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“Pleasant Staff”
Review of Quality Inn

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Quality Inn
Ranked #8 of 19 Hotels in Saint Cloud
Certificate of Excellence
Reviewed 29 September 2013

We enjoyed our stay at the Quality Inn in St. Cloud, MN. The staff was pleasant and helpful. The Hotel was in the center of many places to shop and eat. The price was reasonable. We would stay there again.
RM

  • Stayed: September 2013, travelled with friends
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Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 30 September 2013

Dear valued guest,

It's so great to hear you enjoyed our hospitality during your recent stay at our hotel. We focus our efforts on providing the best customer service experience possible. Having the best staff results in great feedback from our guests. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. The staff enjoys reading these positive reviews.

Sincerely,

Amanda Korhonen
General Manager

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156 - 162 of 209 reviews

Reviewed 22 September 2013

Had one of the BEST ever hotel experiences.The staff helped us with an early check in.Had a great room,slept like a baby,awesome bed.Free breakfast was very good.Nice rate,would most certainly stay here again!!!!!

  • Stayed: September 2013, travelled on business
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1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 23 September 2013

It is always a delight to see the word fantastic as a title in our reviews. Thank you so kindly for sharing your recent experience at our hotel. It is always great to hear our beds are comfortable, breakfast was good, and you will come and stay with us again. These experiences are great to see and rewarding to the entire staff so thank you for taking the time in sharing.

We hope to see you again soon!

Sincerely,

Amanda Korhonen
General Manager

"Quality, Every Guest, Every Time"

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Reviewed 14 September 2013

This is a very nice clean and comfortable motel. There really is no down side to it! The rooms are quiet, beds are comfortable, great location, friendly staff and there are many more reasons. It's nice to have Old Chicago connected to it and being close to the shopping and main highways. I must say that Amanda the day manager was very warm, friendly and energetic! The breakfast was good. It is kindof tight for space in the breakfast area so there's not a huge selection but no complaint here because it was fresh and at least they had some hot food items.

  • Stayed: September 2013, travelled on business
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1  Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 23 September 2013

It was great of you to share your experience at our hotel. We do have the best housekeeping staff that takes pride in their work and how clean they keep the hotel. Additionally, our goal is to have the friendliest and most accommodating staff in this industry and it is great to see that our guests are happy! Thank you for sharing!
We have to see you again soon when you are in the area again!

Sincerely,

Amanda Korhonen
General Manager

"Quality, Every Guest, Every Time"

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Reviewed 9 September 2013

The hotel was very clean and the beds were very comfortable. Breakfast was delicious with many options. The staff was very helpful and friendly! We will definitely be staying here in the future! I thoroughly enjoyed my stay.

  • Stayed: August 2013, travelled as a couple
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2  Thank mat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 23 September 2013

Thank you so much for taking your time to provide us with your experience at our hotel. These comments mean so much to the staff and I thank you for sharing them. Our #1 priority at our hotel is to provide the best guest experience and your kind words make it all worth our hard work. The staff was delighted to see your kind words!

We hope to see you again soon!

Sincerely,

Amanda Korhonen
General Manager


"Quality, Every Guest, Every Time"

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Reviewed 4 September 2013

This hotel is in a great location. A nice variety of restaurants within easy walking distance. The room was very clean and the staff was very good. the room was rated average for hotel age, but I would have no hesitation in staying here again.

SUGGESTION FOR IMPROVEMENT: There was no fresh fruit available Weds morning and it was obvious there wasn't any on Tue evening knowing the delivery truck was coming in the next day. I would suggest giving a staff member a few dollars to buy bananas or something cheap as a filler until the supply truck arrives ... Over the years, I've seen this done at other hotels.

