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“Must Stay Here...” 4 of 5 bubbles
Review of Quality Inn

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Quality Inn
Ranked #8 of 19 Hotels in Saint Cloud
Certificate of Excellence
Trimont
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Must Stay Here...”
4 of 5 bubbles Reviewed 20 May 2014

These are the best and friendly of hosts in Minnesota. Smile every time...Clean rooms, nice pool. Old Chicago Pizza next door...
Don't get any better.......Reasonable Priced.....They will direct you to any of your needs..

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trimont1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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192 reviews from our community

Traveller rating
    97
    55
    26
    7
    7
See reviews for
70
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Wisconsin Rapids, Wisconsin
1 review
4 of 5 bubbles Reviewed 22 April 2014

We stayed at this hotel while on a weekend away to MN. Like most hotels, the walls are pretty thin, so it wasn't ideal from a quiet perspective, but what it lacked in quiet it made up for in customer service. Keisha, the desk clerk was extremely pleasant and warm when we first checked in. Later when we found an issue with the TV not working correctly, not only did she promptly move us to another room, but then came back upstairs later to get our forgotten leftovers in the old room and brought it to us. We travel from time to time, and I have to say this was some of the best service I have seen in a long time. She made us feel that we were the only guests in the hotel, which of course, wasn't the case. Maybe her actions were no less than most people would expect, it was more about her attitude in taking care of us that stood out. She never ever acted like we were a nuisance. She was great.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 31 March 2014

Stayed at this hotel the night after a Quality Inn in another state, and this one suffered by comparison. The best part of our experience was the front desk personnel, who were very friendly, both when we checked in and when we left the next morning. The worst part was the climate control in the room, which was swelteringly warm when we arrived. There were electric baseboards which kept putting out heat even after I turned the thermostat all the way down. Fortunately, there was also a wall mounted unit which had air conditioning, because I ended up having to run that to get the the room cool enough to sleep--this was on a night when it was just above freezing outside. The shower was tricky to keep at the right temperature, too. The bathroom was cramped, with the sink, toilet, and shower all in one small room, rather than having the sink in a separate area like I've seen at other Quality Inns (though not all). The breakfast area was somewhat congested in the morning.

Stayed March 2014, travelled as a couple
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this review, 18 June 2014
Thank you for taking the time providing your feedback regarding your recent stay at our hotel.

I apologize that the heat climate control was hard to manage. We are moving in new air units that both heat and cool for a better climate control for our guests.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!


Sincerely,

Amanda Korhonen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Cloud
1 review
2 of 5 bubbles Reviewed 18 March 2014

The staff was friendly enough, it was the quality of the hotel that was lacking. In our room, tiles were cracked or lose in the bathroom and the wall paper was pealing from the walls.
I did like that the hotel was a short cab ride to downtown.

  • Stayed March 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Kayla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this review, 18 June 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We do have some renovations scheduled in the near future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amanda Korhonen
General Manager
Quality Inn
320-251-1500
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

I have stayed at this hotel before and had a great experience so when I come to St. Cloud now this is my spot. I am always greeted by the front desk and everyone of the staff I come into contact with. I really think that is what sets this hotel a part from the rest. I travel a lot and this hotel is the definition of "Minnesota Nice". During this stay, a snow storm was going through and I was hoping for the roads to be better in the morning because they told me that they had a sold out weekend. In the morning I checked out and went on my way and when I got out 94 the conditions were still icy and blowing snow so I had to turn around. I came back to the hotel and asked if there was anyway they could accommodate another night and they were able to, and not only that they worked to put me back in my exact same room! I was so appreciative! THank goodness for the pool and hot tub, which was wonderful get away its self while it was sub zero outside. Later that night I wanted to go out and I called the front desk for suggestions and they even offered to call me a taxi. The charismatic staff and their willingness to please every guest and treat them unlike just a number is why I will always return here.

