly staff, great restaurant on-site, professional service, very clean with a nice pool area and workout facility. We will be making this our first choice when returning to St. Cloud

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Jeffrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this reviewResponded 9 June 2014

Thank you very much for your wonderful review of our hotel. I am thrilled that you enjoyed your stay with us and that you found your accommodations fitting. We look forward to having you stay with us again and wish you safe and continued happy travels.

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Reviewed 12 May 2014

Lacking on amentites- complimentary breakfast, free coffee, tea, cocoa at registration area. Weird wing of hotel with very small awkward elevator- DONT get a room in elevator D wing. and only 1 ice machine in hotel-NOT convenint but they put an ice bucket in your room and you have to walk down 2 flights and across to opposite side of building- weird. No place to purchase snack type items except OLD school vending machine with cash only. Could also hear everyone in rooms around us. Have gotten MUCH better for same price at Hampton Inn.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank shannoonh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this reviewResponded 19 May 2014

Thank you for your review of our hotel. I apologize that you did not find your stay to be comfortable. We do our very best to ensure each guest feels the BEST WESTERN PLUS Kelly Inn is a home away from home during their travels. If you have further concerns or discrepancies that can be remedies with a conversation with me please feel free to contact me directly at 320-258-8429.
Best regards,
Monica Reese - Front Office Manager

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Reviewed 9 May 2014

Would I recommend to stay at this place? Yes, if you are attending a conference/workshop. Location was great, a few stores to shop nearby. No, if you have other choice. Simply because I am not quite sure about the dried stuff that was rolling down on t.v. screen tho! Bed was a little stiff, but I supposed for one night - it was average.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Rose K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this reviewResponded 19 May 2014

Thank you for your review. It is always our hopes that each and every guest is satisfied with their stay. I am sorry that you did not find yours to be 100% satisfactory but I am happy you enjoyed most of your stay. We are conveniently located in downtown St. Cloud right along the Mississippi River just block away from shopping and numerous restaurants. With 18 various room styles we surly have one to fit each and every guest’s expectations and needs. Again, thank you for your review and allowing us the opportunity to host your stay.

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