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“Dirty room”

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Holiday Inn Express St. Cloud
Ranked #9 of 19 Hotels in Saint Cloud
Certificate of Excellence
Buffalo City WI
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Dirty room”
Reviewed 11 August 2011

My husband and I saw a 99 dollar special for a jacuzzi room at the holiday inn Express. They told us it was a smoking room. We thought "how bad can it smell? Don't they clean those rooms?" Well P.U. we are ex smokers. So we are picky..BUT the air conditioner was filthy, I was excited to use the hot tub it was dirty, with a scummy film all the way around it..I also stepped on broken glass that was on the floor beneith the hot tub. The appearance of the room itself was ok. The carpet is stained but this is a smoking room and smokers can be really careless. The bedding is nice and clean as is the bathroom. The deadbolt on the door is broken also...We usually have a nice room at the holiday inn express..but NEVER again will I stay in a smoking room.

Room Tip: Do not stay in a smoking room unless you are a smoker...
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  • Stayed August 2011, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jlttks111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah D, General Manager at Holiday Inn Express St. Cloud, responded to this review, 6 September 2011
Thank you for your feedback regarding your stay. We apologize that your stay was not enjoyable and i will follow up with the housekeeping staff on the issues you had. We would love to have you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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188 reviews from our community

Traveller rating
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    24
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Russian first
  • Any
English first
UK
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 July 2011

Just returned from a two week stay at the Hotel. I had a large suite for me and and my three children. The hotel is great....good value for money...quiet.....clean.....comfy beds.....good value for money...slightly out of town though easy for the freeway...you get a free breakfast but its not a full english.....i would go again without hesitation

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank truetravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mankato, Minnesota
2 reviews
Reviewed 10 June 2011

We really enjoyed our stay at this hotel. The rooms were very nice and the beds were very comfortable and that is extremely important to us. The staff was very friendly and helpful to us. There is a full-service Holiday Inn close by and the food in their restaurant is very good. We would highly recommend this hotel to others.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shirley999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 December 2010

Stayed here for 4 days. Overall good experience. Nice and clean and good rooms.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrGreenthumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 September 2010

As the parent of a student at SCSU I only stay at Holiday Inn Express when coming to town. It may not be right in town (only a short 5-10 minute drive to campus) but it is right off the interstate which is very convenient. The place is very clean and the rooms always smell fresh. They recently updated the TV's to flatscreens which is nice. I would definately recommend this hotel for the reasons I stated and also for the price. It is less expensive than most in the area.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCSUfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2010

Rooms where clean, beds were comfy. My only complaints were the noise from the interstate can be a little loud with the semi's, and the breakfast was a little small, especially for those not wanting sweet or carbs. Other than that, it was a very nice stay.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, TN
Level Contributor
142 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 July 2010

Everything was on the high end of the Holiday Inn Express scale - very good on all accounts

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roboird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express St. Cloud

Property: Holiday Inn Express St. Cloud
Address: 4322 Clearwater Rd, Saint Cloud, MN 56301-9630
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Saint Cloud
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express St. Cloud 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
... to the Holiday Inn Express-St. Cloud! As a Quality Excellence Award Winning hotel the Holiday Inn Express-St. Cloud offers services and amenities to accommodate every traveler. Be sure to take advantage of the free Continental Deluxe Breakfast Bar and 3 pools, which include a swimming pool, wading pool and whirlpool. The 24 hour fitness center and High Speed Internet ready business center are also an added bonus to your stay. All tastefully appointed guest rooms feature a refrigerator, coffee maker, hairdryer, iron and ironing board, and two-line speakerphones with data ports. All guest rooms are equipped with High Speed Internet access. King, Jacuzzi, and Executive Suites feature Kitchenettes and are certain to provide for you and your family's needs. Extended stay suites featuring full kitchens are also available. Stay Smart. Stay at the Holiday Inn Express. ... more   less 
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Also Known As:
Holiday Inn Express St. Cloud Hotel Saint Cloud
Holiday Inn Saint Cloud
Saint Cloud Holiday Inn

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