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“Saturday night stay”

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Fairfield Inn & Suites St. Cloud
Ranked #12 of 19 Hotels in Saint Cloud
Annandale, Minnesota
Level Contributor
185 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Saturday night stay”
4 of 5 bubbles Reviewed 28 April 2013 via mobile

We checked in this evening and walked over to a place for supper. Our check in was quick and very friendly front desk person on duty. Room was very comfortable on the first floor. Bed was very good. Breakfast was so so from what we saw, so we went to a restaurant instead. Checkout person again, was very friendly and accommodating. Good value for the price.

Stayed April 2013, travelled with family
Helpful?
Thank Tom v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintCloudFFS_GM, Front Office Manager at Fairfield Inn & Suites St. Cloud, responded to this review, 16 May 2013
Thank you for taking the time to write about our hotel. We welcome all customer feedback and use it to our advantage, as we always are looking to improve. Thank you for the kind comments and we hope to see you again in the future.

Sincerely,

Spencer A. Oellien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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73 reviews from our community

Traveller rating
    25
    29
    15
    2
    2
See reviews for
28
16
5
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 April 2013

My stay was from 1 -5 April 2013
I just wanted to express my sincere and heartfelt thank you to your team at the Fairfield Inn & Suites, St. Cloud, Minnesota location. Although not every organization is perfect and we all face challenges. The team in St. Cloud sets the bar in customer service and they set it high, extremely high. I spend a lot of time traveling across the United States; I've stayed at the Fairfield Inn on many occasions. However, the team you have definitely separates themselves from the rest. From your house cleaning team, to your hotel lobby team and food and beverage team, they were great. I say "team" because you can see everyone here works as a team to ensure the customers comfort comes first.

When we had challenges upon arrival, Spencer ensured those challenges were fixed and ensured our comfort was his number one priority. Spencer went out of his way to make us happy. You're awesome Spencer, thnx for looking out for us. Spencer handled himself with poise and with the upmost professionalism. When our travel plans got unexpectedly extended and your national reservation team said there was not any vacancies and said they couldn't assist us. Ms. Laura Willard, your General Manager stepped up and assured us she'd take care of us. she didn't let us down, within minutes, she not only extended my stay, but my teammates stay as well. Thank you Laura, you made our worries disappear. Then there is Ms. Tiffany, whether I needed extra towels or just had general questions regarding my stay here at the Fairfield Inn, Ms. Tiffany handled my needs with a smile and courtesy that everyone would enjoy. When on Thursday of my stay, the I.T. Company responsible for upgrading your internet caused an extended delay in restoring your internet services. Spencer was great at ensuring he was on top of it and kept me informed regularly ensuring that when the services were restored, I was notified immediately. Please ensure you also pass on my gratitude to your food and beverage staff. After the first morning of breakfast, it was as if I couldn't wait to get up in the morning because I knew there would be fresh coffee, fresh juice and fruit, not to mention the rest of the food provided. Good stuff.

Please ensure whoever is the District Manager and Regional Manager, please let them know I said thank you. Let them know I've been in the customer service industry one way or another for over thirty years and you guys are right up there with the best.

Thnx Fairfield Inn & Suites, you made my stay like coming home to family. You guys were great.

Ken Licari, Detroit, Michigan

Room Tip: Rooms were perfect, I stayed on the first floor, I had no complaints. They have a mini refridge and...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KennethL69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintCloudFFS_GM, Front Office Manager at Fairfield Inn & Suites St. Cloud, responded to this review, 16 May 2013
Thank you very much for your positive comments. It was a pleasure having you stay at our hotel. We sincerely appreciate your feedback and hope to see you again very soon.

Spencer A. Oellien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Manitoba, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 10 January 2013

Good breakfast with lots of variety and seating area.. Comfy beds and pillows. Nice decor. Fridge/microwave in room. Small pool and hot tub. Farily quiet. Friendly staff. Rooms and halls were clean. Nice bathroom. Free Wi-fi.
Lots of parking. Quiet area. Average price range.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shopper555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintCloudFFS_GM, Manager at Fairfield Inn & Suites St. Cloud, responded to this review, 26 February 2013
Thank you for your kind comments! We hope to see you again next time you are in the St. Cloud area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 January 2013

Well, this hotel is just about the same other Fairfield Inns I've stayed: Good bed, decent internet connections, basic breakfest, very clean. We just wanted a room to sleep during the drive, and it was really good for that purpose. No noticeable noise (other than a bus warming up in the parking lot early morning). I'd stay in this hotel even If i needed for a couple more nights. Overall - good value.

Room Tip: The rooms facing the back of the hotel can be more bothered by noises in the parking lot.
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Stayed December 2012, travelled as a couple
Helpful?
Thank rafaelrms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintCloudFFS_GM, Manager at Fairfield Inn & Suites St. Cloud, responded to this review, 26 February 2013
Thank you very much for your comments. I appreciate the feedback you provided about the bus disturbing you in the morning as we will make sure to ask any buses to warm up further from the guest rooms in the future. We hope to see you here again next time you come to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

The room was fine, 24 hour road noise, just ask for a room towards the back. Breakfast had lots of options, but really bad waffle - tough, terrible scrambled eggs - hard little chucks, and what seemed to be steamed sausage patties, weak coffee. Stick with the yogurt, cereal, etc.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunshineKaren2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaintCloudFFS_GM, General Manager at Fairfield Inn & Suites St. Cloud, responded to this review, 9 November 2012
Dear Karen,
Thank you so much for your review. Information is always appreciated and your feedback allows us to continue to improve our breakfast service in the future. We appreciate your business and hope you get the opportunity to visit us again in the near future.
Sincerely,


- TMI Hospitality Reviews
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pierre, South Dakota
Level Contributor
66 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 18 October 2012

This property is very clean, although there is a major roadway immediately north, I didn't notice any road noises. The beds are very comfortable, and the staff was friendly. It is centrally located for dining and shopping. I have no hesitation in reccomending this property for others that maybe traveling through or to St. Cloud.

The only negative thing I can think of was in regards to the hot tub. The Hot tub was not hot, just slightly warmer than drawn bath water. Very clean pool area, which seems to be very hard to come by lately.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdhockeytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty, Missouri
2 reviews
5 of 5 bubbles Reviewed 4 October 2012

It has been a number of years since my last stay at the Fairfield Inn&Suites in St. Cloud. I was impressed with the renovations that occurred in the past two years. The room was clean, a nice size (Large King Suite), and had a modern decor. The bed was comfortable and the pull-out sofa sleeper was surprisingly comfortable. Even though the hotel was very busy, the rooms were quiet.

The front desk staff was friendly. It was a nice place for our family, including two young kids to stay. This hotel will be one of the first we try to book for future trips to the St. Cloud area.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites St. Cloud

Property: Fairfield Inn & Suites St. Cloud
Address: 4120 2nd Street South, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 19 Hotels in Saint Cloud
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites St. Cloud 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
This fantastic Marriott hotel offers all of the features you need to help you enjoy your stay such such as an on-site fitness center, business center, guest laundry and 24-hour Market. Located near Crossroads Mall and minutes from St Cloud State University, all of the rooms at Fairfield Inn & Suites St Cloud come with free WiFi access, premium cable and complimentary toiletries. Guests love to relax in our spa and our indoor heated pool is fun for the whole family. ... more   less 
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Also Known As:
Fairfield Inn & Suites St. Cloud Hotel Saint Cloud
Fairfield Inn And Suites St. Cloud
Fairfield Inn Saint Cloud
Fairfield Saint Cloud
Saint Cloud Fairfield Inn

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