Room Tip: Call the hotel directly to book a room.
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  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this review, 11 March 2014
Dear Valued Guest,

Thank you for taking the time in providing your experience regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. It’s great to see someone truly experienced “Minnesota Nice” at our hotel!

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Amanda Korhonen
General Manager
Quality Inn
320-251-1500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Cloud, Minnesota
1 review
5 of 5 bubbles Reviewed 23 February 2014

The receptionist who checked us in was so warm and welcoming. Her name is Sandy. After driving 3 hours on some of the most difficult icy road ever, for a basketball tourney...Sandy put us right at ease with her personable demeanor. With her hotel full, she called around and found places for those coming into town. I could tell how much they appreciated her efforts. Our stay was comfortable and we enjoyed the benefits of Sandy's hard work on Sunday...she kept the breakfast area well stocked. Please do whatever is needed to kept Sandy as we can't wait to see her on our next visit which will only be at Quality Inn. John Zuniga Forest Lake, MN

Room Tip: Hope Sandy is on. She'll help you choose.
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  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this review, 25 February 2014
Dear John,

Thank you kindly for taking the time to share how wonderful your stay was and how wonderful Sandy is as our Guest Service Associate! I remind her every opportunity of how great she is at your job. She truly is one of the best in the hospitality industry and we plan to do everything to keep her around as long as we can! Her 6 years of service is appreciated every day and the guests remind us how great she is consistently. Thank you for giving me the opportunity to show how much she is appreciated by providing this review. She instantly smiled as I shared it with her.

Thank you!

Sincerely,

Amanda Korhonen
General Manager
"Quality, Every Guest, Every Time"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fond du Lac, Wisconsin
2 reviews
5 of 5 bubbles Reviewed 14 February 2014

The staff, room and breakfast were all fantastic. Amanda at the front desk was very inviting, helpful and pleasant. Room was clean and comfortable. Breakfast had many delicious options. If you are visiting someone at the VA or have an appointment there this hotel does offer a discount but you need to book directly with them.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Orthogirl59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stcloudqualityinn, General Manager at Quality Inn, responded to this review, 18 February 2014
Dear Guest,

Thank you so much for the kind words and feedback from your experience at our hotel. We focus on the best hospitality for all guests and for all reasons they may need to travel. We do get many travelers visiting the VA and hospital and focus our services on making them as comfortable as possible during their stay with us. I hope to see you again when you are in the area.

Sincerely,

Amanda Korhonen
General Manager
"Quality, Every Guest, Every Time"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 4040 2nd St S, Saint Cloud, MN 56301 (Formerly Comfort Inn)
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Saint Cloud
#8 Business Hotel in Saint Cloud
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Quality Inn, a Saint Cloud hotel near Crossroads CenterThe Quality Inn® hotel is conveniently located on the west side of Saint Cloud, Minnesota at the intersection of State Highway 15 and State Highway 23. The hotel allows for easy accessibility to many area points of interest including St. Cloud State University, Powder Ridge Ski Area, College of Saint Benedict, St. John's University and Crossroads Center shopping mall.This Saint Cloud, MN hotel is near a variety of restaurants and cocktail lounges. Dine-in and room service are available from the on-site Old Chicago Restaurant and Bar.Full-service amenities and features include:•Free hot, fresh and healthy deluxe continental breakfast featuring fresh Belgian waffles•Exercise room, indoor heated pool and hot tub•Free local calls•Pet-friendly hotel; nightly fee applies•Laundry facilities This Saint Cloud, MN hotel provides business travelers with conveniences like free wireless high-speed Internet access, fax services and a business center. There are two types of meeting rooms available for most events and business functions.All spacious guest rooms include refrigerators, microwaves, hair dryers, irons, ironing boards and cable television with free HBO. For special occasions, be sure to ask about the whirlpool suites.Whether traveling to the Saint Cloud, Minnesota area for business or pleasure, the Quality Inn hotel offers superior accommodations at great rates. ... more   less 
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Also Known As:
Comfort Inn Saint Cloud
Saint Cloud Comfort Inn

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