  • Stayed: September 2013, travelled with family
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1  Thank wildflower56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 6 September 2013

Thank you for taking the time with providing us with a review and suggestion to improve. You are absolutely right about having fresh fruit and I thank you for sharing this feedback. I have never seen the hotel without this option and have run to the local produce store myself to provide our guest with great fruit options. I would prefer nothing less than 100% guest satisfaction. This issue has been addressed with our staff with this exact expectation. Sandy remembers your disappointment and felt terrible about not exceeding your expectations. Unfortunately, the one day we run out, our delivery truck was late. It’s our lesson to be learned and now we plan to have more than enough then not enough. The happier our guests are, the happier we are!
Thanks for staying with us and taking the time to share your experience. We hope to see you again soon and the next time you stay with us, be prepared to have the best fruit in this area!

Sincerely,

Amanda Korhonen
General Manager

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Reviewed 30 August 2013

Nice clean hotel with a friendly staff. Reservations were very east to make. Check out was super fast. Food and beverages are right next door. I would recommend this hotel. This location is close to malls, plenty of good food offerings.

Room Tip: Great place to stay with all rooms very quiet.
See more room tips
  • Stayed: August 2013, travelled with friends
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Review collected in partnership with this hotel
1  Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 4 September 2013

Thank you for taking the time with sharing your experience at the Quality Inn, St. Cloud. We love the fact that we are in such a great location for all guests that share time with family and friends, shopping, on business, or just get away. We have so many shopping stores and restaurants to choose from so close to the hotel which is such a great amenity for all our guests. We hope you stay with us again next time you are in this area! Again, thank you kindly for sharing your experience. It means so much to all of us at the hotel.

Sincerely,

Amanda Korhonen
General Manager

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Reviewed 27 August 2013

Our stay was great! The employees went above and beyond to make our stay well worth it! We would definitely go back! I recommend quality inn to anyone looking for a place to stay, either passing through or looking for a weekend getaway. The biscuits and gravy were to die for!

  • Stayed: August 2013
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Thank Mmp91705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this reviewResponded 29 August 2013

Thank you kindly for sharing such nice words about your stay at the Quality Inn in St. Cloud. Our priority at the hotel is "Quality, Every Guest, Every Time" and it is great to see that you enjoyed our hospitality services. These kind words are so rewarding to every employee at the hotel so thank you for taking the time to express your pleasant experience. We hope you will continue to stay at the hotel and hope to see you again soon.

Sincerely,

Amanda Korhonen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 4040 2nd St S, Saint Cloud, MN 56301-6504 (Formerly Comfort Inn)
Region: United States > Minnesota > Saint Cloud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Saint Cloud
#8 Business Hotel in Saint Cloud
Price Range: £59 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Quality Inn, a Saint Cloud hotel near Crossroads CenterThe Quality Inn® hotel is conveniently located on the west side of Saint Cloud, Minnesota at the intersection of State Highway 15 and State Highway 23. The hotel allows for easy accessibility to many area points of interest including St. Cloud State University, Powder Ridge Ski Area, College of Saint Benedict, St. John's University and Crossroads Center shopping mall.This Saint Cloud, MN hotel is near a variety of restaurants and cocktail lounges. Dine-in and room service are available from the on-site Old Chicago Restaurant and Bar.Full-service amenities and features include:•Free hot, fresh and healthy deluxe continental breakfast featuring fresh Belgian waffles•Exercise room, indoor heated pool and hot tub•Free local calls•Pet-friendly hotel; nightly fee applies•Laundry facilities This Saint Cloud, MN hotel provides business travelers with conveniences like free wireless high-speed Internet access, fax services and a business center. There are two types of meeting rooms available for most events and business functions.All spacious guest rooms include refrigerators, microwaves, hair dryers, irons, ironing boards and cable television with free HBO. For special occasions, be sure to ask about the whirlpool suites.Whether traveling to the Saint Cloud, Minnesota area for business or pleasure, the Quality Inn hotel offers superior accommodations at great rates. ... more   less 
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Also Known As:
Comfort Inn Saint Cloud
Saint Cloud Comfort Inn

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